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Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
Overview Of Hawkeye Services
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Overview Of Hawkeye Services


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About Hawkeye Global Channel Services

About Hawkeye Global Channel Services

Published in: Business, Economy & Finance
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  • Transcript

    • 1.
      • Hawkeye Credentials
      John Walker 2008
    • 2. WHO WE ARE
      • Over a decade of success
    • 3. OUR MISSION © 2008 hawkeye, all rights reserved.
      • Our Channel Services are designed to:
      • Determine the most effective routes to market for our clients’ solutions portfolio
      • Recruit and enable the right channel partners
      • Develop and implement channel programs that deliver measurable results
      • Maximize partner revenues in B2B and B2C channel segments
      • Increase partner program participation through effective partner communication
    • 4.
      • Channel Practice
      • Passion for operational excellence and efficiency
      • Turning strategic concepts into channel solutions
      OVERVIEW © 2008 hawkeye, all rights reserved. Program Design Investment Optimization Research Coverage and Capacit y Fund Mgmt Sales Tracking Partner Enablement Marketing Reward Insight Program Audits Channel Touchmaps Analytics Forecasting/Prioritization Creative Account Management Communications Rebate Mgmt & Prepaid Cards Claims Administration Multilingual Helpdesk
    • 5. 12 Office Locations 116 Deployed Countries Global Ready Infrastructures In-Region Support Globalized and localized Global payments Global Solutions, Regional Presence KEY: Office locations Application deployments GLOBAL EXPERIENCE
    • 6. GLOBAL PAYMENTS © 2008 hawkeye, all rights reserved. … to Latin America: $1.3MM … within North America: $509MM … to EMEA: $25.8MM … within EMEA: $76.5MM … to Asia Pacific: $1.5MM Disbursement Projections 2008 = $614MM 2009 = $774MM Disbursement Centers in Seattle and Poland
    • 7.
      • Agree on goals and strategy
      • Focus on 4 critical, interrelating areas of a Unified Partner Strategy
        • Programs
          • Hard benefits (affecting account’s
          • bottom line)
          • Soft benefits (affecting customer satisfaction)
        • Enablement
          • Product, technical, sales training
          • Certification / accreditation
          • Lead generation
          • Assisted selling
          • Etc.
        • Communication
          • Direct touch
          • Indirect touch
          • Inbound
          • Outbound
        • Coverage
          • Quantities, qualities, performance of
          • appropriate account types required
          • to meet goals
      • Program and Strategy Alignment
      GETTING STARTED Supporting Systems and Resources Supporting Systems and Resources
      • Channel Programs – GAP Analysis
      • Review channel goals and objectives
      • Assess current offerings
      • Review competitive offerings to determine program “table stakes”
      • Interview key internal and external stakeholders, including finance, IT, distributors and partners
      • “ Lift the hood” on program operations to ensure promises are delivered
      © 2008 hawkeye, all rights reserved.
    • 9.
      • Supports payments into 150 countries
      • Payments made in 137 currencies
      • Supports common global payment methods (EFT, X-Border ACH)
      • Next day funds transfer in 20 currencies
      • Pre-negotiated FX rates reduce partner costs for receiving funds in local currency
      • Distributed > 500MM in 2007
      • Sarbanes-Oxley and GAAP compliant
      • Distribution of payment system authority
      • Signature/approval policy
      • Robust quality controls
      • Complete financial reporting & reconciliation
      Full Service Payment Brokerage for: Company and individual incentives, vendors and vended services
          • Secure
          • Global
      Eliminate problems brought on by manual processes, including inaccuracies, duplicate claims, and slow payment responses. PARTNER REBATES Global Payment Gateway
    • 10.
      • Recognised for indirect channel knowledge and expertise
        • Senior industry leaders with 15+ years of experience
        • Results for clients
        • Client accreditation and industry awards
      • We blend strategy, business process improvement and innovative technology to build out channel solutions
      • Global service provider with regional support – NA, EMEA, APAC
      THANK YOU! John Walker +44 208 334 7080 jwalker Information presented is confidential and proprietary to Hawkeye Channel Practice Summary
    • 11. THANK YOU
      • Thank You