Navara Package Delivery Solution

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With the standard Package Tracking Software solution of Navara package tracing is now

realistic for small and middle-large courier services. A mobile device with bar code scans all packages before they are loaded in the truck. On arrival at the delivery address they
will be scanned once again. The recipient of the package signs the mobile device. This way you’ll always know who accepted the package.

For more information please visit our website: www.navara.com

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Navara Package Delivery Solution

  1. 1. NAVARA PACKAGE DELIVERY SOLUTION I want to IMPROVE MY CUSTOMER SERVICE Package Delivery Navara in Action More Info
  2. 2. Do you recognize this? <ul><li>You want….. </li></ul><ul><li>… your field engineers to have all the information at hand to do their job </li></ul><ul><li>… real time information and no manual administration of receipts and notes </li></ul><ul><li>… improved cash flow, because billing is real time </li></ul><ul><li>… a clear understanding of the actual status of the activities </li></ul><ul><li>… to provide the end customers a professional looking process </li></ul><ul><li>… immediate and complete scheduling of new assignments </li></ul><ul><li>… sales opportunities are passed real time to the sales department </li></ul>Then Navara is the solution for you! Package Delivery Navara in Action More Info
  3. 3. The Navara Package Delivery solution <ul><li>Mobile Software solution </li></ul><ul><li>Runs on mobile devices like Blackberry, PDA etc </li></ul><ul><li>Flexible, can be adapted to your companies needs </li></ul><ul><li>Scalable, can grow with your company </li></ul><ul><li>Easy to implement </li></ul><ul><li>Rapid return on investment </li></ul>Package Delivery Navara in Action More Info
  4. 4. LETS TAKE A LOOK AT HOW NAVARA CAN IMPROVE YOUR WORKFLOW Package Delivery Navara in Action More Info
  5. 5. Customer information <ul><li>No mistakes regarding where to go </li></ul><ul><li>Integration with navigation possible </li></ul><ul><li>More efficient planning and routing </li></ul><ul><li>Safer: no reading from notes in the car </li></ul>Package Delivery Navara in Action More Info
  6. 6. Issue description <ul><li>No mistakes possible on the issue description </li></ul><ul><li>Integration with solution database possible </li></ul><ul><li>Customer history at hand </li></ul><ul><li>Fields of expertise of colleagues at hand </li></ul><ul><li>Issue selected based on field engineer skills </li></ul><ul><li>Better planning </li></ul>Package Delivery Navara in Action More Info
  7. 7. Doing the job <ul><li>Higher quality </li></ul><ul><li>Better time and material administration and material replenishment </li></ul><ul><li>Engineer can concentrate on his job, less boring paperwork to fill in </li></ul>Package Delivery Navara in Action More Info
  8. 8. Administrate the job <ul><li>Benchmarking possible / management information </li></ul><ul><li>Better control on time management </li></ul>Package Delivery Navara in Action More Info
  9. 9. Customer validation <ul><li>Real time billing </li></ul><ul><li>Direct validation (signature capture) </li></ul><ul><li>No paperwork </li></ul>Package Delivery Navara in Action More Info
  10. 10. Job completion <ul><li>Efficient administration of all information and issues </li></ul><ul><li>Efficient follow up on possible open issues/ next steps </li></ul>Package Delivery Navara in Action More Info
  11. 11. Get a new assignment <ul><li>Faster back in business </li></ul><ul><li>Less inefficient communication </li></ul><ul><li>Less mobile communication costs </li></ul>Package Delivery Navara in Action More Info
  12. 12. NAVARA IN ACTION Package Delivery Navara in Action More Info
  13. 13. <ul><li>The engineer receives the ticket on his PDA from the office. He has all the customer information and a summary of the problem at hand. He has the option to accept or reject the call. The update is send back to the office. </li></ul>Package Delivery Navara in Action More Info
  14. 14. <ul><li>After the engineer accepts the ticket, he gets more information about the problem. </li></ul>Package Delivery Navara in Action More Info
  15. 15. <ul><li>The engineer starts his job. The forms on the PDA follows the workflow. </li></ul>Package Delivery Navara in Action More Info
  16. 16. <ul><li>In the box &quot;Solution Description&quot; the engineer fills in his activities for the invoice but also to feed the solution database for co-workers. </li></ul>Package Delivery Navara in Action More Info
  17. 17. <ul><li>The box &quot;comments&quot; in this case is used as extra information. It will not be visible for the customer on the invoice. </li></ul>Package Delivery Navara in Action More Info
  18. 18. <ul><li>After the engineer completed the job, the customer can validate the activities </li></ul>Package Delivery Navara in Action More Info
  19. 19. <ul><li>And can get a copy by email. </li></ul>Package Delivery Navara in Action More Info
  20. 20. <ul><li>The ticket is closed and synchronized with the office application. The engineer is ready to get a new assignment. </li></ul>Package Delivery Navara in Action More Info
  21. 21. More Information Package Delivery Navara in Action More Info
  22. 22. How does it work? <ul><li>Pre-defined solutions for your industry </li></ul><ul><li>Integration with your existing back office </li></ul><ul><li>Full service solution, including implementation, hardware, support and maintenance </li></ul>Package Delivery Navara in Action More Info
  23. 23. What is the Financial investment? <ul><li>Investment can be less than $ 1.50 per field engineer per day! </li></ul>Package Delivery Navara in Action More Info
  24. 24. Next steps <ul><li>Visit our website: http://delivery.navara.com </li></ul><ul><li>Call Rodney Bean at 404 399 9536 </li></ul><ul><li>Fill in the contact form </li></ul><ul><li>Subscribe to our next webinar </li></ul>Package Delivery Navara in Action More Info

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