Social service agencies provide
duplicate projects for the same services.
Social service agencies do not
communicate and work together.
Some needy people are unable to
receive services, because others receive
from multiple places.
To create an e-newsletter available to agencies
allowing them to share information
To provide a source of communication for
To minimize the number of duplicated service
Wichita Falls Area Social Service Agencies
No Newsletter 30%
No Response 10%
Habit, in the past agencies have only
done separate projects.
Lack of communication, there is not an
efficient way for mass communication.
Christian and governmental agencies
have different standards to provide help.
School supplies drive
Thanksgiving dinner baskets
Christmas gift assistance
Agencies submit ideas and information
about potential projects with contact info.
All information is compiled into an e-
E-newsletters are distributed to those
interested in receiving.
Agencies are able to successfully
Reduce the need to distribute paper newsletters to
agencies in our “green” community.
Potentially allow for more funding to projects.
Increase awareness and communication between
Opportunity for agencies to serve more clients and
avoid providing the same help to clients multiple
2-1-1 Texas frequently asked questions (2009). Retrieved April
6, 2009, from United Way Capital Area Web site:
McGinnis, J. K. (2009, April 6). Charity focuses on outcomes.
Times Record News, p. 1A, 7A.
Smith, Brent. Personal interview. April 3, 2009.
Survey from local social service agencies