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System Comparison/Evaluation Web Conferencing Virtual Team and Collaborative Support Technologies Presented By: Saahil Goe...
Software Features: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Connect Online Present...
Software Licensing and Effectiveness: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Con...
Costs: Web Conferencing Collaborative Team Technology Type of Cost Cisco WEBEX Adobe Acrobat Connect Pay-Per-Use  (per min...
Strengths: Adobe and Cisco <ul><li>Adobe Wins On </li></ul><ul><ul><li>E-Learning Oriented Product </li></ul></ul><ul><ul>...
Weaknesses: Adobe and Cisco <ul><li>Adobe Loses On </li></ul><ul><ul><li>Does not integrate well with any enterprise appli...
Reccommendations: Web Conferencing <ul><li>CISCO WebEx Should be selected </li></ul><ul><ul><li>Is a older player in the i...
References <ul><li>http://www.webex.com/smb/online-presentations.html </li></ul><ul><li>http://www.adobe.com/products/acro...
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Team Technology Evaluation Saahil Goel Hw2

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Transcript of "Team Technology Evaluation Saahil Goel Hw2"

  1. 1. System Comparison/Evaluation Web Conferencing Virtual Team and Collaborative Support Technologies Presented By: Saahil Goel September 15, 2008 Collaborative Team Technology
  2. 2. Software Features: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Connect Online Presentation Yes Yes Integration with other enterprise applications Sales Force, Outlook, CRM, ERP, Accounting, HR No Desktop/Application Sharing Yes Yes Video/Audio Conferencing Yes Yes Single Sign On Yes No No downloads required – browser based conferencing Yes Yes Meeting Recording No Yes Content creation capability No Yes
  3. 3. Software Licensing and Effectiveness: Web Conferencing Collaborative Team Technology Feature Cisco WEBEX Adobe Acrobat Connect Acceptable SLA Policy (99.99%) Yes No Dedicated Network MediaTone Network No 24/7 Customer Support Yes Yes Deployment : Software License Yes Yes Deployment : Annual Subscription Yes Yes Deployment : Pay Per Use Yes Yes
  4. 4. Costs: Web Conferencing Collaborative Team Technology Type of Cost Cisco WEBEX Adobe Acrobat Connect Pay-Per-Use (per minute per user) $0.33 $0.32 Software Subscription (hosted) Not Available Not Available Software License (not hosted) Not Available Not Available Student Training Costs (expense only for one year for CBT) $1000 $1000 Marketing and inclusion into Katz Infrastructure $500 $500 On-going maintenance, marketing and training costs (per semester) $500 $500
  5. 5. Strengths: Adobe and Cisco <ul><li>Adobe Wins On </li></ul><ul><ul><li>E-Learning Oriented Product </li></ul></ul><ul><ul><li>Meetings can be recorded and annotated for later retrieval (easy webinar creation) </li></ul></ul><ul><ul><li>Is cheaper than WebEx </li></ul></ul><ul><li>WebEx Wins On </li></ul><ul><ul><li>Integration with existing enterprise architecture </li></ul></ul><ul><ul><li>Easier to use and is oriented towards corporate web conferencing </li></ul></ul><ul><ul><li>Offers guarantee for real-time interaction in web conferences using it’s “MediaTone” network </li></ul></ul>Collaborative Team Technology
  6. 6. Weaknesses: Adobe and Cisco <ul><li>Adobe Loses On </li></ul><ul><ul><li>Does not integrate well with any enterprise applications – therefore online meetings are not seamless </li></ul></ul><ul><ul><li>Does not offer any SLA/guarantee for service level or have any claims of a dedicated network and/or real-time web conferencing solutions </li></ul></ul><ul><li>WebEx Loses On </li></ul><ul><ul><li>Does not offer meeting recording capability </li></ul></ul><ul><ul><li>Does not offer content creation capability </li></ul></ul><ul><ul><li>Does not offer measurement/reporting of meeting attendees and/or easy filtering of meeting attendees </li></ul></ul>Collaborative Team Technology
  7. 7. Reccommendations: Web Conferencing <ul><li>CISCO WebEx Should be selected </li></ul><ul><ul><li>Is a older player in the industry </li></ul></ul><ul><ul><li>Company is dedicated to online conferencing </li></ul></ul><ul><ul><li>Have a extensive training and support staff </li></ul></ul><ul><ul><li>Have dedicated network (MultiTone) which ensure real-time web conferencing – one of the key success factors for this technology </li></ul></ul>Collaborative Team Technology
  8. 8. References <ul><li>http://www.webex.com/smb/online-presentations.html </li></ul><ul><li>http://www.adobe.com/products/acrobatconnectpro/features/ </li></ul><ul><li>http://www.webex.com/smb/payperuse-conferencing.html </li></ul><ul><li>https://service.acrobat.com/cfusion/bots/purchase/index.cfm </li></ul>Collaborative Team Technology
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