Atos Consulting World Class IT Perspectives Technology Trends
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Presentation about current technology trends and a generic approach for trendwatching.

Presentation about current technology trends and a generic approach for trendwatching.

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Atos Consulting World Class IT Perspectives Technology Trends Presentation Transcript

  • 1. World Class IT Perspectives – Technology trends September 2007
  • 2. Agenda
    • 1. Trigger
    • 2. Our vision on current technology trends
    • Our suggested approach for trend watching
    • Examples and References
  • 3. Agenda
    • 1. Trigger
    • 2. Our vision on current technology trends
    • Our suggested approach for trend watching
    • Examples and References
  • 4. Why is trend watching and trends scanning relevant?
    • Utilise possibilities that new technologies provide
    • See what is going on in the market
    • See what competitors are investing in or perhaps are going to do
    • Break into possibilities for new business or utilize existing technology in another way
    • Think ahead
    • Provide a sound basis for timely technology investments
  • 5. Agenda
    • 1. Trigger
    • 2. Our vision on current technology trends
    • Our suggested approach for trend watching
    • Examples and References
  • 6. The big picture …
    • Ubiquitous bandwidth
    • Devices in all form factors
    • Platform independent
    • “ The network is the computer”
    Always online, always connected Connectivity Dependability
  • 7. Hardware, software and the network are coming together in a “ubiquitous computing world”...
    • Connection technology : GPRS, EDGE, UMTS, HSDPA, HSUPA, Bluetooth, WiFi, UWB, WiMax, ...
    • Devices : PDA, Smart Phone, UMPC, Tablet PC’s, Touch screens, TV’s, …
    • Operating : Windows, Linux, Mac, Unix, …
    • Enabling technology : IP, AJAX, GPS, RFID, ...
    • Applications/services : ERP, CRM, BI, Portal, SaaS, Collaboration, intelligent agents, games, ...
    • Extended enterprise : business partners, suppliers, customers, service providers, consultants, government bodies, ...
  • 8. The functionality and ease of use of mobile/web applications will keep improving
    • More (wireless) bandwidth available (WiFi B/G/N, Bluetooth, UMTS/HSDPA, UWB, WiMax, …)
    • Faster, multifunctional devices and displays (PDA/GSM integration, interactive screens)
    • Secured information (DRM, Single Sign On, PKI, Biometrics)
    • New applications (web-services, e-learning, collaboration, unified messaging)
    • Integration of legacy applications (EAI, EIP)
    • All devices real time/on line connected
    • ‘ Ubiquitous Desktop’, Instant synchronization
  • 9. There are a lot of business and ICT trends at the moment …
    • Cost management (‘Rightsizing’)
    • Business intelligence
    • Business ICT Alignment
    • Outsourcing/BPO/ASP/Offshoring
    • Project management standards
    • Project portfolio management
    • Centralization/Shared services centers
    • Security and business continuity
    • Governance
    • Process- and Technological integration and standardization
    • Performance management
    • Utility based computing/ Grid computing
    • E-learning
    • Open source
    • Integration ICT/Consumer electronics (the ‘ten foot interface’)
    • Innovation
    • Web 2.0 (Wiki’s, Blogs, Communities)
    • Broadband internet (ADSL2+, VSDL,Cable, Fiber)
    • Mobile devices and wireless networks (GPRS, EDGE, UMTS, HSDPA, WiFi, Bluetooth, UWB, WiMax)
    • Enterprise applications (CMS, ERP, CRM, WFM, BI, Groupware, SCM, EIP, PSA, EAI)
    • Security technology (PKI, Firewalls, TTP)
    • Voice/Data integration (VoIP, VoDSL, VoWiFi, voice portals)
    • Storage networks (SAN/NAS)
    • Virtualization
    • Location based services (GPS)
    • Web services (XML, Soap, UDDI, AJAX, SaaS)
    • Smart displays
    • Peer to Peer
    • Home media networks
    • Mobile television (DVB-H)
    • IPv6
    • RFID
    • RSS
    • LAMP
    • ...
  • 10. So what technology should your organization invest in? Open or Closed Source? Desktop or “Webtop”? Best of Breed or Best of Suite? Wireless or Wireline?
  • 11. The technology roadmap for the coming years consists of several roads...
    • Use of open source will increase (but proprietary software will stay as well!)
    • Knowledge of several, often competing/overlapping standards is necessary. These will have to be integrated in hybrid environments (.Net, J2EE, AJAX, Ruby on Rails)
    • Use of thin client (portal) concepts will increase. However, the fat client concept will also stay for a while (because of bandwidth costs, security demands and required functionality/flexibility)
    • The desktop environment will increasingly be accessed from outside the organization (via various devices)
    • Wireless technology will be added to and partially replace existing wireline environments
    • Flat screens and touch screens will gradually replace current CRT screens
    • Thanks to available bandwidth, peer to peer solutions for storage, processing and voice will be increasingly popular
    Recognizing technology trends facilitates decisions on technology investments…
  • 12. These are the technology trends we think your organization should consider investing in Interesting trends and opportunities for your organization can be identified using our trends scanning approach … Technologies Top 10
      • Technologies that help acting on fast changing business demands (EAI, BPM, SOA, SaaS)
      • Technologies that help ensure compliance and business continuity (PKI, Intrusion detection, Firewalls, Anti-Virus, Biometrics, Storage networks, UPS)
      • Technologies that enable your mobile workforce (push mail, smartphones, UMPC’s, WiFi, UMTS)
      • Technologies that facilitate knowledge development and knowledge sharing (E-Learning, Knowledge portals and Web 2.0 technologies like Wiki’s, Blogs, RSS feeds, podcasting, AJAX)
      • Technologies and Standards that prevent ‘vendor lock-in’ (Linux, Apache, MySQL, PHP, TCP/IP, IPSec, OpenDocument )
      • Technologies that enable new business opportunities (RFID, GPS, Multitouch, Artificial Intelligence, Virtual Reality)
      • Technologies that help to cut costs (virtualization, grid software, P2P, Telepresence, VoIP)
      • Technologies that enable effective IT Management processes (CMDB Software, Network management software)
      • New solutions from key vendors that enhance effectiveness/efficiency of business processes (ERP, CRM, BI, BSC tooling)
      • Technologies that help strengthen the interaction with the ‘outside world’ (corporate web site, web services, ‘green technology’)
  • 13. Agenda
    • 1. Trigger
    • 2. Our vision on current technology trends
    • Our suggested approach for trendwatching
    • 4. Examples and References
  • 14. Our ICT Scan method provides a structured approach for identifying the right technology trends for your organization
    • 0 Deliverables
      • Approach
      • Case For Change
    • Start
    • 0 Start project
      • Feasibility
      • Support
      • Orientation
      • Monitoring
    • 3 Deliverables
      • Outline of possible utilization
      • Analyse organisational impact
    • What are our opportunities?
    • 3 Vision
      • Relate processes to trends
      • Identify “high potentials”
      • Select trends
      • Determine org. impact
    • Were are we?
    • 1 Internal analysis
      • Documentation available
      • Company procedures
      • Bottlenecks and wishes
      • Determine status ICT
    • 1 Deliverables
      • Document ‘ist‘ situation
    • What is possible?
    • 2 Trend Analysis
      • Determine relevant trends
      • IT-possibilities
      • Trend watcher
    • 2 Deliverables
      • Report
      • Mapping of ICT-trends
    • What are we going to do?
    • 4 Portfolio Analysis
      • Phase change approach
      • Define projects
      • Define plateaus
    • 4 Deliverables
      • Plateau planning
  • 15. As a starting point, we look at your organizations strategy and strategic positioning
    • Typical Goals Operational Excellence
    • Lower costs of products and services
    • Faster supply of products and services (time-to-market)
    • Consistent products and services
    • Value for your customers:
    • “ Good price”
    • “ Minimal acquisition costs”
    • “ Excellent value for money”
    • “ Easy doing business with”
    • “ Reliable products and services”
    • Typical Goals Product Leadership:
    • Higher quality products lead to higher value for the customer
    • More innovative and advanced products
    • Value for the customer
    • “ They are the most innovative"
    • “ Continuous innovation and creativity”
    • “ Always ahead”
    Operational Excellence Product Leadership
    • Typical Goals concerning Customer intimacy:
    • Increase number of orders and acceptance of offers
    • Higher customer satisfaction
    • Higher market penetration and profit margins
    • Value for your customers:
    • “ This is exactly what we needed, at the right time , the right place, and the right price”
    • “ They are incredibly fast”.
    • “ Exceptional handling and service”
    • “ Smarter than the competition”
    • “ Building a partnership”
    Customer Intimacy Product Leadership Innovation Customer Intimacy Operational Excellence Value Source: “The discipline of market leaders”, Treacy & Wiersema
  • 16. Based on the strategic goals, we ‘map’ existing and new technologies in a portfolio that provides a sound direction for your technology investments question marks stars cash cows dogs Growth potential Return high low high low ? ? ? ? 1 2 3 5 4 Trend watch  Antenna function  Research  IT Visioning  Vendor watch Decision to pilot  Technology pilots  Build - up knowledge  Consider as standard Define standard  Add to standards  Mass deployment  Leverage knowledge  Leverage economy of scale Phase - out  Migrate  Manage legacy  Retire technology Monitor standard  Enforce standards  Audit deployment  ‘ Retirement’ watch (support, usability etc .)
  • 17. The ICT scan helps to identify where you want to go and how are you going to get there
    • Identification of relevant IT trends, applications and standards
    • Development of a structured approach for technology innovation (vision, SWOT, Trends analyses, Plateau planning, Business cases)
    • Investments in new, meaningful ICT applications and enabling technologies
    • Establishing a ‘Trend antenna’ to monitor technology trends on a continuous basis
    Vision
  • 18. Agenda 1. Trigger 2. Our vision on current IT trends 3. Our suggested approach for trend watching 4. Examples and References
  • 19. Over the years we have performed several ICT scans and shared our knowledge with various companies, business schools and universities
  • 20. For more information please contact: Atos Consulting Papendorpseweg 93 3528 BJ Utrecht Tel. +31 (0) 30 299 4444 www.atosconsulting.nl e-mail: info@atosconsulting.nl