Critical Leadership Competencies in the Global Market Camuy Guama Heremuru HECA Consulting Inc. March 15, 2009

Critical Leadership Competencies Global Business Insight Development of Strategy Understanding Behavior Innovation

Global Business Insight

Development of Strategy

Understanding Behavior

Innovation

Critical Leadership Competencies Leadership Characteristics Values Personality Spirituality

Leadership Characteristics

Values

Personality

Spirituality

Critical Leadership Competencies Worldview Gain knowledge of the culture Involvement in the culture/be engage Context building Avoid biases

Worldview

Gain knowledge of the culture

Involvement in the culture/be engage

Context building

Avoid biases

Critical Leadership Competencies Global People Leadership Develop additional global leaders Communicate Use language to your advantage Include others (collaborate)

Global People Leadership

Develop additional global leaders

Communicate

Use language to your advantage

Include others (collaborate)

Dimension of the South African and Dominican Culture Anthropologist Edward T. Hall stated that context refers to the stimuli, environment, or ambience surrounding an event. Hall put together the low and high context countries on a range. German North American French Spanish Greek Chinese Low context culture High Context Culture

Anthropologist Edward T. Hall stated that context refers to the stimuli, environment, or ambience surrounding an event.

Hall put together the low and high context countries on a range.

German North American French Spanish Greek Chinese

Low context culture High Context Culture

Similarities exist between Dominican and South African Cultures High Context Cultures (HCC) South Africa – (HCC) Dominica Republic – (HCC)

High Context Cultures (HCC)

South Africa – (HCC)

Dominica Republic – (HCC)

Similarities exist between Dominica Republic and South Africa Cultures Dominica Republic Team building Socio-Culture Important Value friends and family participation “ NO” is not an option Always avoid complex communication South Africa Relationship building Socialization is important and takes precedence Values group involvement Avoid saying “NO” Simple communication

Existence of Cultural Similarities Both countries are Polychronic Collectivist (spotlight is on "we") Doing multiple tasks at the same time Focused more on attendance

Both countries are Polychronic

Collectivist (spotlight is on "we")

Doing multiple tasks at the same time

Focused more on attendance

Differences exist between Dominica Republic and South Africa Cultures Communication/Language South Africa Communicates in over 11 Languages Zulu and Xhosa two main means of communication Dominica Republic Spanish

Communication/Language

South Africa

Communicates in over 11 Languages

Zulu and Xhosa two main means of communication

Dominica Republic

Spanish

Cultural Learning Process Learn from the Differences Gaining Knowledge Respect Gain advantage from the similarity Use it to your benefit Build harmony

Learn from the Differences

Gaining Knowledge

Respect

Gain advantage from the similarity

Use it to your benefit

Build harmony

Building Trust Across Cultural Boundaries Counteracting the Issues through Trust Come across as genuine Be ready to show empathy Value the communication Have consensus Do not dictate

Counteracting the Issues through Trust

Come across as genuine

Be ready to show empathy

Value the communication

Have consensus

Do not dictate

Building Trust Across Cultural Boundaries Conflict resolution Communicating Effectively Mean what you say Build Relationship

Conflict resolution

Communicating Effectively

Mean what you say

Build Relationship

Cross-Cultural Issues and the Early Church The Early church Cross-culture model Assimilation as a model Interaction model Perseverance in Hostility Relevance to today’s leader

The Early church Cross-culture model

Assimilation as a model

Interaction model

Perseverance in Hostility

Relevance to today’s leader

Cross-Cultural Issues and the Early Church Global Leadership Competence of the Apostle Paul Paul’s acceptance of the Jews and Gentiles Being non-critical Open to the process Barriers Communication Resistance

Global Leadership Competence of the Apostle Paul

Paul’s acceptance of the Jews and Gentiles

Being non-critical

Open to the process

Barriers

Communication

Resistance

Meeting the Challenges Common Denominators Commonality Look for what you have in common Develop shared vision Building Understanding Always look at the issues, situation and interactions

Common Denominators

Commonality

Look for what you have in common

Develop shared vision

Building Understanding

Always look at the issues, situation and interactions

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