Lowering costs while maximizing performance and uptime RDBA Service Overview SATS Technologies 2009 Business Approach to IT Performance

Who we are and What we do SATS is a local team of experienced professionals serving various organizations across the Bay Area for 14 years. We are IT and IS experts with the core competency in database administration and management SATS RDBA Services combine onsite administration and proactive remote database monitoring with secure online access to statistical data on monitored databases. It gives you advance warning of potential problems, and provides real time , web based reporting. All this is accomplished without opening holes in your security scheme. Copyright SATS 2008 Confidential and Proprietary

SATS is a local team of experienced professionals serving various organizations across the Bay Area for 14 years. We are IT and IS experts with the core competency in database administration and management

SATS RDBA Services combine onsite administration and proactive remote database monitoring with secure online access to statistical data on monitored databases. It gives you advance warning of potential problems, and provides real time , web based reporting.

All this is accomplished without opening holes in your security scheme.

Company History We began in 1992 as a small consulting group for developing and implementing database solutions for banking and retail. Since than we have become a leading system integrator providing “turnkey” solutions for a broad range of clients. Some of our Clients : Well Fargo Charles Schwab London Bridge Holding Co Western Farm Credit Bank Bankserv Biomedical Cerus Virologic Napster Mediaplex AtomShockwave SegaSoft PhotoAlley.com Pricerunner Media GE Nuclear Power Network Appliance HRL Laboratories Foundry Networks Ditechnetworks Government San Mateo County Association of Bay Area Governments Santa Clara Valley Transportation Agency San Diego Sheriffs Department Software/Services AristaSoft Fusion Storm SF Gate/ SF Chronicle ZDTV Channel Copyright SATS 2008 Confidential and Proprietary

We began in 1992 as a small consulting group for developing and implementing database solutions for banking and retail.

Since than we have become a leading system integrator providing “turnkey” solutions for a broad range of clients.

Some of our Clients :

Why Managed Service? Tap into unlimited, up to date, practical system expertise. No reinventing of the wheel. Maximization of performance. SATS SLA contracts are tailored to your requirements. Minimization of unplanned and preventable downtime via proactive measures. Save up to 70% when compared to the costs of a full-time DBA. Additional savings due to eliminated needs for costly monitoring software products. Local team of experts available 24X7. Eliminate risks of staff turnover and knowledge lost. Fixed-price programs with predictable budgeting dramatically reduce your administration costs. Copyright SATS 2008 Confidential and Proprietary

Tap into unlimited, up to date, practical system expertise.

No reinventing of the wheel.

Maximization of performance. SATS SLA contracts are tailored to your requirements.

Minimization of unplanned and preventable downtime via proactive measures.

Save up to 70% when compared to the costs of a full-time DBA. Additional savings due to eliminated needs for costly monitoring software products.

Local team of experts available 24X7.

Eliminate risks of staff turnover and knowledge lost.

Fixed-price programs with predictable budgeting dramatically reduce your administration costs.

RDBA Managed Services 3 Line Customer Support Dedicated DBA Team Senior Engineers Senior Expert Teams Copyright SATS 2008 Confidential and Proprietary

Cerberus and DBA Portal Enterprise-wide customizable DB management solution for Microsoft SQL, Oracle, and MySQL environments (Databases and Servers) Analytical function that improves preventive quality of monitoring over time Mobile notification system alerts DBA team to potential problems and suggests solutions Reporting system utilizes historic and current data to assure continuity and assist recourse allocation Secure authorized user access from anywhere anytime Secure one-way communication design permits no holes in your firewalls (Electronic Signature Act compliant) Copyright SATS 2008 Confidential and Proprietary

Enterprise-wide customizable DB management solution for Microsoft SQL, Oracle, and MySQL environments (Databases and Servers)

Analytical function that improves preventive quality of monitoring over time

Mobile notification system alerts DBA team to potential problems and suggests solutions

Reporting system utilizes historic and current data to assure continuity and assist recourse allocation

Secure authorized user access from anywhere anytime

Secure one-way communication design permits no holes in your firewalls (Electronic Signature Act compliant)

DBA Portal Does Not Does not compromise security through a 2-way open connection Does not lose data if the network goes down Does not require in-house resources to maintain and update Does not drain your system resources for processing and storing raw monitoring data Does not add cost for up-grades or technical support Copyright SATS 2008 Confidential and Proprietary

Does not compromise security through a 2-way open connection

Does not lose data if the network goes down

Does not require in-house resources to maintain and update

Does not drain your system resources for processing and storing raw monitoring data

Does not add cost for up-grades or technical support

Cerberus Technology Conceptual RDBA Service demo Monitored DBS Cerberus Central Monitoring DB Monitored Website DBA Portal Web interface Local RDBA Agent Remote RDBA Agent Cerberus Server Database Server Secondary Server SATS Infoloader Application Console DBA Console DBAs SATS RWEB Daemon Monitoring data is loaded into the Central Repository Normal and emergency monitoring data is sent out over SMTP or HTTP Behavioral and performance data is gathered Periodical http logins into special URLs SATS Cerberus Monitored Enterprise RDBA Message file App Log RDBA Message file

Customization and Notification Customizable notification system alerts to potential problems and suggests solutions Powerful yet lightweight customizable monitoring agent - RDBA Customizable thresholds for database, application, and hardware checks Auto-monitoring of custom scripts and application logs Copyright SATS 2008 Confidential and Proprietary

Customizable notification system alerts to potential problems and suggests solutions

Powerful yet lightweight customizable monitoring agent - RDBA

Customizable thresholds for database, application, and hardware checks

Auto-monitoring of custom scripts and application logs

Guaranteed Emergency Response Alert [email_address] DBA on duty 24 x 7 Cerberus Backup DBA duty 24 x 7 Copyright SATS 2008 Confidential and Proprietary

Aligning IT Function with Business Goals On-demand real time and historical reporting assures accountability and continuity Capacity and Loads planning function utilizes historical data and minimizes testing costs Maintenance scheduling function reduces planning time Cost analysis function streamlines cost modeling Copyright SATS 2008 Confidential and Proprietary

On-demand real time and historical reporting assures accountability and continuity

Capacity and Loads planning function utilizes historical data and minimizes testing costs

Maintenance scheduling function reduces planning time

Cost analysis function streamlines cost modeling

Preventive Value Increases Over Time Copyright SATS 2008 Confidential and Proprietary