Core services
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    Core services Core services Presentation Transcript

    • Agility International Eric Funk, CRP, GMS Account Executive, Western Region August 10, 2009
    • Agility…A New Logistics and Relocation Services Leader
      • About Us
      • History
      • Financial Strength
      • Global Network
      • Global Operations
      • Core Beliefs
      • Agility Challenges
      • Relocation & HHG U.S. Locations
      • Your World and Ours
      • Corporate Social Responsibility
      • Household Goods Transportation Services
      • Global Door to Door Control
      • Continued…
      • Air Freight
      • Ocean Freight
      • Road Freight
      • Customs
      • Infrastructure
      • Agility Relocation Services
      • Overview
      • Relocation Services
      • Service Delivery Model
      • Service Process Flow
      • Agility Corporate Housing
      • Flexibility and Cost Savings
    • Introducing Agility
    • Agility … History
      • 1979 Established as PWC logistics
      • 1997-2004 Grew to largest logistics provider in the Middle East
      • 2004-2008 Aggressive merger and acquisitions, acquired GeoLogistics, Transoceanic, Trans-Link, Natural, Matrix, Tri-Star, and Lasses. Some with history dating back to the 1800’s.
      • 2006 Renamed as Agility, unifying all brands into one seamless global network
      • 2008 Restructured into three business groups, Global Integrated Logistics, Defense and Government Services and Infrastructure.
      DGS I GIL Agility
    • Agility … A New Logistics Leader
      • Financial Strength
      • Over 6.8 billion in annual revenue
      • Cash Balance of 919 million
      • Net Profit 526 million
      • Publicly traded on the Dubai financial market
      • Ticker symbol: AGLTY
      • Over 15,000 share holders
    • Global Network
    • Agility … Global Network
      • Global Operations
      • 36,000 employees
      • 550 Offices
      • 120 countries
      • Providing
      • Local market knowledge globally
      • Infrastructure
      • Leverage in all market places
    • Agility …Core Beliefs
      • Living Personal Service
      • Drawing on local expertise and insight into 120 countries
      • Navigating risks in order to pave the way for new opportunities
      • Challenge Us…..
    •  
    •  
    • Agility ….Meeting the Challenge
      • U.S. Embassy Baghdad, Iraq
          • Sole provider to the U.S. Embassy for HHG shipments between the U.S. and Baghdad
          • Embassy currently employees 3,300 and we are responsible for each shipment
          • Packing materials and supplies procured through the Agility global network as these commodities are not readily available in Iraq
          • Operating within the International Zone
        • U.S. Embassy Kabul, Afghanistan
          • Established a project office in Kabul at the request of the U.S. Embassy to assist in the relocation of it’s employees HHG’s.
          • Services provided in Kabul and various cities
          • Packing materials and supplies procured through the Agility global network as these commodities are not readily available in Afghanistan
    • Agility …U.S. Relocation and HHG Headquarters Stratford, CT Selected Clients: Citibank, Ciba, General Re, Dewey Ballantine, Sullivan & Cromwell, Cartus-GE Storage: 60,000 sq. ft. Alarm / video monitor Caged high value Sprinklered Alexandria, VA Selected Clients: Peace Corps, USAID, DoD, Cartus-GSA, Cartus-Bearing Point, Booz, Allen & Hamilton Storage: 100,000 sq. ft. Alarm / video monitor Caged high value Sprinklered Livermore, CA Selected Clients: Cartus-Bechtel, Cartus-GE, Paragon-Yahoo, ReloDirect, Plus Relocation Storage: 20,000 sq. ft. Alarm / video monitor Caged high value Sprinklered
    • Agility …Your World and Ours Afghanistan 14 Argentina 55 Armenia 16 Australia 86 Austria 48 Azerbaijan 9 Bahamas 20 Bangladesh 79 Barbados 5 Belgium 45 Bermuda 8 Bolivia 21 Bosnia and Herzegovina 20 Brazil 60 Bulgaria 8 Burundi 20 Cambodia 5 Canada 164 Chad 12 Chile 23 China 142 Colombia 7 Cote Divoire 81 Croatia 15 Cuba 6 Cyprus 8 Czech Republic 32 Dominican Republic 6 East Timor 10 Egypt 41 England 20 Ethiopia 23 Fiji 29 Finland 21 France 138 Georgia 19 Germany 157 Ghana 20 Guatemala 8 Haiti 13 Honduras 13 Hong Kong 94 Hungary 15 India 224 Indonesia 14 Ireland 51 Israel 31 Japan 162 Jordan 50 Kazakhstan 15 Kenya 36 Korea, DPR 18 Korea, Rep. 6 Kosovo 752 Kyrgyzstan 5 Lebanon 15 Liberia 338 Macedonia 5 Madagascar 6 Malawi 16 Malaysia 63 Marshall Islands 383 Mexico 140 Moldova 5 Morocco 28 Mozambique 5 Namibia 5 Nepal 22 Netherlands 41 Niger 7 Nigeria 51 Norway 21 Pakistan 86 Paraguay 8 Peru 18 Philippines 114 Poland 41 Puerto Rico 12 Qatar 25 Romania 17 Russia 132 Rwanda 17 Saudi Arabia 52 Scotland 25 Senegal 63 Serbia and Montenegro 5 Singapore 60 South Africa 30 South Korea 25 Spain 26 Sri Lanka 17 Sudan 40 Sweden 20 Switzerland 96 Taiwan 29 Tanzania 8 Thailand 35 Trinidad 5 Tunisia 5 Turkey 93 Uganda 17 Ukraine 27 United Kingdom 464 USA 5020 Uzbekistan 10 Zambia 48 Zimbabwe 25 Move volume by country (2006)
    • Agility …Corporate Social Responsibility
      • Employee Volunteerism
      • Since 2006, 170 community projects have been completed in 45 countries.
      • Programs have reached 383,583 people on the ground
      • We supported orphanages in Sierra Leone, Angola, Rwanda, and Uganda.
      • Raised $250,000 fro paralyzed veterans
      • Moved medical supplies for over 10,000 people
      • Conducted education drive for 200 under privileged children in the US.
      • Provided logistics support for disasters in Myanmar, China, Indonesia, Philippines, Bangladesh, Lebanon and Pakistan.
    • Household Goods
    • Agility …Global Door to Door Control
      • Move Management Counseling
      • Pre-Move Survey at Residence
      • Shipment Coordination
      • Export Packing
      • Containerization
      • Warehousing
      • Inland Transportation
      • In-house Export/Import Documentation Processing
      • In-house Ocean and Air Freight Forwarding
      • Customs Clearance at Destination
      • Delivery to Residence
      • Transit Insurance
    • Agility …Core Competencies
      • Air Freight
      • Spending power of more than $400 million annually
      • Deliver space allocations
      • On-time service performance
      • Flexibility
      • Configurable air freight options
      • Express Clearances
      • Consolidations at major gateways
      • 24/7 dedicated vehicles for door to door delivery
    • Agility … Air Freight Sample Timeline
      • Day 1 Day 2 Day 3 Day 4 –Day 8 Day 9 Day 10 Day 11
      Pack Departure Transit Arrives at Residence Load Agent Arrival Customs
    • Agility …Core Competencies
      • Ocean Freight
      • Significant purchasing power of large volume FCL and LCL cargo portfolios
      • Reliable port-to-port and door-to-door transit times
      • Competitive Pricing
      • Ensured space allocations
      • Administration of carrier contracts
      • Effective routing on or off peak times
      • Offered a range of value added freight management services
    • Agility … Ocean Freight Sample Timeline
      • Week 1 Week 2 Week 3- Week 7 Week 8 Week 9 Week 10
      Pack Transit Arrives at Residence Load Agent Arrival Customs Transit Sea Transit Departure
    • Agility …Core Competencies
      • Road Freight
      • More than 1000 scheduled departures per week
      • Door to Door with no stops in between
      • Transit time are measured in hours
      • Road freight services than span entire regions
      • Customs Clearance
      • Customs experts in 120 different countries
      • Reduces cycle times
      • Improves shipment visibility
      • Lowers costs
      • Electronically integrated customs clearance into global distribution network
    • Agility … Road Freight Sample Timeline
      • Day 1 Day 2 Day 3 - Day 8 Day 9 Day 10
      Pack Transit Arrives at Residence Load Agent
    • Agility …Core Competencies
      • Infrastructure
      • 10 million square meter of environmental controlled warehousing
      • 800,000 pallet storage positions
      • 5,550,000 square meters of open yard storage
      • 8,000 vehicle fleet
      • 550 offices
      • 36,000 employees
    • Relocation Services
    • Agility …Overview
      • Flexibilty
        • Relocation services on a full service basis or as a supplement to existing program
        • No volume requirements
        • No transaction fees
        • Use the best and most cost effective relocation vendors in over 120 countries
        • Costs Savings
        • Leverage the buying power and capabilities of a truly healthy global company
        • Lower transaction cost through a totally independent provider
        • Save valuable time and energy through singe source accountability
    • Agility …Relocation Services
      • International
      • Transferee Counseling
      • Cross Cultural Training
      • Destination Services
      • Banking Services
      • Household goods transportation
      • Property Rental Management
      • Temporary Housing
      • Visa/Passport Procurement
      • Tax and Expense Management
      • Cost of Living Analysis
      • Inbound Auto Lease/Purchase
      •  
      • Domestic
      • Home Sale Transactions
      • Marketing Assistance
      • Home Purchase Assistance
      • Mortgage Assistance
      • Property Rental Management
      • Destination Services
      • Rental Assistance
      • Temporary Housing
      • Household goods transportation
      • Cost of Living Analysis
      • Tax and Expense Management
    • Agility …Service Delivery Model Real Estate Center Move Center Expense Center Mortgage Center Relo Info System Ops. Mgmt Acct Mgmt Client Contact Transferee Counselor
    • Agility …Service Process Flow Client initiates EE: name, contact info, policy benefits Agility counsels transferee on policy, process, roles Marketing Assistance / BPOs Home marketing continues until home is sold Home Finding / Home Purchase Asst. Buyer is secured Does buyer qualify? Does the sale to resale buyer close? Home is managed in inventory program Final reconciliation statement. Client reimburses Agility for selling, carrying, and interest costs Household Goods Transportation Temporary Housing Yes Yes No No Expense management and tracking set up in RIS Agility inputs Client Policy into RIS. Agility buys home from EE Destination Services Origin Services / BVO Agility notifies Client of need for exceptions Weekly Agility receives all Client relo vendor invoices and EE expense rpts. Agility audits invoices and expense rpts to policy, math, and receipts Agility generates weekly disb. rpt. to Client Agility establishes budget per Tier / EE Client wires expense funds to specified account Agility cuts checks EEs weekly - vendors monthly Agility sends checks to EEs Funds are received Weekly Agility deducts paid expenses from EE budget accrual and reports to Client HR Expense Mgmt. and Tracking Counseling and Account Mgmt.
    • Agility…Corporate Housing
    • Agility…Client Benefits
      • Flexibility & Cost Savings
      • Source the best housing options for each move with complete network independence
      • Lease execution and options for outlying and remote areas
      • No defined structure, client structured models
      • No vacancy costs
      • Single source accountability
      • No fees