Bharti Enterprises and American Express have mandated their recruitment agencies to have 25 % and 33% women candidates at the interview stage.
Infosys BPO employs 112 people who suffer from different forms of disability and it wants to take the proportion up to 3-4% in the next couple of years.
A team of 24 people at Infosys BPO were taught sign language to help them communicate with the hearing and speech impaired.
But is this all what “Managing diversity” calls for?
Let’s Find out……
And memorize it
Is it a magic??? Did I really read your mind????
Want to see how ???
These were the original cards…
Don’t just hear what the person, while interacting, wants to say but LISTEN and UNDERSTAND his point of view..
None of the cards were dealt on the second hand…..
We need to diversify our horizons…
Diversity is not just in age, gender, race… it ACTUALLY lies in your thinking, your thought process
Time to ask yourself…
Why most of us do not think about going out of the boundaries?
We had to draw the lines outside the boundaries. This is what is required of us when we interact with others as every thinks differently (outside of our boundaries or "box").
Why is it so hard to others' point of views?
We often so busy thinking about our point of view, that we fail to see others' point of views.
This is an example of how we sometimes see things that are not really there.
And that’s how we tend to conclude the wrong first impression of someone by looking at the physical attributes.
What Do We Mean By Managing Diversity?
A management system which incorporates the differences found in a multicultural workforce in a manner which results in the highest level of productivity for both the organization and the individual.
What is EEO?
Equal Employment Opportunities (EEO) means eliminating barriers to ensure that all employees are considered for the employment of their choice and have the chance to perform to their maximum potential. EEO practices include:
fairness at work,
hiring based on merit and
promotion based on talent.
It concerns all aspects of employment including recruitment, pay and other rewards, career development and work conditions
Workforce Diversity: Gender
Women in the Work Place
Women’s earnings are less than two-thirds of the earnings of men.
Women hold only 12% of corporate officer positions
Treating people differently because of their age
Performance does not decline with age
Older employees show better judgment, and are less likely to quit, show up late, or be absent
Age discrimination is more pervasive than managers
Workforce Diversity: Religion
India: multi cultural country.
Accommodation for Religious Beliefs
Providing flexible time off for holy days
Posting holy days for different religions on the company calendar
Workforce Diversity: Capabilities and Disabilities
Providing reasonable accommodations for individuals with disabilities
Promoting a nondiscriminatory workplace environment
Educating the organization about disabilities and
Workplace diversity refers to the variety of differences between people in an organization.
That sounds simple, but diversity encompasses race, gender, ethnic group, age, personality, cognitive style, tenure, organizational function, education, background and more
Benefits of Workplace Diversity
Broader service range –competitive advantage
Variety of viewpoints
Better distribution of economic opportunity
More effective execution
Challenges of Diversity in the Workplace
Increased Cost of Training
Increase in conflicts
Increase in labour turnover and absenteeism.
Resistance to change
DIVERSITY MANAGEMENT PRACTICS AT IBM
Recruiting people with disabilities.
Work life Balance
Women in workforce.
Demonstrate the Following Behaviors
Learn the professional aspirations of all team members and support their efforts to achieve them.
Create opportunities for highly talented employees to be exposed to leaders who may not otherwise interact with them.
Create cross-functional teams
Demonstrate the Following Behaviors cont..
Volunteer for community projects that teach tolerance, both directly and indirectly
Demonstrate the Following Behaviors cont..
Communicate and support intolerance of inappropriate and disrespectful behavior
Evaluate performance objectively
Consider individual needs when
enforcing company policies
Actions that Make a Difference
Talk privately with each of your employees
Ask your staff about their preferences
Take your staff to lunch
According to a recent survey conducted by the Families and Work Institute, 52 percent of Indians prefer to work with people like themselves while only 34 percent would rather be with colleagues who are ethnically or culturally different.
A diverse workforce is a reflection of a changing world and marketplace. Diverse work teams bring high value to organizations. Respecting individual differences will benefit the workplace by creating a competitive edge and increasing work productivity. Diversity management benefits associates by creating a fair and safe environment where everyone has access to opportunities and challenges. Management tools in a diverse workforce should be used to educate everyone about diversity and its issues, including laws and regulations. Most workplaces are made up of diverse cultures, so organizations need to learn how to adapt to be successful practices.