RF Global Presentation Low Cost RF Repairs for most Industries Semiconductor Printing Plasma Related Industries 5 Medical RF Sealers

RF Global Presentation

Low Cost RF Repairs for most Industries

Semiconductor

Printing

Plasma Related Industries

5 Medical RF Sealers

The Company was established in Sept 2004 To supply low cost RF repairs for the Semiconductor and Plasma related industries. Ian Stuart Managing Director Staff 8 Engineers 2 Accounts 1 Stores Facility 1 4500 Sqft Workshop Facility 2 1000 Sqft Storage Area Training Room 3 Training rooms Customer Support

The Company was established in Sept 2004 To supply low cost RF repairs

for the Semiconductor and Plasma related industries.

Ian Stuart Managing Director

Staff 8 Engineers 2 Accounts 1 Stores

Facility 1 4500 Sqft Workshop

Facility 2 1000 Sqft Storage Area

Training Room 3 Training rooms

The company was set up on what a Equipment Engineer would have liked to have been offered by a RF repair company and not the other way around Low cost RF repairs, no mark up on parts, low labour costs, no burn in charges, no evaluation costs, highly skilled staff. Fast turnaround repair times typically 2-3 days, shipping FedEx 2 days Free Estimates No fault found then no charge No burn in test charges even if there was no fault found with the RF Unit sent to us for repair No fixed repair prices ( small fault then a small charge ) Max estimates only. We quote on actual repair cost when free evaluation is complete, if you disagree we send the unit back no charge 24 hr secure on-line tracking system for all customers free of charge. Microsoft Sharepoint Site.Works with Microsoft Office On-line and website based RMA request forms 24 /7 Customer Support

The company was set up on what a Equipment Engineer would have liked to have been offered by a RF repair company and not the other way around

Low cost RF repairs, no mark up on parts, low labour costs, no burn in charges, no evaluation costs, highly skilled staff.

Fast turnaround repair times typically 2-3 days, shipping FedEx 2 days

Free Estimates

No fault found then no charge

No burn in test charges even if there was no fault found with the RF Unit sent to us for repair

No fixed repair prices ( small fault then a small charge )

Max estimates only. We quote on actual repair cost when free evaluation is complete, if you disagree we send the unit back no charge

24 hr secure on-line tracking system for all customers free of charge. Microsoft Sharepoint Site.Works with Microsoft Office

On-line and website based RMA request forms 24 /7

Sharepoint Web Site Free to Every Customer

Sharepoint Web Site Budget Control Sheet

6 month warranty on all repaired units and 6 months on all sale's except for a nearly new unit which would be 12 months World wide shipping ,repairs have no customs charges to be paid by customer as unit is returning to country of manufacture We have a engineering approach to our repairs. We are innovative in that we enhance the repair by upgrading parts for a longer life Fault reports must be sent with every repair for faster returns. And it is a good tool for records of what system the RF unit came from Packaging . We only use secure packing methods for shipping. crates and foam lined boxes. Customer Support

6 month warranty on all repaired units and 6 months on all sale's except for a nearly new unit which would be 12 months

World wide shipping ,repairs have no customs charges to be paid by customer as unit is returning to country of manufacture

We have a engineering approach to our repairs. We are innovative in that we enhance the repair by upgrading parts for a longer life

Fault reports must be sent with every repair for faster returns. And it is a good tool for records of what system the RF unit came from

Packaging . We only use secure packing methods for shipping.

crates and foam lined boxes.

To eliminate the concerns of expensive shipping world wide we at RF Global Solutions have pre arranged agreements with several shipping companies to reduce costs. This coupled with our low service charge gives a very competitive price to the customer. Fast turn around times, typically 2 to 3 days from receiving the unit to return. No Customs charges to pay, as your unit is being returned to its Country of Origin. World based RF Global Contacts in plus we have a 24 hour UK help line if needed. Free Estimates, no evaluation charges, no fixed high prices We only charge for what we have repaired. We are looking at the possibility of opening up a small repair facility in the USA Customer Support

To eliminate the concerns of expensive shipping world wide we at RF Global Solutions have pre arranged agreements with several shipping companies to reduce costs. This coupled with our low service charge gives a very competitive price to the customer.

Fast turn around times, typically 2 to 3 days from receiving the unit to return.

No Customs charges to pay, as your unit is being returned to its Country of Origin.

World based RF Global Contacts in plus we have a 24 hour UK help line if needed.

Free Estimates, no evaluation charges, no fixed high prices

We only charge for what we have repaired.

We are looking at the possibility of opening up a small repair facility in the USA

We offer a Free test of your repaired equipment, most other repair houses will charge for a burn in test. Our on-line Secure 24 hour tracking system is free, this includes, service reports, invoices, RMA books and your secure site is yours to use for free. We keep a large stock of RF components here in Scotland to speed up repair turn around times. We also have companies world wide stocking many more components on 24 hour call off only for RF Global Solutions. All of our Degree qualified Engineers have been employed in the Semiconductor Industry in FAB's, so they have a good understanding of the issues facing engineers on site. Customer Support

We offer a Free test of your repaired equipment, most other repair houses will charge for a burn in test. Our on-line Secure 24 hour tracking system is free, this includes, service reports, invoices, RMA books and your secure site is yours to use for free. We keep a large stock of RF components here in Scotland to speed up repair turn around times. We also have companies world wide stocking many more components on 24 hour call off only for RF Global Solutions. All of our Degree qualified Engineers have been employed in the Semiconductor Industry in FAB's, so they have a good understanding of the issues facing engineers on site.

A full service report is added to your repair and uploaded to your own share-point site. The service report consists of graphs, smith charts, traces, and detailed service reports, which is in laypersons language and can easily be understood. We at RF Global Solutions offer a flexible friendly service, and we strive to upkeep the standards known throughout the world for our Scottish Engineering Excellence. We have already supplied these services to a satisfied market in the Far East, throughout Europe and into the United States. We intend to expand our customer base in the USA by offering the flexible, low cost and professional service we founded the company on. Customer Support

A full service report is added to your repair and uploaded to your own share-point site. The service report consists of graphs, smith charts, traces, and detailed service reports, which is in laypersons language and can easily be understood. We at RF Global Solutions offer a flexible friendly service, and we strive to upkeep the standards known throughout the world for our Scottish Engineering Excellence. We have already supplied these services to a satisfied market in the Far East, throughout Europe and into the United States. We intend to expand our customer base in the USA by offering the flexible, low cost and professional service we founded the company on.

Customer Support Engineering approach We at RF Global Solutions offer an engineering approach to the repairs and services we supply. We use intelligent procedures to identify and correct faults and ensure they will not reoccur. We redesign and upgrade where needed, as long as the customer approves. This has proven to be a large advantage in lowering customer down time. Upgraded devices for a longer life.

Customer Support We at RF Global Solutions offer much more than repairs to RF equipment, We offer RF training from Technician to Engineer level, both on site or at our facility in Scotland. We are more cost effective than any of our competitors. We have experienced staff who can design control and interface test equipment for diagnostic purposes. We have a research and development team working on several projects which will produce the RF Global Solutions Auto Matching Network and multipurpose RF Generator products in the Autumn 2007. We have a large stock of refurbished RF, Microwave and DC units available for sale, with a six month warranty. System down, if we have a unit available its yours to get you back up in production until your unit is repaired

We offer RF training from Technician to Engineer level, both on site or at our facility in Scotland. We are more cost effective than any of our competitors.

We have experienced staff who can design control and interface test equipment for diagnostic purposes.

We have a research and development team working on several projects which will produce the RF Global Solutions Auto Matching Network and multipurpose RF Generator products in the Autumn 2007.

We have a large stock of refurbished RF, Microwave and DC units available for sale, with a six month warranty.

System down, if we have a unit available its yours to get you back up in production until your unit is repaired

Customer Support Summary 1 Low cost repairs 2 Fast turnaround times 3 Complete on line tracking system for all departments 4 Reduced RF Costs by engineering out existing known faults 5 Customer support the way we want it to be 6 Friendly and honest service from all staff 7 All we ask is you give us the opportunity to demonstrate this