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Serviceof Puls Eof N Yedit.Ppt

Serviceof Puls Eof N Yedit.Ppt



PULSE of NY is a grassroots patient saety organization and since 1997 we have been educating the public about patient safety.

PULSE of NY is a grassroots patient saety organization and since 1997 we have been educating the public about patient safety.



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    Serviceof Puls Eof N Yedit.Ppt Serviceof Puls Eof N Yedit.Ppt Presentation Transcript

    • Service of PULSE of NY www.pulseofny.org 1(800) 96 PULSE pulse516@aol.com Mission Statement Revised 2005 PULSE is dedicated to raising awareness about patient safety and reducing medical errors through advocacy, education, and support. We work to empower the public to make informed decisions, increase effective communication and respect between healthcare providers and the public, and create community partnerships that will foster and ultimately lead to safer healthcare environments.
    • We: • Provide support to patients and families who have experienced medical errors or adverse events. • Assist in reducing misunderstandings between patients and healthcare providers. • Educate the community about quality healthcare practice so they may become knowledgeable, confident, and active participants in their health care experience. • Provide a platform for effective communication and working partnerships whereby the community works with healthcare providers and institutions to proactively contribute to, and advocate for safe quality care.
    • PULSE POLICIES: PULSE Representatives; • Encourage advocacy, partnership and education in healthcare. • Offers support, counseling and friendship. • Encourages the use of real life stories in provider education. • Does not use the names of facilities or healthcare providers publicly. • Does not give legal or medical advice or referrals. • Only gives public statements to the press that adheres to our mission. • Participants do not share information discussed at meetings with non-participants. • Encourages record keeping of all avoidable adverse events
    • Teaching Teens Advocacy PULSE has a fun and interactive program that educates teens on their role as being active participants in their Healthcare for the best possible outcome. Some subjects include: •Avoiding infections •Communication •Advocacy for yourself or your family members. •Development for this program was funded in part by a grant from NY State Senator Charles Fuschillo Jr.
    • Teaching Families Patient Advocacy PULSE works directly with patients and their families encouraging them to take an active role as partners in their care. The Family Centered Patient Advocacy Training Manual due in the fall of 2007 will help family and friends become partners with medical professionals to improve outcomes in care. National patient safety leaders participated in this project. Funding for this project came from: •Gilead Sciences Inc. •Long Island Unitarian Universalist Fund •National Patient Safety Foundation •North Shore LIJ Health System and •NY State Senator Kemp Hannon
    • Sample Literature This is just some of the information available from nationally recognized patient safety organizations distributed by PULSE. Teen literature is the only original information developed by PULSE. Other information distributed and discussed during community health presentations comes from AHRQ, NPSF, and The Joint Commission. Most literature is donated.
    • Raising Awareness Health literacy, communication and “teach back” methods are often discussed during hospital and community presentations. Visuals are used during all presentations and discussions to raise awareness of the dangers of medication use and ways errors can happen.
    • Sharing Through Work Groups Collaboration between medical professionals and community members are an important part of the work PULSE does. All programs are developed with input from all relevant parties. Medical professionals are usually invited to speak with community members. Patients and families are often invited to share their experiences.
    • Patient Safety can be Fun! Events in the community can “celebrate” patient safety. PULSE tries to include the community in “Patient Safety Awareness Week” activities.
    • Organizations / Affiliations • http://www.jointcommission.org/ – PULSE of NY President Ilene Corina is a member of the board of the Joint Commission. Since 2005, she has been on numerous committees and represents the public member of the board • http://www.npsf.org/ – PULSE of NY President Ilene Corina is a board member of the National Patient Safety Foundation and a founding member of the NPSF Patient and Family Advisory Council. She co-chaired the PFAC from 2002 – 2006. www.sorryworks.net – Ilene Corina is a board member of Sorry Works! www.hospitalinfection.org- Ilene Corina is a coalition member of RID • Long Island Women’s Agenda • Nonprofit Coordinating Committee of NY
    • Other Services: • Speakers for community organizations and civic groups. – Rotary – Kiwanis – AARP – PTA – SEPTA – Chamber of Commerce – Senior Groups – Churches – Community Advisory Boards
    • All presentations include interactive discussions and may include topics related to disclosure, the patient and families role in patient safety and / or support services following a medical injury • Recent presentations for Medical Professionals: Idaho Hospital Association NY City Health and Hospital Corporation – Harlem Hospital – Lincoln Hospital – Jacobi Hospital……………………… Medical Assurance Company of Mississippi Harvard Quality Colloquium
    • Family Centered Patient Advocacy • Training family and friends of patients to advocate for the best care possible through partnerships. – Training available for medical professionals to become educators.
    • Patient Consultant Services • Helping the patient and the family prepare for procedures, surgery or medical treatment. – Organize medications, – Organize names and providers of health care, – Review the health care proxy – Discuss family involvement and much, much more……………
    • Brochure and Film Review • Community members and medical professionals are available to review your literature before it is distributed. Public Service Announcements • We will work with your organization to develop PSA’s (samples available)
    • Support • Support groups and counseling service referrals for patients and the families experiencing a medical error, adverse event or unplanned outcome in health care. • Internet chat rooms moderated and peer led developed for patients and families to receive national and local support.
    • Contact For more information about PULSE of NY, visit www.pulseofny.org Phone # (516) 579-4711 Fax # (516) 520-8105 E-Mail: PULSE516@aol.com Community health education programs related to patient safety can be developed for your needs.