RTe CRM –
World’s cheapest CRM on Demand

Expand your business horizon
1.

2.

2. Why ROUTEGET?

Our Formula For Success

4.

Why CRM?

5.

About RTe CRM

6.

On-Premise vs. Cloud

7.

1. About...
About The ROUTEGET Technologies PLC
ROUTEGET is a leading supplier of business management software and
services to more th...
Why ROUTEGET?
ROUTEGET is the leading global supplier of business management software and related products and
services fo...
Why ROUTEGET?
We stand apart through:

• The breadth and depth of our offering
• The flexibility of our solutions
• Superi...
Our Formula For Success
•

•

•
•

•

Recognized by over 150
customers as easy to use

Direct presence in 6
countries worl...
CRM & what it can do for your business
CRM is a business strategy that optimizes profitability, operational efficiency
and...
RTe CRM – An Overview

Why Cloud?
Who are
our customers?
What can
RTe CRM do for
your business?
RTe CRM – Your rapid route to success
RTe CRM is optimized specifically
for small and medium businesses.
Easy to use and q...
Why RTe CRM

• Ensures your sales, marketing and

customer services resources are
being used to maximum effect

• Reduces ...
Why RTe CRM

• Reduces

the
potential
customer attrition

for

• Empowers your staff to provide
exceptional
customers

ser...
Cloud or On-Premise Deployment
Cloud-based CRM

•
•
•
•

Get up-and-running immediately
Some, but not full, customization ...
What is Cloud Computing?
Cloud is a style of computing where scalable
and

elastic

IT-related

capabilities

are

provide...
RTe CRM Cloud Platform
RTe CRM is built on the premise of delivering
rapid route to value achieved through a

comprehensiv...
The benefits of Cloud CRM
Get up and
running
immediately

Make better
business
decisions

Reduce costs
& improve
profitabi...
Accelerate your business growth with RTe CRM
Use our award-winning RTe CRM software to manage your
sales, marketing, custo...
What is new in RTe CRM

Interactive
Dashboard

A customizable and
intuitive workspace from
where users can manage
and co–o...
RTe CRM Professional & CRM On
Demand
Supports all elements of marketing, sales and customer service giving a single source...
RTe CRM for Sales
Features:

Benefits:

 Opportunity Lead and Pipeline
Management

 Ensures transparency in sales pipeli...
RTe CRM for Marketing
Features:

Benefits:

 Plan, execute, and measure the success of
every marketing campaign

 Produc...
RTe CRM for Customer Service
Features:

Benefits:

 Case Management

 Enables customer satisfaction
measurement and benc...
RTe CRM for Project Management
Features:

Benefits:

 Create projects associated with customers
or support cases.

 Bett...
Just Some of Our Customers
Automotive

Technology/
Software

NewCalcutta Motors

Panini Motors

essPee Automotives

ITAajT...
RTe CRM is used by over 150 organizations in 6
countries worldwide
Our presence

Our upcoming markets

India
Malaysia
S...
ROUTEGET Technologies PLC
Your Contact:
Dr. Amarnath Gupta
COO
+1 (518) 632- 1777
+91 (844) 407- 8787
eMail: agupta@routeg...
ROUTEGET Technologies PLC

www.routeget.co
m
Routeget Technologies
@routeget
ROUTEGET
ROUTEGET

Suite 16, M.A. Business Ce...
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RTeCRM - World's cheapest CRM on Demand

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RTe CRM is optimized specifically for small and medium businesses.
Easy to use and quick to deploy in the cloud or on premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.

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RTeCRM - World's cheapest CRM on Demand

  1. 1. RTe CRM – World’s cheapest CRM on Demand Expand your business horizon
  2. 2. 1. 2. 2. Why ROUTEGET? Our Formula For Success 4. Why CRM? 5. About RTe CRM 6. On-Premise vs. Cloud 7. 1. About ROUTEGET Technologies Why ROUTEGET? 3. Contents About ROUTEGET Technologies RTe CRM on Demand 8. Cloud Computing Demystified 9. The benefits of Cloud CRM 3. Our Formula For Success 10.RTe CRM on Demand for Sales, Marketing & Customer Care 4. Why CRM? 11.Customer Evidence 5. About RTe CRM 6. On-Premise vs. Cloud 7. RTe CRM on Demand
  3. 3. About The ROUTEGET Technologies PLC ROUTEGET is a leading supplier of business management software and services to more than 150 customers worldwide. From small start-ups to larger organizations, we make it easier for companies to manage their business processes. Our vision is to be the most admired and respected cloud based business software provider in the world.
  4. 4. Why ROUTEGET? ROUTEGET is the leading global supplier of business management software and related products and services for small to mid-sized businesses (SMBs). Formed in 2010, the ROUTEGET Technologies is an innovative leader in CRM on Demand with over 250 RTeCRM On Demand users worldwide. ROUTEGET is a global company with 150+ customers, over 20 employees and 30 years cumulative experience. ROUTEGET is backed by a network of over 6 ROUTEGET-certified business partners globally, ensuring you get local, on-the-ground support. With a direct presence in 6 countries and over 50 employees focused on business applications, ROUTEGET is committed to delivering best-in-class business solutions to SMBs globally.
  5. 5. Why ROUTEGET? We stand apart through: • The breadth and depth of our offering • The flexibility of our solutions • Superior support delivered locally by experts who advise customers on technical matters and critical business issues relevant to their market • Providing services of the highest standard from the best people We aim to: • Exceed expectations • Deliver extraordinary customer experiences • Enable our customers to be truly successful By being local and by building long-term powerful relationships with customers, we can deliver outstanding service, which we believe is unmatched in our industry
  6. 6. Our Formula For Success • • • • • Recognized by over 150 customers as easy to use Direct presence in 6 countries worldwide Leading provider of CRM on Demand for small to medium-sized businesses 8 years business software experience End-to-end business management for a front- to back-office view of the business • Quick to deploy with on-premise, Award-winning CRM on Demand ROUTEGET Technologies PLC hosted and Cloud-deployment options Global Partner Base • • • Over 14 partners globally Easy to customize to meet your business needs Experts in rapid deployment
  7. 7. CRM & what it can do for your business CRM is a business strategy that optimizes profitability, operational efficiency and customer satisfaction by implementing customer-centric processes. Gartner Customer Relationship Management (CRM) • • Delivers important insight into customer information across multiple departments Provides a single view of the customer for better customer relationship management, delivering real competitive advantage • • Helps create and build a loyal customer base maximizing customer retention Provides real-time access to vital information ensuring decisions can be based on a deep understanding of what is really happening in every area of your business
  8. 8. RTe CRM – An Overview Why Cloud? Who are our customers? What can RTe CRM do for your business?
  9. 9. RTe CRM – Your rapid route to success RTe CRM is optimized specifically for small and medium businesses. Easy to use and quick to deploy in the cloud or on premise, it delivers a rapid return on investment so you see a positive impact on your business straight away.
  10. 10. Why RTe CRM • Ensures your sales, marketing and customer services resources are being used to maximum effect • Reduces your cost-of-sale • Reduces the cost of marketing leads your • Ensures you meet customer service level agreements • Minimizes administration costs “We’ve been using the software like crazy and loving it! We’re getting an immediate return on investment and realizing big productivity gains, and we continue to tweak the product as and when needed.” Greg Peterson CEO Media MidWiki
  11. 11. Why RTe CRM • Reduces the potential customer attrition for • Empowers your staff to provide exceptional customers service to your • Boosts productivity and enables staff to accomplish more in their working day “RTe CRM has exactly what we need. The others only deliver about 50 percent for what they charge a hefty amount of no use.” Narayan B. S., Vice President, DallasTec Inc.
  12. 12. Cloud or On-Premise Deployment Cloud-based CRM • • • • Get up-and-running immediately Some, but not full, customization capabilities Ideal for business with limited or no in-house IT skills or expertise Don’t need servers to manage, databases to administer, or nightly backups to perform On-Premise CRM • • • • Advanced customization and integration capabilities Low total cost of ownership Ideal for business with an in-house IT resources to manage their CRM solution Keep control of your data on your own site
  13. 13. What is Cloud Computing? Cloud is a style of computing where scalable and elastic IT-related capabilities are provided as a service to external customers using Internet technologies. Cloud computing can help enterprises improve the creation and delivery of IT solutions by allowing them to access services more flexibly and cost-effectively. Gartner 2010
  14. 14. RTe CRM Cloud Platform RTe CRM is built on the premise of delivering rapid route to value achieved through a comprehensive out-of-the-box feature set combined with exceptional ease-of-use with easy configuration and deployment. RTe CRM offers rapid scalability & cost benefits of a public cloud combined with high levels of security through interlinked, dedicated server technology. 
  15. 15. The benefits of Cloud CRM Get up and running immediately Make better business decisions Reduce costs & improve profitability RTe CRM Instant access to information you need Deliver excellent customer service Manage & track entire marketing campaigns
  16. 16. Accelerate your business growth with RTe CRM Use our award-winning RTe CRM software to manage your sales, marketing, customer services, inventory and projects activities every day. Sales Marketing The only place you’ll need to look for everything you need to know about prospects and customers. Generate more leads through highly targeted campaigns. Customer Service Inventory & Project Manage every element of your customer relationships with ease. Easily manage your entire Stock & Inventory and create small projects to maintain your business.
  17. 17. What is new in RTe CRM Interactive Dashboard A customizable and intuitive workspace from where users can manage and co–ordinate their daily activities and tasks from one location Total Campaign Management Full campaign workflow so organizations can map campaigns to their business processes for consistent execution Report Charts Highly graphical report charts providing at-aglance business insight. Report charts & graphics are now more visually impactful so users can see comparisons, patterns, a nd trends in their data. Email Integration RTe CRM Professional is available with the Classic Microsoft Outlook Plugin allowing users add Outlook contacts to CRM from within Outlook. Google Plugin allows users to import Gmail contacts in one click.
  18. 18. RTe CRM Professional & CRM On Demand Supports all elements of marketing, sales and customer service giving a single source of information across all customer facing operations. It equips you with the tools you need to find new customers, close sales faster and build lasting, more profitable relationships. Perfect for: • • • • • • Enhancing the operation of sales, marketing and customer service functions Deploying quickly and simply Executing marketing campaigns Progressing sales opportunities Making customer interactions more effective and profitable Using in the office or on the move
  19. 19. RTe CRM for Sales Features: Benefits:  Opportunity Lead and Pipeline Management  Ensures transparency in sales pipeline  Territory Management  Better business planning from accurate forecasting  Forecasting and Reporting  Provides visibility on sales performance  Sales Workflow  Enables cross- and up-selling of opportunities  Quotes and Orders Processing  Calendar Management  RTe CRM for iPhone / Android  Decreases time spent on administrative tasks  Automates proposal and quotation processes
  20. 20. RTe CRM for Marketing Features: Benefits:  Plan, execute, and measure the success of every marketing campaign  Produces highly targeted customer communications  Plan and track activities, tasks, budgets and details for each marketing activity  Ensures customers receive the right message at the right time  Enables real-time marketing performance analysis and pinpoint budget management  Fully customizable marketing workflow out-of-the-box for rapid campaign execution  Ensures accurate measurement of marketing campaign RoI  Enables marketing budget to be tracked and managed
  21. 21. RTe CRM for Customer Service Features: Benefits:  Case Management  Enables customer satisfaction measurement and benchmarking  Escalation and notification alerts  Workflow approval process  Increases productivity of customer support representatives  Detailed analysis on call volumes and case resolution  Assists with performance management and motivates staff  Traffic light monitoring  Provides self-service facility to customers around common issues  Web self-service  Staff performance monitoring
  22. 22. RTe CRM for Project Management Features: Benefits:  Create projects associated with customers or support cases.  Better Service Management  Set project milestones and assign tasks to users or user groups.  Small project management
  23. 23. Just Some of Our Customers Automotive Technology/ Software NewCalcutta Motors Panini Motors essPee Automotives ITAajTak Solution Services/ Retail Membership Organizations Health/Sport /Leisure Prashant HealtCare Limited AlKhaleefa Hospital
  24. 24. RTe CRM is used by over 150 organizations in 6 countries worldwide Our presence Our upcoming markets India Malaysia Saudi Arabia Bangladesh United Kingdom United States of America Canada        Singapore Sri Lanka South Africa United Arab Emirates Qatar Thailand Europe
  25. 25. ROUTEGET Technologies PLC Your Contact: Dr. Amarnath Gupta COO +1 (518) 632- 1777 +91 (844) 407- 8787 eMail: agupta@routeget.com Visit us at www.routeget.com
  26. 26. ROUTEGET Technologies PLC www.routeget.co m Routeget Technologies @routeget ROUTEGET ROUTEGET Suite 16, M.A. Business Centre, 113, Park Street, Kolkata, India – 700 016 Telephone: +91-33-3261 6447 (IN) +1 (518) 632 1777 (USA) +60 (11) 2720 6785 (Malaysia) Email: sales@routeget.com

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