NELSON PEREZ
10901 Northwest 39th
St. • Sunrise, FL 33351 • perezn2@gmail.com • (954) 882-3807
Innovative and Technically ...
NELSON PEREZ ● perezn2@gmail.com • (954) 882-3807 ● Page 2
• Conducted pre-project assessments identifying all mitigating ...
NELSON PEREZ ● perezn2@gmail.com • (954) 882-3807 ● Page 3
PLATFORMS AND TOOLS
• SOFTWARE: MS WINDOWS, WORD, LOTUS NOTES, ...
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Perez , Nelson 01 26 09

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My updated Resume.

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Perez , Nelson 01 26 09

  1. 1. NELSON PEREZ 10901 Northwest 39th St. • Sunrise, FL 33351 • perezn2@gmail.com • (954) 882-3807 Innovative and Technically Business-Minded Project Manager with progressive experience leading complex enterprise technical and telecommunications solutions to streamline processes to meet business strategies. ENTERPRISE NETWORK INSTALLATIONS ● TECHNICAL PROJECT MANAGEMENT PROFESSIONAL ● QUALITY ASSURANCE ● VENDOR RELATIONSHIP MANAGEMENT ● EMPLOYEE TRAINING & SUPERVISION SUMMARY OF QUALIFICATIONS • Spearheaded complex telecommunications systems for multi-billion dollar conglomerate domestic and international operations developing innovative solutions using network, systems, and application level solutions. • Proven project management skills with extensive experience developing project plans, consulting with SME’s, managing budgets and resources, and leading full life cycle pre and post implementations. • Expert in staff training, development, and performance management to meet operating and financial goals with extensive experience in workforce diversity, union relationships, team building, and group leadership. • Extensive vendor relationship management and negotiations, facilitating a “partner” relationship generating better vendor performance and overall company performance. • Solutions-oriented IT professional excelling at managing projects, collaborating with project teams, interfacing with business units, and deploying technology to build successful solutions. • Bilingual in Spanish and English. • Former Treasurer and Member, Omega Fi Sigma, and Member, Hispanic Alliance for Career Enhancement, HACE. PROGRAM MANAGEMENT & OPERATIONS EXPERIENCE ECHOSTAR SATELITE COMMUNICATION, Fort Lauderdale, FL August 2008 - Present FIELD SERVICE MANAGER/PROJECT MANAGER Direct the full installation life cycle for satellite systems accountable for hiring and managing 6 install teams and 12 per fleet, coordinating all logistics, and trouble shooting new accounts. • Built good working relationships with subcontractors and dispatch ensuring the highest level of customer service and compliance with all company policies and procedures. • Conduct random on-site inspections to evaluate installation team’s performance providing great indicators for coaching and training, as well as monitor line of site, and grounding issues. • Accountable for upgrading present and future staffing through recruitment, training, and individual performance evaluations. VERIZON, NEW YORK, NY March 1990 – December 2006 MANAGER, Network Operations Installation & Project Management 2004 – 2006 Directed the install of central office transport and switch equipment accountable for over $1M in equipment inventory managing 24 Mechanical System & Mechanical Equipment Technicians and Project Craft personnel. • Spearheaded project lifecycle from initial engineering specification layouts through installation for toll, switch, frame, and power equipment including Tellabs, Lucent, Nortel, Fujitsu, and Litespan 2000. • Extensive collaboration with the network engineers reviewing engineering specifications and layouts resolving cabling, amphinol heads and wiring issues. • Identified overall project cost reduction through adding Material System Technicians versus Material Equipment Technicians to each project generating more cross-functional teams prior to quality assurance reviews. • Develop and implement strategic plans for the consolidation of project timelines and meeting of commitments.
  2. 2. NELSON PEREZ ● perezn2@gmail.com • (954) 882-3807 ● Page 2 • Conducted pre-project assessments identifying all mitigating factors including distance, flooring, equipment and iron work acquiring identification of pricing and costs to generate a realistic and workable budget. • Performed evaluation and troubleshooting of connection issues including wiring, cable, amphinol heads, and connectors on a daily/weekly basis. NETWORK VENDOR & INSTALLATION MANAGER, Central Office 2000 – 2004 Responsible for all vendor installations for 5 buildings as well as managing and implementing all internal telecommunications solutions for 7 locations managing $1M of equipment with project and fiscal accountability. • Structured vendor partnerships aligning internal engineering staff, operations staff and vendors evaluating layout drawings and ensuring proper installation of transport installation equipment. • Conducted equipment configurations in line with engineering recommendations ensuring space for all network elements and implementing the telecommunications solutions. • Evaluated each project from technical specifications and installation requirements through identifying the appropriate Lead Technician and supporting Equipment Technicians with specialized skills for success completion. • Spearheaded all equipment research and procurement negotiating with various vendors to obtain the highest quality materials within budgetary guidelines. TEAM LEADER, Residential Multilingual Billing & Collections/sales 1994 – 2000 Led the billing and collections teams in daily operations including employee supervision, training, escalated customer calls, and reporting, as well as troubleshooting the database for all internal errors. • Redesigned a compensation/incentive plan including contest-based metrics with prizes and trips increasing quotas to challenging but attainable goals. • Improved efficiency and productivity by developing and implementing training on selling techniques and diplomatic approaches ensuring negotiation of payments and reducing delinquencies. ASSOCIATE, BILLING, Collection & Sales, Residential & Business Accounts 1990 – 1994 ADDITIONAL EXPERIENCE DIAMOND 11 PROFESSIONAL BASEBALL TRAINER, Fort Lauderdale, FL August 2007 – August 2008 PHYSICAL TRAINER & OPERATIONS MANAGER Directed the daily operations accountable for verification of medical releases, processing payments, ordering equipment and ensuring delivery, negotiating member contracts, and cardio weight training. CVS PHARMACY, FORT LAUDERDALE, FL November 2007 – February 2008 ASSISTANT MANAGER (Contract position) Direct business and financial operations including client relations, training, scheduling, visual merchandising, sales, marketing, inventory control, loss prevention and reporting managing employees. • Lead design of creative displays and maintenance of weekly prices generating significant sales increases while maintaining costs. EDUCATION AND TRAINING BS, BUSINESS ADMINISTRATION PACE UNIVERSITY New York, NY CERTIFICATION • Project management Professional The Academy of South Florida • Management Leadership Certification, EchoStar Academy. • Quality Assurance, Corporate Compliance Records Management, Industrial Safety-Hazard Communication Security Awareness, Management Code of Conduct, Professional Placement Network Program. • (Student) ISSA Certified, International Sports Science Association.
  3. 3. NELSON PEREZ ● perezn2@gmail.com • (954) 882-3807 ● Page 3 PLATFORMS AND TOOLS • SOFTWARE: MS WINDOWS, WORD, LOTUS NOTES, INTERNET, PEOPLESOFT, AND OUTLOOK. • TELECOM: DSX-3 (DIGITAL SIGNAL LEVEL 3 CROSS CONNECT), DSC-1 (DIGITAL SIGNAL LEVEL 1 CROSS CONNECT), LGX (LIGHT GUIDE CROSS CONNECT), NORTEL, INSTALLATION OF IRON WORK FOR POWER CABLE, FIBER, HOUSE CABLE, CROSS-CONNECT COAX CABLE, LUCENT, CISCO, FLASH WAVE, LIGHTSPAN, FUJITSU. ENGINEERING FORCE ADMINISTRATION AND TRACKING SYSTEM

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