Embrace and Extend <ul><li>Making Open Technologies Displace Incumbents in the Enterprise </li></ul><ul><li>Kevin Henrikso...
<ul><li>What is OPEN? </li></ul><ul><li>Why the Enterprise? </li></ul><ul><li>Case Study: Zimbra’s road to the enterprise ...
What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data ...
Open Source Software <ul><li>Zimbra leverages over 80 OSS projects. </li></ul><ul><li>CyberNeko HTML Parser, Xerces, Tomca...
What did we write? <ul><li>Integrated installer </li></ul><ul><li>Integrated configuration </li></ul><ul><li>Migration too...
What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data ...
No Platform left behind
Support Open and Closed Standards Clients Outlook 2003, 2007 Apple Desktop zSync Blackberry J2ME XHTML IMAP, POP, iCal, RS...
What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data ...
REST
Don’t trap user’s data
The long road <ul><li>Where do you start? </li></ul><ul><li>Start SMALL </li></ul><ul><li>Find a niche that gets you IN </...
Start SMALL, Pick a niche <ul><li>We picked Mail and Address Book </li></ul><ul><li>No Calendar in our 1.0 release </li></...
Example ISPs & Portals (Sprint LEC)
Make it easy to start <ul><li>Migration tools included from the beginning </li></ul><ul><ul><li>Exchange, Outlook, Groupwi...
Example .EDU Customers
<ul><li>And finally…. </li></ul>
Business Model: Merchandizing!
Recipe for Commercial OSS Success <ul><li>Business model challenges incumbents </li></ul><ul><ul><li>Catch 22 for OSS of m...
Example Business Customers  Sinclair Broadcasting
Demo Yahoo! Zimbra Desktop
Thank You!  Questions? More Information: www.zimbra.com/desktop www.zimbra.com/blog www.zimbra.com/forums
<ul><li>BACKUPS </li></ul>
Yahoo! Zimbra Desktop and Set Up
Yahoo! Zimbra Desktop Calendar
Yahoo! Zimbra Desktop Document
Yahoo! Zimbra Desktop Zimlet
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OSCON 2008: Embrace and Extend: Making Open Technologies Displace Incumbents in the Enterprise

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OSCON 2008 - Speaker Kevin Henrikson.

Embrace and Extend: Making Open Technologies Displace Incumbents in the Enterprise
Open source and web technologies promise to dispatch older proprietary peers with the power of community and innovation that deliver superior features plus better economics. However, having the most innovative product won’t help if your application doesn’t also embrace incumbents and offer better overall performance too. In this session, Zimbra shares its experience, tips, tricks incorporating the mainstream (BlackBerry, iPhone 2, AD, Exchange) with new web technologies (REST, XMPP, MySQL, J2ME, AJAX and more) to gradually reshape the enterprise.

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  • OSCON 2008: Embrace and Extend: Making Open Technologies Displace Incumbents in the Enterprise

    1. Embrace and Extend <ul><li>Making Open Technologies Displace Incumbents in the Enterprise </li></ul><ul><li>Kevin Henrikson [email_address] </li></ul>
    2. <ul><li>What is OPEN? </li></ul><ul><li>Why the Enterprise? </li></ul><ul><li>Case Study: Zimbra’s road to the enterprise </li></ul><ul><li>DEMO: Yahoo! Zimbra Desktop </li></ul>
    3. What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data Formats </li></ul>
    4. Open Source Software <ul><li>Zimbra leverages over 80 OSS projects. </li></ul><ul><li>CyberNeko HTML Parser, Xerces, Tomcat, SpamAssassin, mina, lucene, log4j, joda, jml, Jetty, James jSieve, Jakarta Taglibs, Jakarta ORO, Jakarta Commons Libraries, cindy, Apache HTTPD, Apache Derby </li></ul><ul><li>Yahoo User Interface Library, tcmalloc, SoundManager2, pcre, libvent, JavaScript MD5, zlib, TinyLine GZIPInputStream, RSA MD4, OpenSSL, nginx, net-snmp, memcached, kxml2, jzlib, joscar, jaxen, iCal4j, Heimdal, gifencoder, Ganymed SSH-2 for Java, dom4j, cyrus-sasl </li></ul><ul><li>Swatch, rrdtool, perdition, MySQL Connector/j, MySQL, mrtg, Dspam, ClamAV, amavisd-new, Postfix </li></ul><ul><li>OpenLDAP,php, SleepyCat, JavaMail, Rhino, libical, AND MORE! </li></ul>
    5. What did we write? <ul><li>Integrated installer </li></ul><ul><li>Integrated configuration </li></ul><ul><li>Migration tools </li></ul><ul><li>Core Mail Server </li></ul><ul><ul><li>Fully indexed and searchable </li></ul></ul><ul><ul><li>All actions available via web services </li></ul></ul><ul><ul><li>Support for standard protocols </li></ul></ul><ul><li>Modern Web 2.0 Clients </li></ul><ul><ul><li>AJAX, HTML, XHTML </li></ul></ul><ul><ul><li>Autocomplete, Drag N Drop, Keyboard nav </li></ul></ul><ul><ul><li>Connectors to popular clients (Olk, BB, Mac, Mobile, etc) </li></ul></ul>
    6. What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data Formats </li></ul>
    7. No Platform left behind
    8. Support Open and Closed Standards Clients Outlook 2003, 2007 Apple Desktop zSync Blackberry J2ME XHTML IMAP, POP, iCal, RSS/Atom, CalDAV zSync zSync iSync iSync MAPI Advanced (Ajax) Client Standard (HTML) Client zSync iPhone 3G Windows Mobile Zimbra Sync Zimbra Server iPhone Blackberry Symbian
    9. What is Open Technologies? <ul><li>Open Source Software </li></ul><ul><li>Open APIs/Protocols </li></ul><ul><li>Open Data Formats </li></ul>
    10. REST
    11. Don’t trap user’s data
    12. The long road <ul><li>Where do you start? </li></ul><ul><li>Start SMALL </li></ul><ul><li>Find a niche that gets you IN </li></ul><ul><li>Make is EASY to switch </li></ul><ul><li>Find ways to avoid corp IT </li></ul><ul><li>Let the users decide </li></ul>
    13. Start SMALL, Pick a niche <ul><li>We picked Mail and Address Book </li></ul><ul><li>No Calendar in our 1.0 release </li></ul><ul><li>Do something that nobody else has </li></ul><ul><ul><li>Search/Indexing, Web Services, AJAX client </li></ul></ul><ul><li>Listen to your early adopters </li></ul><ul><ul><li>Let users drive your roadmap </li></ul></ul><ul><li>Don’t worry about selling (for now) </li></ul>
    14. Example ISPs & Portals (Sprint LEC)
    15. Make it easy to start <ul><li>Migration tools included from the beginning </li></ul><ul><ul><li>Exchange, Outlook, Groupwise, IMAP, Domino </li></ul></ul><ul><li>Ability to run Zimbra and your current system </li></ul><ul><ul><li>Split email domain over two systems </li></ul></ul><ul><li>Ability to move users one-by-one </li></ul><ul><ul><li>Starts in small dept or with just a couple users </li></ul></ul><ul><li>Blackberry Redirector approach </li></ul><ul><ul><li>Large IT depts may slow enterprise wide adoption </li></ul></ul><ul><li>Supporting user’s existing clients helps ease transition </li></ul>
    16. Example .EDU Customers
    17. <ul><li>And finally…. </li></ul>
    18. Business Model: Merchandizing!
    19. Recipe for Commercial OSS Success <ul><li>Business model challenges incumbents </li></ul><ul><ul><li>Catch 22 for OSS of mature software </li></ul></ul><ul><li>OSS is also about </li></ul><ul><ul><li>Community </li></ul></ul><ul><ul><li>Transparency </li></ul></ul><ul><ul><li>Customer empowerment </li></ul></ul><ul><li>Compatibility </li></ul><ul><ul><li>With open source and proprietary infrastructure </li></ul></ul><ul><li>Innovation first! </li></ul><ul><ul><li>Price advantage alone insufficient </li></ul></ul><ul><ul><li>Lead, don’t follow </li></ul></ul><ul><ul><li>OSS is the “means”, not the “end” </li></ul></ul>
    20. Example Business Customers Sinclair Broadcasting
    21. Demo Yahoo! Zimbra Desktop
    22. Thank You! Questions? More Information: www.zimbra.com/desktop www.zimbra.com/blog www.zimbra.com/forums
    23. <ul><li>BACKUPS </li></ul>
    24. Yahoo! Zimbra Desktop and Set Up
    25. Yahoo! Zimbra Desktop Calendar
    26. Yahoo! Zimbra Desktop Document
    27. Yahoo! Zimbra Desktop Zimlet

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