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Why uTest?
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  • 1. Why uTest? uTest is the world’s largest provider of in-the-wild testingservices with over 70,000 testers from across 190 countries Functional, Load, 25,000+ Usability, L10N & test cycles Security Web, Mobile 2,000+ & Desktop apps customers Enterprises, SMBs & universities | 1
  • 2. The uTest Advantage• Better Applications – In-the-wild testing: live testers, real devices, real-world conditions – Unmatched coverage across large matrix of OS/browser/location – Customers rate testers, so best testers win• Faster Time to Market – Test cycles created in minutes; underway in hours; completed in days – Test cycle can be executed overnight or during weekends• Lower Total Cost of Testing – On demand means no long-term contracts – Lower total cost of testing than near-shore boutiques or offshore shops• Scalability – 70,000+ professional testers from 190 countries – Scale size of test team up or down at will | 2
  • 3. The Challenge Types of Testing Services | 3
  • 4. Functional Testing • Real-world functional testing – Highly complimentary to in-house efforts – Real-world testing, across: - OS & browser - ISP, firewall & anti-virus – Exploratory or test case execution – Manual or Automated – Can also test integration between your product and third- party apps (EG: Facebook, Twitter, YouTube, Slideshare) | 4
  • 5. Usability Testing • Real-world usability testing – Survey-based usability and UAT – Virtual focus groups by: - Age , gender & location - Education level & employment status - Industries & hobbies – UX experts available for: - Objective usability audit - Survey writing - Focus group management - Results validation and data analysis | 5
  • 6. Load Testing • Real-world load testing – Complimentary to existing efforts – Three flavors of load & performance testing - Live load - Synthetic load - Hybrid load – Can utilize automated load tools – Performance benchmarking also available | 6
  • 7. Localization Testing • Real-world localization testing – Reported issues validated by 2nd party – Real-world localization validation, across: - Locations & languages (native speakers) - Age & education level – Validating all facets of localization: - Language translation - Currency conversion - VATs and other taxes - Shipping options | 7
  • 8. Security Testing • Real-world security testing – Augments in-house efforts - Team or solo security probes - Dynamic manual and automated testing – Helps achieve PII- and PCI-compliance – Utilize industry-leading tools – Protection against common vulnerabilities checklist - OWASP 10 - SANS 25 – Focus is on black box security testing - Probing front end UI for security- or privacy-related vulnerabilities | 8
  • 9. The Challenge Sample Customer Success Story | 9
  • 10. Case Study: GoogleGlobal power Google taps into the crowdto augment its in-house testing resources– Challenge: - Google’s top tech execs sought to scale their testing to keep up with their world-class dev teams. At the same time, they wanted to ensure their testing had real-world relevance to their end-users’ experience.– Strategy: - Having invested heavily in outsourcing, in-house resources and automated testing, Google needed a better, more scalable approach to in-the-wild testing. - Google explored a wide variety of alternatives and found uTest.– Results: - After an extensive pilot project, Google expanded its use of uTest to 18+ web, desktop and mobile apps; now leverages uTest broadly and frequently. - As Google ramped up, uTest put a person on site full-time and is now a critical piece of Google’s overall testing equation | 10