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Customer service in 140 characters

by Managing Consultant at IBM on Oct 22, 2009

  • 1,870 views

Just thought I would share some insights from how we have used Twitter as a customer service channel. I hope you find it of interest.

Just thought I would share some insights from how we have used Twitter as a customer service channel. I hope you find it of interest.

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Customer service in 140 characters Customer service in 140 characters Presentation Transcript