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Fltg & Otctbg 2008 Company Profile Small File


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  • 1. Welcome Paul H. Griswold, President & CEO
  • 2. Our Family of Companies Celebrating 100 years of Service
  • 3. Our Long History of Telephone Service Continues into the Future We are Celebrating our 100th Year of Service!! Griswold Family purchased Phelps Mutual Telephone company (est. 1906) in 1920. We changed the name to Ontario Telephone Company, Inc. Griswold Family purchased Trumansburg Telephone (est. 1907) in 1926 4th Generation of the Griswold Family managing the day to day operations We service over 10,000 telephone company customers each and everyday. Our Telco’s provide services in 7 Counties, and 9 different cities in Upstate, NY. In 2006, Ontario Telephone installed it’s first Next Generation Softswitch. FLTG was established in 1995 as an ISP (internet service provider), FLTG became a Cisco Premier Partner in 2000, and today holds 26 Cisco IP Certifications. The companies combined operations employ 73 people. Offices in Victor, Buffalo, Phelps and Trumansburg.
  • 4. Finger Lakes Technologies Group, Inc. Group of Services Regional Communications Provider and Fiber Network Cisco IP Telephony Network Evaluations 26 Different Certifications & Managed Services Network Operations Center CO-Location & Bunker IP Network Engineering & (NOC) & Dispatch Center Facilities Design Services
  • 5. Our companies are positioned for the future… In 2006 our companies built over 200 miles of Fiber in Monroe, Ontario, Seneca and Tompkins Counties. In 2008 we have over 350 miles of fiber. We are the FIRST independent telephone company, in New York State, to run their entire telephone company network on a Next Generation Softswitch. Our telephone companies outside plant network, has transitioned to a completely IP network We operate our own Service Center that includes a Network Operations & Monitoring Center (NOC) & Dispatch Department We own & operate State of the Art Co-Location and Data Centers
  • 6. Finger Lakes Technologies Group Regional Product Offerings: FLTG’s Fiber Network Extends from Rochester to Ithaca CLEC Services (Competitive Local Exchange Carrier) CO-Location Services Our own Telco Central offices Seneca Army Depot bunkers/warehouse NOC (Network Operations Center) & Network Monitoring Services Cisco IP Engineering Installation and Design Services – FLTG holds over 200 Cisco Certifications
  • 7. FLTG Can Now Be Your New Regional Communications Provider Current CLEC Locations CLEC Locations 2008 Clifton Springs Canandaigua Phelps Victor Geneva Auburn Waterloo Syracuse Ithaca
  • 8. FLTG Communications Services CLEC (Competitive Local Exchange Carrier) CLEC Services Include: Regional Fiber Network Traditional Dial Tone Long Distance Services Internet Bandwidth Packages Unified Messaging Calendaring Voice Mail included in your email Voice Mail Conference Bridge Services Cisco VoIP Phone Systems
  • 9. Hosted Services Call Hold Automatic Callback (AC) Call Park Automatic Callback on Busy Call Pickup Busy Call Forwarding Call Pickup groups Call Forward Endpoint Unavailable Do Not Disturb Call Transfer Find-me / Follow-me Call Waiting Intercom Dialing Call Waiting Ringback Attendant Console Call Waiting with Calling Number Delivery Multi Line Hunt Group Code Restriction Shared Line Appearance Distinctive Ringing Push to Talk Intercom Distinctive Ringing on Call Waiting DSS / BLF – Attendant Consoles Message Waiting Indication GUI Administrator Interface Off-premise extension Account Codes (individual) Account Codes (group)
  • 10. Infrastructure Engineering Services Network Evaluation Services Voice over IP Readiness Assessments Security Assessments Wireless Assessments Network and Voice Design, Engineering and Installation Services Network, VoIP, Security and Wireless Monitoring Services Engineering Services for Routing and Switching Cisco IP Specialized Certified Cisco Engineers Microsoft MCSE Engineers Wireless Engineers
  • 11. IP Network Assessments Network Evaluations VOIP Readiness Assessments Bandwidth Utilization Reports Network Auto Discovery Asset Tagging VOIP Engineering Designs Documentation of network(s) Visio Diagrams for customer Customer owns the Visio files
  • 12. Cisco Certifications • Cisco CCIE • Cisco IP Telephony Specialization Cisco “Go to Partner” FLTG is a member of the • Cisco Security Specialization Rochester National Cisco VAR • Cisco Wireless Specialization Syracuse • Cisco Certified Security Professional (CCSP) Council • Cisco IP Contact Center (IPCC) Buffalo • Cisco IP Telephony – Enterprise Voice • Over Data Design (EVODD) • Cisco Installation, Support and Maintenance (CIPT) New York State, OGS • Cisco PBX Fundamentals Contractor for • Cisco IP Contact Center Express Specialists • Cisco IP Telephony Operational Specialists IT Services • Cisco Unity Support Specialists (CMT196A) • Cisco Certified Voice Professional (CCVP) • Cisco Certified Selling AVVID Architecture • Cisco Certified Design Professional • Cisco Certified Channel Sales Expert New York State • Cisco Certified Network Professional Contract for Cisco • Voice Access Specialist FLTG is a member of the • Cisco Wireless LAN Design Specialist • Cisco Certified Design Associate Cisco Eastern Regional • Cisco Advanced Routing VAR Council • Cisco LAN Switching • Cisco Dial Services • Cisco Certified Network Professional • Cisco Certified Network Associate
  • 13. The FLTG NetGuardian Solution Up / Down, Performance and Remediation Monitoring: Notifications via e-mail and /or Paging Multi-Level Notifications for Standard or Configurable Thresholds Discovery of Equipment Changes or Service Additions Performance Data and Trending Analysis Quarterly reviews with FLTG and the customers management team FLTG engineer responds to all “Covered” Equipment Notification to the Customer of FLTG’s progress & resolution On-Site engineering support on “Covered” equipment during normal business hours (excludes upgrades & updates).
  • 14. Support Services to Choose From Block of Hours Onsite Support – LAN/WAN troubleshooting & Remediation. Network Operations Center (NOC) & Dispatch Center Level 1 Tech Support Level 2 Tech Support Level 3 Tech Support Advanced Monitoring of LAN/WAN infrastructure
  • 15. A Few of FLTG Customers Enterprise Customers Local Bank Customers Wegmans Tompkins Trust Bank Birds Eye Food Bank of Castile University of Buffalo Mahopac National Bank University of Rochester (U of R) Canandaigua National Bank Cornell Agriculture & Food Technology Park Cornell University Seneca Falls Savings Bank Cooper Vision Ontario National Bank Constellation Brands Lyons National Bank Garlock WCTA Lenel Market Street Trust Company Cayuga County Five Star Bank (FII) Ontario County Summit Federal Credit Union Chemung County City of Elmira ESL Federal Credit Union Xellus Clifton Springs Hospital Finger Lakes Regional Health Northland Communications Infotonics Preferred Care Lifetime Assistance
  • 16. Ontario and Trumansburg Telephone Cos. Finger Lakes Technologies Group, Inc. FLTG REGIONAL FIBER OPTIC NETWORK
  • 17. New POP (Point of Presence) in Downtown Ithaca Equip in our POP Fiber being spliced
  • 18. Our Companies Offer The Following Fiber Services FLTG Regional Fiber Network Fiber Optic Network Extends from/to: Rochester Clifton Springs/Phelps Geneva Waterloo Trumansburg/Ithaca Auburn Fiber Optic Services Include: Internet Bandwidth Fiber Local Loops (when possible) Dark fiber Diversity to other fiber networks Access to Co-Location Facilities
  • 19. The Benefits of our Fiber Network Our fiber is the only diverse path from Rochester to Geneva & Ithaca and other parts of NYS. ROCHESTER We lease dark fiber We sell Lit services NEWARK We sell bandwidth providers. Global Crossing Frontier VICTOR CLIFTON Sprint SYRACUSE SPRINGS FARMINGTON Broadwing Wiltel/Level 3 Hut PHELPS AUBURN Elantic SHORTSVILLE / MANCHESTER Elantic Hut CANANDAIGUA GENEVA WATERLOO Ontario County Proposed Fiber Network ROMULUS 2008 Syracuse Fiber Build OVID Seneca Army Depot - Bunker Location LODI INTERLAKEN TRUMANSBURG MECKLENBURG ITHACA FLTG Regional Fiber Optic Network
  • 20. FLTG Regional Fiber Network 2008 Syracuse FLTG (POP) Point FLTG Regional Fiber Optic Network of Presence – Warren Street - Rochester FLTG (POP) Point of Presence - 2008 Exchange Street Co-Location Site FLTG Proposed Fiber Optic Network Ontario Tel Central Office & NYSERNET FLTG (POP) Point of Presence & Auburn Fiber Build Fiber Connection Co-Locations site 2008 (POP) Rochester based hospitals & Universities Elantic & Wiltel Huts Ontario County Fiber Build 2008 Ag & Tech Park (POP) Point of Presence Syracuse Fiber Build - 2008 Seneca Army Depot - Bunkers Empire Telephone – Fiber connection to FLTG Cornell University interconnected to FLTG Fiber Southern Tier West Broadband Initiative – Future build Chautauqua County– FLTG (POP) Future build Point of Presence FLTG Future Fiber FLTG Future Fiber
  • 21. 15 New York Independent Telephone Companies have interconnected their fiber optic networks to create 4 redundant sonet rings
  • 22. FLTG - Ithaca Fiber Network
  • 23. FLTG Auburn Fiber Route FLTG Regional Fiber Optic Network
  • 24. Elmira Proposed Fiber Build
  • 25. Fiber Network
  • 26. FLTG Business Continuity Solutions • Fiber Network for High Speed Replication of Data • Available Locations for CO-Location or Backup Network Data Centers Seneca Army Depot Bunkers Phelps Central Office Clifton Springs Central Office FLTG Victor Offices
  • 27. CO-Locations Centers include Each CO-Location site is a Telephone Co. Central Office Each location has a diesel generator connected at all times Each location has AC/DC power Each site has a redundant fiber connections Each site has a central office battery backup system Each site has security 24/7 FOB access Each site has video surveillance Each site is environmentally controlled Each site has redundant internet access
  • 28. Minutes before the 20 year old switch was removed from our Phelps Central Office….
  • 29. GTD5 Switch Removal – Our New Phelps Co-Location Facility Before After
  • 30. New Phelps CO-Location Site
  • 31. Disaster Recovery Sites – “Q Area” Seneca Army Depot “Q” Area Airport Secured Bunkers
  • 32. Seneca Army Depot New York State Regional View Seneca Army Depot Bunker Location
  • 33. Aerial Photo of FLTG Park Route 96A Hillside Children’s Center Route 96 Warehouse Caged Bunkers
  • 34. Seneca Army Depot – Q Area Guard House & Main Entrance Aerial View Warehouse Uses • 37,000 square feet of storage • Vehicle storage • Non-perishable storage • Cold site storage Warehouse Guard House & Main Entrance Triple Security Fences
  • 35. View From The Front Entrance Main Secured Gate
  • 36. Three Tier Security Fences Guide Rails
  • 37. Entrance to the Base - Guard House Entrance Before After
  • 38. Guard House - During Construction Before After
  • 39. Guard House – Construction Bullet Proof Glass Before After
  • 40. Inside Guard House - During Construction Before After
  • 41. Is this really a house?
  • 42. 37,000 SQ. Foot - Storage Warehouse Fiber Optic Network Connectivity Available Today!
  • 43. Inside Our Warehouse Great uses for: •General Storage of Equipment •Dry record storage Our Line Trucks, Fiber Splicing trailers, Poles, and fiber will be housed in this area •Disaster Recovery Site
  • 44. Inside Warehouse Office Area - During Construction Before
  • 45. Warehouse Office Area After Construction New Office Area
  • 46. Before Warehouse Breakroom After
  • 47. Aerial View of the Bunkers The Benefits of the Bunkers: •Bomb Proof •Weather Proof •4 foot thick walls •13 foot ceilings •Steel Cage protection •Iron Doors
  • 48. Bunker Photos – 64 available Before After
  • 49. Close Up Aerial Bunker View
  • 50. Iron Doors give you the ultimate in Security Protection
  • 51. Inside the Bunkers… Each bunker is 2,000 square feet, with 13 foot ceilings Disaster Recovery, Co-Location Backup Site or Cold Site Storage
  • 52. Converted Bunker Power System Is Located Outside The Bunker
  • 53. Aerial View of the Large Bunkers Bunker Bunker
  • 54. Rendering of a Bunker Layout
  • 55. Finger Lakes Technologies Group, Inc. Cisco IP Telephony Design & Installation
  • 56. Our Family of Companies Celebrating 100 years of Service
  • 57. Thank You! Questions??