Knowledge processes are essential for large and distributed organisations to retain economies of scale at doing knowledge-intensive work. Getting a live and up-to-date insight in the available knowledge proves difficult. Parker, Cross and Prusak showed that the most valuable knowledge networks are hidden social networks. Guruscan makes these hidden social networks visible from a knowledge perspective. Characteristics are: little effort for participants, strong knowledge mapping results, additional network information of your organisation. Hereby insight in the organisations knowledge landscape is created, which enables usage of the full knowledge potential available.
Presented at Practical Product Lines 2010 as a case study, special focus on application of GuruScan concept at Océ R&D