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La Cadena del servicio

by Professional wonderer  at barquito de papel on Nov 19, 2011

  • 3,645 views

La calidad externa es consecuencia de la calidad interna que se origina en la satisfacción y retención del empleado.

La calidad externa es consecuencia de la calidad interna que se origina en la satisfacción y retención del empleado.

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La Cadena del servicio La Cadena del servicio Presentation Transcript