A roadmap for success!

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Six rules for getting it right for you and your organisation

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A roadmap for success!

  1. 1. A ROAD MAP FOR SUCCESS Six rules for getting it right for you and your organization
  2. 2. RULE 1 Make sure you add value
  3. 3. <ul><li>See your customer as a person </li></ul>
  4. 4. <ul><li>Know your industry </li></ul>
  5. 5. <ul><li>Develop your financial IQ </li></ul>
  6. 6. <ul><li>Work with a sense of urgency </li></ul>
  7. 7. <ul><li>Make yourself promotable </li></ul>
  8. 8. <ul><li>Create your own performance dashboard </li></ul>
  9. 9. <ul><li>Know what is on your boss’s dashboard </li></ul>
  10. 10. <ul><li>Create a plan </li></ul>
  11. 11. <ul><li>Do what matters most first </li></ul>
  12. 12. <ul><li>Prepare </li></ul>
  13. 13. <ul><li>Be flexible </li></ul>
  14. 14. <ul><li>Timing is everything </li></ul>
  15. 15. <ul><li>Your boss isn’t your mother </li></ul>
  16. 16. <ul><li>Act like an owner </li></ul>
  17. 17. <ul><li>Know the burn rate of key resources </li></ul>
  18. 18. <ul><li>Stop financial hemorrhaging </li></ul>
  19. 19. <ul><li>Work smarter </li></ul>
  20. 20. <ul><li>Make your mission possible </li></ul>
  21. 21. <ul><li>Governance starts with you </li></ul>
  22. 22. <ul><li>Invite and value feedback </li></ul>
  23. 23. <ul><li>Replay the tape </li></ul>
  24. 24. <ul><li>Invest in yourself </li></ul>
  25. 25. <ul><li>RULE 2 </li></ul><ul><li>Communicate up and down / inside and out </li></ul>
  26. 26. <ul><li>Establish a rhythm </li></ul>
  27. 27. <ul><li>If it is important, say it twice </li></ul>
  28. 28. <ul><li>Listen actively </li></ul>
  29. 29. <ul><li>Hear what you’re saying </li></ul>
  30. 30. <ul><li>Read the impact you have on others </li></ul>
  31. 31. <ul><li>Pick your battles </li></ul>
  32. 32. <ul><li>No surprises </li></ul>
  33. 33. <ul><li>Say thank you </li></ul>
  34. 34. <ul><li>Respond to calls and e-mails within 24 hours </li></ul>
  35. 35. <ul><li>Write an elevator speech </li></ul>
  36. 36. <ul><li>Share the good news – and the bad </li></ul>
  37. 37. <ul><li>Cut to the chase </li></ul>
  38. 38. <ul><li>Ask your colleagues and team what they think </li></ul>
  39. 39. <ul><li>Stay open to other view points </li></ul>
  40. 40. <ul><li>Excel at giving feedback </li></ul>
  41. 41. <ul><li>Face upto difficult conversations </li></ul>
  42. 42. <ul><li>Candor counts </li></ul>
  43. 43. <ul><li>Hostile business environments require communication, not less </li></ul>
  44. 44. <ul><li>Express anger constructively </li></ul>
  45. 45. <ul><li>Resist taking your emotional temperature every five minutes </li></ul>
  46. 46. <ul><li>RULE 3 </li></ul><ul><li>Know how to deliver results </li></ul>
  47. 47. <ul><li>Don’t throw spaghetti against the wall </li></ul>
  48. 48. <ul><li>Data is not knowledge </li></ul>
  49. 49. <ul><li>Accountability begins at the beginning </li></ul>
  50. 50. <ul><li>Don’t be afraid - be realistic </li></ul>
  51. 51. <ul><li>Let your people perform </li></ul>
  52. 52. <ul><li>Establish an agenda </li></ul>
  53. 53. <ul><li>Keep meetings focused </li></ul>
  54. 54. <ul><li>Infuse meetings with energy </li></ul>
  55. 55. <ul><li>Go for the buy-in </li></ul>
  56. 56. <ul><li>Overcome the kings and queens of chaos </li></ul>
  57. 57. <ul><li>Deliver on promises </li></ul>
  58. 58. <ul><li>Behaviour speaks for itself </li></ul>
  59. 59. <ul><li>The budget is your friend </li></ul>
  60. 60. <ul><li>Master the financial reports </li></ul>
  61. 61. <ul><li>Treat your company’s money as yours </li></ul>
  62. 62. <ul><li>Manage the risks you take effectively </li></ul>
  63. 63. <ul><li>Learn from your mistakes </li></ul>
  64. 64. <ul><li>The power of nice </li></ul>
  65. 65. <ul><li>RULE 4 </li></ul><ul><li>Conduct yourself and your business with integrity </li></ul>
  66. 66. <ul><li>Self confidence </li></ul>
  67. 67. <ul><li>Respect yourself </li></ul>
  68. 68. <ul><li>Treat others with respect </li></ul>
  69. 69. <ul><li>Surround yourself with ethical people </li></ul>
  70. 70. <ul><li>Set a good example </li></ul>
  71. 71. <ul><li>Always act ethically </li></ul>
  72. 72. <ul><li>Be discreet </li></ul>
  73. 73. <ul><li>The world doesn’t owe you a living </li></ul>
  74. 74. <ul><li>RULE 5 </li></ul><ul><li>Invest in relationship </li></ul>
  75. 75. <ul><li>Set up a relationships radar screen </li></ul>
  76. 76. <ul><li>What goes around comes around </li></ul>
  77. 77. <ul><li>Do breakfast </li></ul>
  78. 78. <ul><li>Face time counts </li></ul>
  79. 79. <ul><li>Picking your team is 90 per cent of the battle </li></ul>
  80. 80. <ul><li>Help your team members get ahead </li></ul>
  81. 81. <ul><li>Coach your team all day long </li></ul>
  82. 82. <ul><li>Don’t let employee get bored </li></ul>
  83. 83. <ul><li>Recognise the doers </li></ul>
  84. 84. <ul><li>Satisfied employees = loyal customers = bigger profits </li></ul>
  85. 85. <ul><li>To be a superstar, you have to stop being a star </li></ul>
  86. 86. <ul><li>No one is irreplaceable </li></ul>
  87. 87. <ul><li>You can’t force some one to be productive </li></ul>
  88. 88. <ul><li>Seek out the energy generators </li></ul>
  89. 89. <ul><li>Respect the gatekeepers </li></ul>
  90. 90. <ul><li>RULE 6 </li></ul><ul><li>Gain perspective </li></ul>
  91. 91. <ul><li>Know what you want </li></ul>
  92. 92. <ul><li>Setbacks make us stronger </li></ul>
  93. 93. <ul><li>Avoid arrogance – nobody does it alone </li></ul>
  94. 94. <ul><li>Admit your limitations </li></ul>
  95. 95. <ul><li>Know when to take a deep breadth </li></ul>
  96. 96. <ul><li>Make room for all parts of your life </li></ul>
  97. 97. <ul><li>Volunteer </li></ul>
  98. 98. <ul><li>Get comfortable with not knowing </li></ul>
  99. 99. <ul><li>Nothing or nobody can affect you negatively </li></ul>
  100. 100. Thank You

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