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    1. W W W. M IKEW ITTENSTEIN.COM Are You Delivering A Great Customer Experience? MIKE WITTENSTEIN Mike Wittenstein Speaks To and Consults with Organizations that Want to Create Memorable, Profitable Customer Experiences. MIKE’S CLIENTS SPEAK At Mike Wittenstein’s keynotes, workshops, and consultations, you’ll learn proven strategies to: “When Mike Wittenstein speaks, people listen. Mike is so passionate about customer experience as a way Increase Business to transform businesses. He speaks from the heart and from his frontline experience guiding clients through this process. That’s why my ExecuNet Build Customer Loyalty audiences always connect with him — and why I keep inviting him back.” Improve Employee - J. Patrick Haly, ExecuNet Morale and Productivity “My responsibility is to feature speakers who engage Through engaging keynotes, interactive workshops and us, make us think and offer best practices so our inspired consulting, Mike Wittenstein helps clients and members feel like the meeting was a good audiences create memorable, profitable customer investment of their time. Mike Wittenstein does that. experiences. His presentation is a prime example of a good customer experience.” For more than two decades, Mike has led change and - Joe Noonan, Business Marketing Association innovation initiatives for hundreds of hospitality, retail and service firms. Fluent in four languages, he skillfully “Mike’s business strategy and positioning ideas have added millions to the value of our various translates an organization’s intent into words everyone companies. He is able to generate more ideas per can understand and get behind. Mike’s keen minute than anyone I have ever met. One of his best observational skills and articulate feedback give clients skills is the ability to look at a business or product and the equivalent of a front-row seat at their own in real time bend/stretch/rotate/x-ray/twist/reinvent its core value proposition and positioning to give us company’s experience. a wide range of strategic options -- a number of which are typically better and ultimately more Mike earned his MBA from the Thunderbird School of profitable than the current product or business Global Management. As an e-Visionary at IBM, he model.” identified early branding and marketing trends and - Michael Price, General Partner, CEO Ventures developed methodologies to prepare IBM to do business in new markets. Mike was the cofounder and Want to Learn More About Delivering CEO of Galileo, a technology communications Great Customer Experiences? Call companies nationally recognized for innovation and Mike to discuss your needs and his creativity. His strategy studio is Storyminers where programs and consulting. companies find and become their story. Info and Bookings (866) 770-9830 | Mobile (404) 229-5809 | Mike@MikeWittenstein.com

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