0
its.unc.edu 1
DMCA notices 2007 - 2010
0
50
100
150
200
250
Jan Feb Mar Apr May jun Jul Aug Sep Oct Nov Dec
2007
2008
2009...
its.unc.edu 2
Copyright at UNC-Chapel Hill
 Vast majority of copyright infringement notices target students living on cam...
its.unc.edu 3
Copyright at UNC-Chapel Hill
• Procedure for responding to copyright infringement notices
 Identify user / ...
its.unc.edu 4
Copyright at UNC-Chapel Hill
 Dangers of file-sharing:
• Malware/Virus infections
 About 25% of all people...
its.unc.edu 5
1.Goals
2.Set up of course
3.Topics of questions
4.Quiz
5.Survey
6.Comparison with other universities
Blackb...
its.unc.edu 6
Goals
1. Reduce time (and money) involved in handling DMCA
notices
2. Reduce repeat offenses due to lack of ...
its.unc.edu 7
Set up of course
1. Use of blackboard since most students are familiar with this LMS
2. Make use of currentl...
its.unc.edu 8
Topics of questions
1. Questions are drawn from broad areas of copyright and Acceptable
Use Policy prohibiti...
its.unc.edu 9
Topics of questions
Sample topics
1. Posting final presentations of other students online
2. Non-password pr...
its.unc.edu 10
Quiz
1. Current question pool of 60 + questions
2. 15 question per quiz randomly selected from pool
3. Pass...
its.unc.edu 11
Survey
1. First attempt at online training by Information Security,
so an anonymous survey was used to coll...
its.unc.edu 12
Survey
1. Topics of survey
• File sharing campaign components
• Learning points from copyright course
2. Hi...
its.unc.edu 13
1. RIAA “notice onslaught” of 9/30/10
• Starting around 6AM, RIAA started sending out large
volumes of noti...
its.unc.edu 14
1. RIAA “notice onslaught” of 9/30/10
• Starting around 6AM, RIAA started sending out large
volumes of noti...
its.unc.edu 15
Survey questions
0
20
40
60
80
100
120
140
160
Yes No
Did you read through the file sharing
information fou...
its.unc.edu 16
Survey questions
0
20
40
60
80
100
120
Letter to
parents
Posters in
dorms
Doorhangers in
dorms
Ads in DTH S...
its.unc.edu 17
Survey questions
0
20
40
60
80
100
120
140
160
Yes No
Did you know that
sharing as well as
downloading of f...
its.unc.edu 18
Future developments
 What makes UNC different?
• Each faculty, staff or student must meet with ITS staff i...
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Online Copyright Education

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Under the Higher Education Opportunity Act (HEOA), universities are required by July 1, 2010 to compile a written plan on how they will educate students on the dangers of file sharing and which procedures are in place to effectively combat illegal file sharing.

In preparation for the HEOA implementation and to more effectively educate the UNC community about the issues of copyright law and file sharing, the Information Security Office designed an online course combined with a follow-up survey. Come learn about UNC’s new online copyright education course.

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  • Transcript of "Online Copyright Education"

    1. 1. its.unc.edu 1 DMCA notices 2007 - 2010 0 50 100 150 200 250 Jan Feb Mar Apr May jun Jul Aug Sep Oct Nov Dec 2007 2008 2009 2010
    2. 2. its.unc.edu 2 Copyright at UNC-Chapel Hill  Vast majority of copyright infringement notices target students living on campus • Some faculty and staff as well  Staff, for ISO procedural purposes, includes graduate students  Large scale Security awareness campaigns Fall 2008 through 2010 about file- sharing at UNC-Chapel Hill • Primarily targeting students, but the file-sharing campaign website has general resources applicable to faculty and staff  Significant decrease in copyright notices from Fall 2007 to Fall 2008  Students, faculty and staff still come in with a misunderstanding about file- sharing • Downloading versus uploading • Music versus movies • Pay for enhanced file-sharing experience • Wireless routers • Off campus versus on campus
    3. 3. its.unc.edu 3 Copyright at UNC-Chapel Hill • Procedure for responding to copyright infringement notices  Identify user / registered owner of the device involved in the infringement  Disable network access for the computer involved in the infringement and notify user/registered owner of the notice received  Several requirements must be met to have network access restored o Meet with ITS Administrative staff o Remove infringing content from computer o Complete the Acceptable Use Policy quiz  Access will be restored once the requirements have been met  For faculty / staff (may include graduate students) – the supervisor / department head will be notified  Repeat offenses: o Faculty and staff will be referred to Human Resources for disciplinary hearing o Students are referred to the Dean of Students who will determine possible sanctions
    4. 4. its.unc.edu 4 Copyright at UNC-Chapel Hill  Dangers of file-sharing: • Malware/Virus infections  About 25% of all people with copyright infringement notices have a history of malware infection on their computers, often requiring reimaging of the device • Spyware such as keyloggers  Catch passwords to gain access to systems and UNC network through compromised machines • Identity theft  Seattle man accused of targeting parents in online ID theft  In court documents, investigators allege that Wood specifically targeted parents whose children downloaded file-sharing software and inadvertently opened their computers to anyone on the Internet. (http://www.seattlepi.com/local/404885_filesharing06.html)  Citigroup Customer Data Leaked on LimeWire  Citigroup has confirmed that it is investigating a data breach involving the names, Social Security numbers and credit information of 5,208 customers leaked by an employee of its ABN Amro Mortgage Group unit onto the LimeWire peer-to-peer file-sharing network. (http://www.eweek.com/c/a/Security/Citigroup-Customer-Data-Leaked-on-LimeWire)
    5. 5. its.unc.edu 5 1.Goals 2.Set up of course 3.Topics of questions 4.Quiz 5.Survey 6.Comparison with other universities Blackboard Acceptable Use Policy Training
    6. 6. its.unc.edu 6 Goals 1. Reduce time (and money) involved in handling DMCA notices 2. Reduce repeat offenses due to lack of technical knowledge of file sharing process and software 3. Make students aware of current topics in copyright / AUP 4. If possible, save money by focusing on best outreach methods
    7. 7. its.unc.edu 7 Set up of course 1. Use of blackboard since most students are familiar with this LMS 2. Make use of currently existing file sharing and copyright–related websites in UNC domain • Minimizes need to contact third parties to clarify copyright • Facilitates updating of documents • Allows for UNC-specific information to be presented 3. Course consists of websites with copyright and Acceptable Use Policy- related material, a multiple choice quiz and a voluntary follow-up survey 4. Students, faculty and staff are enrolled whenever they are linked to a DMCA copyright notice and un-enrolled once quiz, not survey, is completed with requisite number of points.
    8. 8. its.unc.edu 8 Topics of questions 1. Questions are drawn from broad areas of copyright and Acceptable Use Policy prohibitions 2. Question pool is updated as incidents occur related to these areas 3. Question pool includes issues often misunderstood by students • Based on feedback provided by students in meetings • Based on common troubleshooting involved with DMCA notices 4. Questions are updated as copyright law changes, such as the Higher Education Opportunity Act (effective summer 2010) 5. Questions are updated based on mailing list discussion, such as EDUCAUSE policy forum. 6. One complaint about course (out of minimum of 180 people taking the course)
    9. 9. its.unc.edu 9 Topics of questions Sample topics 1. Posting final presentations of other students online 2. Non-password protected routers and downloading in the dorms 3. The elements of fair use under the DMCA 4. Policy regarding passwords and sharing 5. Responsibility of registered owner of device regarding use of device 6. Uploading versus downloading in file-sharing 7. Off-campus versus on-campus downloading during the summer 8. Legality of file sharing software 9. Malware and file sharing software 10. Laws regarding copyright in USA versus other countries 11. Criminal versus civil penalties for copyright violations
    10. 10. its.unc.edu 10 Quiz 1. Current question pool of 60 + questions 2. 15 question per quiz randomly selected from pool 3. Passing requires 12 out of 15 questions answered correctly 4. Can take the quiz repeatedly, but questions will change 5. Incorrect answer will not reveal correct response  We have learned about student information sharing 6. Students are supposed to email security@unc.edu upon quiz completion
    11. 11. its.unc.edu 11 Survey 1. First attempt at online training by Information Security, so an anonymous survey was used to collect feedback 2. Surveymonkey tool 3. Onyen collected, but excluded from reports 4. IRB approval was obtained before roll out 5. Open to faculty/staff and students 6. No requirement to answer all questions 7. No requirement to take survey
    12. 12. its.unc.edu 12 Survey 1. Topics of survey • File sharing campaign components • Learning points from copyright course 2. High completion rate (134 out of 181 completed survey) • If longest question is excluded, completion rate 170 out of 181) 3. No complaints about survey (length or content)
    13. 13. its.unc.edu 13 1. RIAA “notice onslaught” of 9/30/10 • Starting around 6AM, RIAA started sending out large volumes of notices to universities • Copyright listserv buzzing with why now and why so many (old) notices? 2. Comparison by numbers • UNC received 21 notices • Three other public universities reported around 100 notices • UNC was definitely at the low end of the number of notices received 3. RIAA explanation • A bottleneck on their mail server Comparison with other universities
    14. 14. its.unc.edu 14 1. RIAA “notice onslaught” of 9/30/10 • Starting around 6AM, RIAA started sending out large volumes of notices to universities • Copyright listserv buzzing with why now and why so many (old) notices? 2. Comparison by numbers • UNC received 21 notices • Three other public universities reported around 100 notices • UNC was definitely at the low end of the number of notices received 3. RIAA explanation • A bottleneck on their mail server Comparison with other universities
    15. 15. its.unc.edu 15 Survey questions 0 20 40 60 80 100 120 140 160 Yes No Did you read through the file sharing information found at “File Sharing on the UNC-Chapel Hill Network” (http://www.unc.edu/filesharing) when completing the copyright quiz? Have you talked with any other students about the information since taking the quiz? Did you know that these websites were created for a security awareness campaign ?
    16. 16. its.unc.edu 16 Survey questions 0 20 40 60 80 100 120 Letter to parents Posters in dorms Doorhangers in dorms Ads in DTH Screensavers Website Powerpoint ResNet Have you seen the following items on campus or in the newspaper during the Fall semester? Letter to parents discontinued after 2009
    17. 17. its.unc.edu 17 Survey questions 0 20 40 60 80 100 120 140 160 Yes No Did you know that sharing as well as downloading of files can result in infringement notices? Did you know this before taking the quiz in Blackboard?
    18. 18. its.unc.edu 18 Future developments  What makes UNC different? • Each faculty, staff or student must meet with ITS staff in person and sign form acknowledging AUP compliance • The quiz is significantly longer (possibly harder) than at other universities  Columbia University, for example, has five fixed questions  Many universities automate all processing, no meeting requirement  Future plans • Automate some of the processing, but maintain face –face meeting requirement • Make the course available to departments as an additional learning tool for affiliates
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