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  1. 1. Harpers UK:Engineering Solutions<br />Come inside and join a bright new future with Harpers UK<br />Harpers UK:Engineering Solutions<br />A1 Elmbridge Court <br />Gloucester GL3 1JZ<br />01452 331260<br />For all your Motor Vehicle Inspection Solutions and Diminution needs call us now.....<br />
  2. 2. Harpers UK<br />Engineering Solutions<br />Celebrating 60 years of business<br />Find out our success<br />Come and join us<br />Learn how we keep our customers on<br />the fast track<br />
  3. 3. Always looking to the future<br /><ul><li>After 60 years of business we know its key that we deliver our promises to you as our customer.
  4. 4. Which means that we are constantly evolving with the ever changing market place, so your business is always at the forefront of its field, when working in partnership with Harpers UK.</li></li></ul><li>Customer Service<br />We understand as a business that Excellent customer service is paramount .<br />Which is why we invest in constant training and coaching of our team of advisors, which means that, when we represent you, your customer receives the best level of polite, efficient, informative customer service.<br />Harpers UK<br />
  5. 5. Harpers UK<br />Experts in Dimunition<br />What do you require? We configure our reports to fit your criteria.<br />We can either provide a post repair report or work to a desktop format according to your needs.<br />Our comprehensive reports are of an expert and high standard. This means your client gets the best possible service.<br />
  6. 6. Qualified Engineers providing National coverage to your business<br />All our engineers have served mechanical or body-shop apprenticeships with a bias towards bodywork, have estimating experience, achieved a supervisory or managerial position within the motor industry<br />Harpers UK<br />Employing our own team of engineers, means that we can provide you with a National service<br />
  7. 7. Instant reaction times with the latest technology<br />With our equipment we can remotely upload your report from the vehicles location. This means that <br />Your business will have its own access to our system, this means as soon as engineer in the field has seen the vehicle you will have instant access to your report.<br />All our engineers vehicles can be located at any time. Which means that we can react instantly to your inspection requests.<br />
  8. 8. Harpers UK:Engineering Solutions<br />Looking Forward<br />As of today 2009<br />This year (2009) we have added Southern Scotland and are looking to extend coverage to the rest of the UK<br />Boxed Area is currently covered by Harpers own Engineers<br />
  9. 9. Harpers UK<br /><ul><li>This is an Introduction to our web based data service, which as a customer you will have full access to.
  10. 10. Our Website is an exact copy of the file’s used by our teams. This can be viewed and used by your own team of people, keeping you up to date at all times.
  11. 11. This presentation will demonstrate how to use this system, along with it’s features and benefits.</li></li></ul><li>To log in the the Harpers system, first type in the address line of your internet explorer page, type http://am.harpersuk.com<br />
  12. 12. This is the first screen you will be presented with after login, this is know as your front board.<br />Messages for your use will display here<br />To locate your vehicle date, select CarReg here and type your vehicle registration here then left click on go<br />You can send messages to our team here<br />
  13. 13. This is your data file<br />Date of instruction and vehicle location<br />Customer Details<br />Vehicle Details<br />Inspection ArrangementDetails<br />Click here to view your report<br />
  14. 14. This is the same data file (continued)<br />Hpi details<br />To view all photos click here<br />Your photos and reports can be viewed either indvidually or in groups<br />Glasses details if required display here<br />In this section you can view all our file notes keeping you up to date with your file.<br />
  15. 15. Harpers UK<br />The next section of this presentation relates to your on line report.<br />The report in this presentation is an actual view of it in its Web page format, reports can also be viewed and saved as a PDF.<br />Our system has a built in intelligence which will send notification advising that your report has been uploaded, this instruction also includes a link to your report.<br />The final section of the report shows all images related to your case, these can also be saved on an individual basis, via our website.<br />
  16. 16. The next 4 slides picture the report for this file, viewed as a web page, reports can also be viewed in PDF format<br />
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  20. 20. Harpers UK<br />This concludes our presentation.<br />Thank you. Please contact HarpersUK for an appointment with Sallyanne <br />Sallyanne Rogers (Sales & Marketing) HarpersUK<br />07827 857725 / 01452 331260 Sally.Rogers@Harpersuk.com<br />