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Qc

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  • 1. Quality Circle SAIKAT GHOSH SR MGR(TQM)
  • 2. Quality Circle
    • A Quality Circle is a volunteer group composed of workers (or even students )
    • usually under the leadership of their supervisor (but they can elect a team leader)
    • who are trained to identify, analyse and solve work-related problems
    • and present their solutions to management
    • in order to improve the performance of the organization
    • and motivate and enrich the work of employees
  • 3.
    • When matured, true quality circles become self-managing, having gained the confidence of management
    • . Quality circles are an alternative to the dehumanising concept of the Division of Labour, where workers or individuals are treated like robots
    • They bring back the concept of Craftsmanship, which when operated on an individual basis is uneconomic
    • but when used in group form (as is the case with Quality Circles), it can be devastatingly powerful
    • and enables the enrichment of the lives of the workers or students and creates harmony and high performance in the workplace
  • 4.
    • Their name Quality Circles received from PDSA circles of Dr. W.Edward Deming. Quality circles were first established in Japan in 1962
    • Kaoru Ishikawa has been credited with their creation. The movement in Japan was coordinated by the Japanese Union of Scientists and Engineers (JUSE).
    • The first circles were established at the Nippon Wireless and Telegraph Company but then spread to more than 32 other companies in the first year
    • By 1978 it was claimed that there were more than one million Quality Circles involving some 10 million Japanese workers
  • 5. CONTOL CHART
    • The control chart , also known as the Shewhart chart or process-behaviour chart
    • in statistical process control is a tool used to determine whether a manufacturing or business process is in a state of statistical control or not.
  • 6. The control chart
    • is one of the seven basic tools of quality control along with
    • the histogram
    • Pareto chart, check sheet
    • cause-and-effect diagram
    • flowchart
    • scatter diagram).
  • 7. The control chart
    • was invented by Walter A. Shewhart
    • while working for Bell Labs in the 1920s
  • 8.  
  • 9. HISTOGRAM
    • In statistics, a histogram is a graphical display of tabulated frequencies
    • shown as bars
    • It shows what proportion of cases fall into each of several categories
    • it is a form of data binning.
  • 10. Histograms
    • are used to plot density of data
    • and often for density estimation estimating the probability density function of the underlying variable
    • The total area of a histogram always equals 1
    • If the length of the intervals on the x-axis are all 1, then a histogram is identical to a relative frequency plot.
  • 11.  
  • 12. FISH-BONE DIAGRAM
    • Ishikawa diagrams
    • also called fishbone diagrams
    • or cause-and-effect diagrams
    • are diagrams that show the causes of a certain event .
    • Common uses of the Ishikawa diagram are product design and quality defect prevention
    • to identify potential factors causing an overall effect.
  • 13. Ishikawa diagrams
    • Ishikawa diagrams were proposed by Kaoru Ishikawa [1] in the 1960s
    • who pioneered quality management processes in the Kawasaki shipyards
    • and in the process became one of the founding fathers of modern management.
  • 14. fishbone diagram
    • It was first used in the 1960s, and is considered one of the seven basic tools of quality management
    • along with the histogram
    • Pareto chart
    • check sheet
    • control chart
    • flowchart
    • and scatter diagram
    • It is known as a fishbone diagram because of its shape, similar to the side view of a fish skeleton.
  • 15. The original 4 M's
    • Machine (Equipment)
    • Method (Process/Inspection)
    • Material (Raw,Consumables etc.)
    • Man
  • 16.  
  • 17. More categories
    • Mother Nature (Environment)
    • Man Power (physical work)
    • Mind Power (Brain Work): Kaizens, Suggestions
    • Measurement (Inspection)
    • Maintenance
    • Money Power
    • Management
  • 18. The 8 P's (Used In Service Industry)
    • People
    • Process
    • Policies
    • Procedures
    • Price
    • Promotion
    • Place/Plant
    • Product
  • 19. The 4 S's (Used In Service Industry)
    • Surroundings
    • Suppliers
    • Systems
    • Skills
  • 20. Pareto chart
    • A Pareto chart is a type of chart which contains both bars and a line graph
    • The bars display the values in descending order
    • and the line graph shows the cumulative totals of each category, left to right.
    • The chart was named for Vilfredo Pareto .
  • 21.  
  • 22. A simple flowchart
    • A flowchart is a common type of chart , that represents an algorithm or process
    • showing the steps as boxes of various kinds
    • and their order by connecting these with arrows.
    • Flowcharts are used in analyzing, designing, documenting or managing a process or program in various fields. [1]
  • 23.  
  • 24. flow process chart
    • The first structured method for documenting process flow, the "flow process chart", was introduced by Frank Gilbreth
    • to members of ASME in 1921 as the presentation “Process Charts
    • First Steps in Finding the One Best Way. Gilbreth's tools quickly found their way into industrial engineering curricula.
  • 25. flow process chart
    • In the early 1930s, an industrial engineer, Allan H. Mogensen began training business people
    • in the use of some of the tools of industrial engineering
    • at his Work Simplification Conferences in Lake Placid , New York .
  • 26. flow process chart
    • Douglas Hartree explains that Herman Goldstine and John von Neumann
    • developed the flow chart (originally, diagram) to plan computer programs. [
    • 2] His contemporary account is endorsed by IBM engineers [3] and by Goldstine's personal recollections. [4]
  • 27. TYPES
    • [ 9] More recently Mark A. Fryman (2001) stated that there are more differences
    • . Decision flowcharts
    • logic flowcharts
    • systems flowcharts
    • product flowcharts
    • and process flowcharts
    • are "just a few of the different types of flowcharts that are used in business and government. [10]
  • 28. scatter plot
    • A scatter plot is a type of display using Cartesian coordinates to display values for two variables for a set of data.
    • The data is displayed as a collection of points
    • each having the value of one variable determining the position on the horizontal axis
    • and the value of the other variable determining the position on the vertical axis
    • [2] A scatter plot is also called a scatter chart , scatter diagram and scatter graph .
  • 29.  

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