SIP Trunking Case Study: Medtronic (Part 1)

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  • 1. Part 5 – SIP Trunking Implementation Jim Allen Global Unified Communications Architect [email_address]
  • 2. Agenda
    • Company Overview
    • Current SIP Implementation
    • Key Drivers for Change
    • Lessons Learned
    • Q&A
  • 3. Medtronic Overview
    • $15B Medical Device Manufacturer
    • 38,000 Employees Worldwide
    • 280 Locations Globally
    • Primary WAN Infrastructure Verizon MPLS
  • 4. Current SIP Implementation
    • Minnesota
      • 8,000 Cisco IPT Users
      • First 100 Outbound Concurrent Calls via SIP Trunk
      • Over 100 Overflows to Traditional PRIs (Loc & LD)
      • 200 DIDs Ported to SIP for Inbound
      • Dedicated SIP Trunk Terminates on Acme Packet SBC
    • US Deployment
      • 65 of 101 Sites Migrated to SIP - 100%
      • Shared SIP Trunk Terminates on Acme Packet SBC
  • 5. IPT & SIP Components Supporting Deployment
  • 6. Media & Signaling Path - Twin Cities
  • 7. Media & Signaling Path – Remote Sites
  • 8. Key Drivers for Change
    • Contract Renewal Feb 09.
      • Verizon Selected Based on Blended Cost Save
      • Substantial Reduction on Blended LD Costs
    • SIP ROI for Sites Below 100 Users
      • Up to 70% Overall Save (Elimination of Local Loop)
    • SIP ROI Justified IPT Migration for Remote Sites
      • Provides Additional 20% Save on LD and Audio Conferencing (On Net)
    • Establishes Strategic Position for Future Changes