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HarpersUK HarpersUK Presentation Transcript

  • Harpers UK:Engineering Solutions
    Come inside and join a bright new future with Harpers UK
    Harpers UK:Engineering Solutions
    A1 Elmbridge Court
    Gloucester GL3 1JZ
    01452 331260
    For all your Motor Vehicle Inspection Solutions and Diminution needs call us now.....
  • Harpers UK
    Engineering Solutions
    Celebrating 60 years of business
    Find out our success
    Come and join us
    Learn how we keep our customers on
    the fast track
  • Always looking to the future
    • After 60 years of business we know its key that we deliver our promises to you as our customer.
    • Which means that we are constantly evolving with the ever changing market place, so your business is always at the forefront of its field, when working in partnership with Harpers UK.
  • Customer Service
    We understand as a business that Excellent customer service is paramount .
    Which is why we invest in constant training and coaching of our team of advisors, which means that, when we represent you, your customer receives the best level of polite, efficient, informative customer service.
    Harpers UK
  • Harpers UK
    Experts in Dimunition
    What do you require? We configure our reports to fit your criteria.
    We can either provide a post repair report or work to a desktop format according to your needs.
    Our comprehensive reports are of an expert and high standard. This means your client gets the best possible service.
  • Qualified Engineers providing National coverage to your business
    All our engineers have served mechanical or body-shop apprenticeships with a bias towards bodywork, have estimating experience, achieved a supervisory or managerial position within the motor industry
    Harpers UK
    Employing our own team of engineers, means that we can provide you with a National service
  • Instant reaction times with the latest technology
    With our equipment we can remotely upload your report from the vehicles location. This means that
    Your business will have its own access to our system, this means as soon as engineer in the field has seen the vehicle you will have instant access to your report.
    All our engineers vehicles can be located at any time. Which means that we can react instantly to your inspection requests.
  • Harpers UK:Engineering Solutions
    Looking Forward
    As of today 2009
    This year (2009) we have added Southern Scotland and are looking to extend coverage to the rest of the UK
    Boxed Area is currently covered by Harpers own Engineers
  • Harpers UK
    • This is an Introduction to our web based data service, which as a customer you will have full access to.
    • Our Website is an exact copy of the file’s used by our teams. This can be viewed and used by your own team of people, keeping you up to date at all times.
    • This presentation will demonstrate how to use this system, along with it’s features and benefits.
  • To log in the the Harpers system, first type in the address line of your internet explorer page, type http://am.harpersuk.com
  • This is the first screen you will be presented with after login, this is know as your front board.
    Messages for your use will display here
    To locate your vehicle date, select CarReg here and type your vehicle registration here then left click on go
    You can send messages to our team here
  • This is your data file
    Date of instruction and vehicle location
    Customer Details
    Vehicle Details
    Inspection ArrangementDetails
    Click here to view your report
  • This is the same data file (continued)
    Hpi details
    To view all photos click here
    Your photos and reports can be viewed either indvidually or in groups
    Glasses details if required display here
    In this section you can view all our file notes keeping you up to date with your file.
  • Harpers UK
    The next section of this presentation relates to your on line report.
    The report in this presentation is an actual view of it in its Web page format, reports can also be viewed and saved as a PDF.
    Our system has a built in intelligence which will send notification advising that your report has been uploaded, this instruction also includes a link to your report.
    The final section of the report shows all images related to your case, these can also be saved on an individual basis, via our website.
  • The next 4 slides picture the report for this file, viewed as a web page, reports can also be viewed in PDF format
  • Harpers UK
    This concludes our presentation.
    Thank you. Please contact HarpersUK for an appointment with Sallyanne
    Sallyanne Rogers (Sales & Marketing) HarpersUK
    07827 857725 / 01452 331260 Sally.Rogers@Harpersuk.com