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Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
Design, Development & Delivery Of An Innovative Blended M Sc In KMS
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Design, Development & Delivery Of An Innovative Blended M Sc In KMS

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Design, Development & Delivery Of An Innovative Blended MSc In Knowledge Management Systems (KMS)

Design, Development & Delivery Of An Innovative Blended MSc In Knowledge Management Systems (KMS)

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  • 1. Design, Development &amp; Delivery of an Innovative Blended MSc in KMS <ul><li>Dr Simon J. Shurville MBCS </li></ul><ul><li>Martin P. Lee FBCS </li></ul><ul><li>Dr Bernard Scott AFBPS, FCybS </li></ul><ul><li>Dr Alan Harrison MBCS </li></ul><ul><li>Department of Information Systems (DoIS), Cranfield University (CU), Royal Military College of Science (RMCS), Defence Academy of the UK, Shrivenham, Wiltshire, SN6 8LA, UK </li></ul><ul><li>MailTo:M.P.Lee@Cranfield.Ac.UK </li></ul>
  • 2. Agenda <ul><li>Introduction </li></ul><ul><li>KMS MSc course </li></ul><ul><li>Syllabus Design </li></ul><ul><ul><li>10 modules &amp; project </li></ul></ul><ul><li>Learning Design </li></ul><ul><li>Course Development </li></ul><ul><li>Course Evaluation </li></ul><ul><li>Conclusions </li></ul><ul><li>Questions? </li></ul>
  • 3. Introduction <ul><li>Cranfield (postgraduate) University: </li></ul><ul><ul><li>Cranfield (aerospace, management etc) </li></ul></ul><ul><ul><li>Silsoe (agriculture, biosciences etc) </li></ul></ul><ul><ul><li>Shrivenham (Defence Academy of the UK): </li></ul></ul><ul><ul><ul><li>Three Technology Departments </li></ul></ul></ul><ul><ul><ul><li>Dept. of Defence Management </li></ul></ul></ul><ul><ul><ul><li>Dept. of Information Systems: </li></ul></ul></ul><ul><ul><ul><ul><li>Design of Information Systems (DIS) Full-time MSc </li></ul></ul></ul></ul><ul><ul><ul><ul><li>Knowledge Management Systems (KMS) Part-time MSc </li></ul></ul></ul></ul>
  • 4. Knowledge Management Systems (KMS) MSc <ul><li>Three to five years duration </li></ul><ul><li>Blended learning: core text(s) &amp; VLE </li></ul><ul><li>Hybrid: </li></ul><ul><ul><li>Knowledge Management (4 compulsory modules) </li></ul></ul><ul><ul><li>Knowledge Engineering (4 from 6 optional modules) </li></ul></ul><ul><ul><li>Project (counts as 2 modules) </li></ul></ul>
  • 5. Knowledge Management Systems (KMS) MSc <ul><li>One three day residential school per semester </li></ul><ul><li>Two modules per semester </li></ul><ul><li>One final written examination per module </li></ul><ul><li>One or two core texts per module </li></ul><ul><li>Two tutor assessments (TAs) per module </li></ul>
  • 6. Residential School <ul><li>Day 1: Introductions &amp; compulsory modules </li></ul><ul><li>Day 2: Compulsory and optional modules </li></ul><ul><li>Day 3: Optional modules and guest lectures </li></ul>
  • 7. Syllabus Design <ul><li>‘Designing for teaching’: </li></ul><ul><ul><li>“A University-based approach to the diffusion of Knowledge Management concepts &amp; practice” (Ruth et al., 1999) </li></ul></ul><ul><ul><li>“Knowledge Management Techniques: teaching and dissemination concepts” (Macintosh et al., 1999) </li></ul></ul>
  • 8. Foundations of Knowledge <ul><li>Aims to equip learners with the basic foundations necessary to understand the domain of KM: </li></ul><ul><ul><li>“ Working knowledge: How organisations manage what they know” (Davenport &amp; Prusak, 2000) </li></ul></ul><ul><ul><li>“ Managing knowledge: Building blocks for success” (Probst, 1999) </li></ul></ul>
  • 9. Organizational Knowledge <ul><li>Enables learners to demonstrate a clear understanding of the nature, importance, problems and impact of knowledge on organizations: </li></ul><ul><ul><li>“ Strategic management in the knowledge economy” (Leibold et al., 2002) </li></ul></ul><ul><ul><li>“ The balanced scorecard: Translating strategy into action” (Kaplan et al., 1996) </li></ul></ul>
  • 10. Knowledge Management <ul><li>Enables learners to describe and manage organizational knowledge assets: </li></ul><ul><ul><li>“ Knowledge assets: Securing competitive advantage in the information economy” (Boisot 1999) </li></ul></ul><ul><ul><li>“ The new organisational wealth” (Sveiby 1999) </li></ul></ul>
  • 11. Knowledge Management Systems <ul><li>Acts as a focus for the course and provides a rational for the application of KMS: </li></ul><ul><ul><li>“ The knowledge management toolkit: Orchestrating IT, strategy and knowledge platforms” (Tiwana, 1999) </li></ul></ul><ul><ul><ul><li>Ten stage “roadmap” methodology </li></ul></ul></ul><ul><ul><li>“ Wellsprings of knowledge: Building and sustaining the sources of innovation” (Leonard, 1998) </li></ul></ul>
  • 12. Knowledge Discovery <ul><li>Introduces learners to methods in which implicit knowledge can be made explicit: </li></ul><ul><ul><li>“ Data mining techniques for marketing, sales and customer support” (Berry &amp; Linoff, 2003) </li></ul></ul>
  • 13. Knowledge Engineering <ul><li>Introduces CommonKADS a leading methodology to support structured knowledge engineering for analyzing and designing KBS: </li></ul><ul><ul><li>“ Knowledge engineering and management: The CommonKADS methodology” (Schreiber et al. 2000) </li></ul></ul>
  • 14. Knowledge Interfaces <ul><li>Provides a theoretical and practical basis for the design and implementation of interfaces between humans and KMS: </li></ul><ul><ul><li>“ Perception &amp; representation” (Roth et al., 1995) </li></ul></ul><ul><ul><li>“ Human computer interaction” (Preece et al., 1994) </li></ul></ul>
  • 15. Knowledge Programming <ul><li>Introduces learners to an entirely new approach to programming using the Prolog language: </li></ul><ul><ul><li>“ Programming in Prolog” (Clocksin &amp; Mellish, 1994) </li></ul></ul>
  • 16. Knowledge Representation <ul><li>Provides a foundation for representing knowledge explicitly in a way that both humans and computers can understand: </li></ul><ul><ul><li>“ Knowledge representation” (Sowa, 1999) </li></ul></ul>
  • 17. Knowledge Storage &amp; Sharing <ul><li>Introduces the storage and sharing of knowledge through files and databases: </li></ul><ul><ul><li>“ Web database systems” (Eaglestone &amp; Ridley, 2001) </li></ul></ul>
  • 18. KMS Project <ul><li>CommonKADS methodological pyramid: </li></ul><ul><ul><li>World view (weltangschaung) </li></ul></ul><ul><ul><li>Theory (notations e.g. UML) </li></ul></ul><ul><ul><li>Methods (lifecycle, process and elicitation) </li></ul></ul><ul><ul><li>Tools (CASE/CAKE e.g. MooD) </li></ul></ul><ul><ul><li>Usage (Case studies, application projects) </li></ul></ul><ul><ul><li>WWW.CommonKADS.UvA.Nl </li></ul></ul>
  • 19. Successful KMS Projects <ul><li>“Development of a knowledge audit for Serco Solutions” (Fletcher, 2005) </li></ul><ul><ul><li>Used Orna’s (2004) information audit methodology </li></ul></ul><ul><li>“Leveraging the Defence Information Infrastructure (DII) for knowledge management in the Fleet HQ” (McNaughton, 2005) </li></ul><ul><ul><li>Used Hendriks’ (2001) five dimensions. </li></ul></ul>
  • 20. Learning design <ul><li>‘Designing for learning’ </li></ul><ul><li>Based on conversation theory (Pask and Scott) </li></ul><ul><li>Activity based </li></ul><ul><li>Integrated </li></ul><ul><li>ShockWave Flash (.swf) animations </li></ul><ul><li>Asynchronous discussions </li></ul><ul><li>The course practices what it preaches! </li></ul>
  • 21. Course Development <ul><li>On-Line Learning Knowledge Garden </li></ul><ul><li>OLLKG.RMCS.Cranfield.Ac.UK </li></ul><ul><li>Entopia’s Quantum KMS </li></ul><ul><li>10.4.49.2/login </li></ul><ul><li>Salamander’s MooD modelling toolset: </li></ul><ul><ul><li>CommonKADS </li></ul></ul><ul><ul><li>Soft Systems Methodology (SSM) </li></ul></ul><ul><ul><li>Unified Modelling Language (UML) </li></ul></ul><ul><li>www.TSOrg.Com/Live/Solutions/MooD.htm </li></ul>
  • 22. CDOL/Blackboard (Bb) VLE <ul><li>Announcements </li></ul><ul><li>Module information: </li></ul><ul><ul><li>Aim, Intended Learning Outcomes (ILOs), Syllabus etc </li></ul></ul><ul><li>Study guide: </li></ul><ul><ul><li>Tutor Assessments (2 TAs), Residential school, Exam etc </li></ul></ul><ul><li>Staff information </li></ul><ul><li>Tools </li></ul><ul><li>Communications </li></ul><ul><li>Discussion board </li></ul><ul><li>CDOL.RMCS.Cranfield.Ac.UK </li></ul>
  • 23. Course Evaluation <ul><li>Learner questionnaires </li></ul><ul><li>External examiners: </li></ul><ul><ul><li>Prof Frank Ritter, Penn State University </li></ul></ul><ul><ul><li>Dr John Carney &amp; Dr J. Holland-Smith UK Defence Science &amp; Technology Labs (dstl) </li></ul></ul><ul><li>Periodic course review </li></ul>
  • 24. Conclusions <ul><li>Innovative work-based MSc </li></ul><ul><li>Blended conversational approach </li></ul><ul><li>Systemic &amp; holistic </li></ul><ul><li>Adopted by the British Army as an option on their modular masters by distance learning </li></ul><ul><li>www.RMCS.Cranfield.Ac.UK/DoIS/PostgraduateCourses/KMS </li></ul><ul><li>Any Questions? </li></ul>

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