miKrow: An Intra-Enterprise Semantic Microblogging Tool as a Micro-Knowledge Management Solution

miKrow: An Intra-Enterprise Semantic Microblogging Tool as a Micro-Knowledge Management Solution Guillermo Álvaro Rey, Carmen Córdoba, Víctor Penela, Michelangelo Castagnone, Francesco Carbone, José Manuel Gómez-Pérez, Jesús Contreras Valencia, 26 October 2010 (KMIS 2010)

Microblogging?

Not this http://www.flickr.com/photos/bloggingdagger/

“There is a revolution coming for knowledge workers” Tim O’Reilly referring to Twitter (2009)

But …

… we already have an almighty KM System

K.I.S.S. Keep It Simple, Stupid Son

K.I.S.S. Users care about results not about complexity

K.I.S.S. Users want to find not to search

K.I.S.S. Adapt: the user to the system the system to the user

How does it work? http://www.flickr.com/photos/17258892@N05

Message Indexing

Expert Indexing

Message Search

Expert Search

Linked Data Linking Open Data cloud diagram, by Richard Cyganiak and Anja Jentzsch. http://lod-cloud.net/

Context Context data

Implementation:

miKrow architecture

miKrow architecture, extended

Evaluation In-house testing

Evaluation 1: Cold start problem  Feed the system with previous existing knowledge

Evaluation 2: Semantic suggestions were better perceived  Highlight them

Evaluation 3: Some stop words were not identified  Dynamically detect new expressions like “working on…”, “doing…”

Video miKrow success story… http://www.youtube.com/watch?v=pXdGE4Gxu0A

Thanks! http://mikrow.isoco.net/about Guillermo Álvaro, Carmen Córdoba, Víctor Penela, Michelangelo Castagnone, Francesco Carbone, José Manuel Gómez-Pérez, Jesús Contreras mikrow@isoco.com

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miKrow: An Intra-Enterprise Semantic Microblogging Tool as a Micro-Knowledge Management Solution

by Guillermo Álvaro Rey on Nov 02, 2010

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miKrow: An Intra-Enterprise Semantic Microblogging Tool as a Micro-Knowledge Management Solution — Presentation Transcript