About our Library No Intranet prior to now Network drive instead

No Intranet prior to now

Network drive instead

Phase I – Pre Wiki Why an Intranet? Network drive issues Get organized & stay current Improve KM (many of retiring age) City Intranet: too formal + does not have library specific information

Why an Intranet?

Network drive issues

Get organized & stay current

Improve KM (many of retiring age)

City Intranet: too formal + does not have library specific information

Phase I – Pre Wiki Why a Wiki? Collaboration, Informality, and Transparency Want staff to participate (vertical structure) Easier to use and find information Web manager is unable to maintain two websites (bottleneck)

Why a Wiki?

Collaboration, Informality, and Transparency

Want staff to participate (vertical structure)

Easier to use and find information

Web manager is unable to maintain two websites (bottleneck)

Phase I – Pre Wiki Picking a Wiki – Our Intranet Needs WYSIWYG Free to affordable Better searching Web based (wiki farm) Password protected Individual staff profiles Easy to setup, use and learn Blogging

Picking a Wiki – Our Intranet Needs

WYSIWYG

Free to affordable

Better searching

Web based (wiki farm)

Password protected

Individual staff profiles

Easy to setup, use and learn

Blogging

Phase I – Pre Wiki Our decision – Jotspot Free + matched all criteria Keyword Search within documents Group Directories app RSS & email reminders Issues with Jotspot Google acquisition (no new users, future?) Maintain backups on network drive Jotspot Help Group

Our decision – Jotspot

Free + matched all criteria

Keyword Search within documents

Group Directories app

RSS & email reminders

Issues with Jotspot

Google acquisition (no new users, future?)

Maintain backups on network drive

Jotspot Help Group

Other Wiki Farm Options Wiki farm comparison ( Wikipedia ) PB Wiki (Reference Rolodex Wiki)

Wiki farm comparison ( Wikipedia )

PB Wiki (Reference Rolodex Wiki)

Other Wiki Farm Options Wetpaint ( Nancy Pearl Book Lust Wiki )

Wetpaint ( Nancy Pearl Book Lust Wiki )

Other Wiki Farm Options Wikispot (E-Gov Reference Portal)

Wikispot (E-Gov Reference Portal)

Other Intranet Options Web Content Management Systems Examples: Twiki , Joomla! , etc Why we didn’t choose this: No direct access to our server (IT) Cost: programmers See Wednesday’s Talk ( B-304 ) on CMS

Web Content Management Systems

Examples: Twiki , Joomla! , etc

Why we didn’t choose this:

No direct access to our server (IT)

Cost: programmers

See Wednesday’s Talk ( B-304 ) on CMS

Phase II – Wiki Setup Organized wiki: staff needs Build framework to give staff ideas FAQ & Tutorials

Organized wiki: staff needs

Build framework to give staff ideas

FAQ & Tutorials

Phase II – Wiki Setup (screenshot 1)

Phase II – Wiki Setup (screenshots 2)

Phase II – Wiki Setup (screenshot 3)

Phase III – Training (in process) Show off wiki (All Staff Meeting) Train supervisors first to help Technophobia: fear of editing websites Let them play - no policies/rules Use wikis for other library related work Web calendar tutorial Reference Rolodex (see slide 7) Sign Up sheet (next slide)

Show off wiki (All Staff Meeting)

Train supervisors first to help

Technophobia: fear of editing websites

Let them play - no policies/rules

Use wikis for other library related work

Web calendar tutorial

Reference Rolodex (see slide 7)

Sign Up sheet (next slide)

Phase III – Training

Phase IV - Implementation Designate go-to people for troubleshooting Develop guidelines (not so much policies) Dept. Heads responsible for their information Keep reminding staff (emails) Keep training staff On-going process (wiki will keep evolving)

Designate go-to people for troubleshooting

Develop guidelines (not so much policies)

Dept. Heads responsible for their information

Keep reminding staff (emails)

Keep training staff

On-going process (wiki will keep evolving)

Issues & Troubleshooting Bugs: you get what you paid for (free) Backups Fear of change Staff Interest/Participation setup a committee and delegate tasks Time: more than a year (approx.) Looking at this Intranet as a long term goal

Bugs: you get what you paid for (free)

Backups

Fear of change

Staff Interest/Participation

setup a committee and delegate tasks

Time: more than a year (approx.)

Looking at this Intranet as a long term goal

Cool Tools Good way for you to get to try out some web 2.0 tools/apps Goodwidgets : flash photo widgets FD's Flickr Toys slideshow & other photo editing tools Widgetbox : weather, games, news, calculators, and way more Jing : screenshots/casts from anything on your desktop - Evanced tutorial example. Stats Counter: Site meter , Statcounter , etc Depending on the wiki you choose, some knowledge of HTML or other markup languages may be needed.

Good way for you to get to try out some web 2.0 tools/apps

Goodwidgets : flash photo widgets

FD's Flickr Toys slideshow & other photo editing tools

Widgetbox : weather, games, news, calculators, and way more

Jing : screenshots/casts from anything on your desktop - Evanced tutorial example.

Stats Counter: Site meter , Statcounter , etc

Depending on the wiki you choose, some knowledge of HTML or other markup languages may be needed.

Part II (Donna Feddern) Examples on how we use our wiki for an Intranet.

Examples on how we use our wiki for an Intranet.

Questions?

Contact Us Eleni Gogas: [email_address] Meebo: posixeleni Donna Feddern: [email_address] You may find a copy of this presentation here: http://www.library.escondido.org/wiki.ppt Thank you !

Eleni Gogas: [email_address]

Meebo: posixeleni

Donna Feddern: [email_address]

You may find a copy of this presentation here:

http://www.library.escondido.org/wiki.ppt

Thank you !