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Team Zebra Charter Final

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  • 1. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 GOALS Team Zebra mission statement: “Learn course concepts and produce quality work while having fun.” BCIT Group Projects for Team Zebra Project Due Date Mark Performance goal -Clients Value Team Charter (ORGB) Fri Oct 2 10% - 100% involvement from Team -Instructors, Team members members - High Quality of work - Team Building Leaders Forum (ORGB) Wed Nov 18 10% - Bring in an interesting/influential -Instructors, Team speaker members, set - Learn from speakers’ experiences Practice Case (MKTG) Tues Sept 29 0% - 100% involvement from Team -Instructors, Team members members, set - High Quality of work - Practice Public speaking Case #1 (MKTG) TBA by instructor 7.5% - 100% involvement from Team -Instructors, Team members members - High Quality of work - Practice Public speaking - Learn Course Concepts Case #2 (MKTG) TBA by instructor 7.5% - 100% involvement from Team -Instructors, Team members members - High Quality of work - Learn Course Concepts Case #3 (MKTG) TBA by instructor 7.5% - 100% involvement from Team -Instructors, Team members members - High Quality of work - Learn Course Concepts Case #4 (MKTG) TBA by instructor 7.5% - 100% involvement from Team -Instructors, Team members members - High Quality of work - Learn Course Concepts Power Point Thurs Oct 8 5% - 100% involvement from Team Commercial (BSYS) members -Instructors, Team - High Quality of work members, Youtube - Learn Course Concepts 1
  • 2. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 MS Word Group Thurs Oct 29 10% - 100% involvement from Team Assignment (BSYS) members -Instructors, Team - High Quality of work members - Learn Course Concepts MS Excel Group Thurs Nov 5 10% - 100% involvement from Team Assignment (BSYS) members -Instructors, Team - High Quality of work members - Learn Course Concepts OTHER GOALS FOR GROUP PROJECTS: For Team members to become more self-aware and learn how to handle different Team roles. ROLES TEAM ZEBRA PRIMARY AND SECONDARY BELBIN ROLES Sandeep Rakkar Primary- Supporter Secondary- Finisher Edith Szikinger Primary- Implementer Secondary- Shaper Ajay Randhawa Primary- Implementer Secondary- Finisher Nellie Zhang Primary- Supporter Secondary- Investigator Kevin Nguyen Primary- Supporter Secondary- Investigator Zack Li Primary- Supporter Secondary- Finisher Tyler Blair Primary- Shaper Secondary- Co-ordinator TEAM ZEBRA’S AGREED UPON ROLES Sandeep Rakkar – FINISHER, ensuring that all aspects of assignments are completed. Edith Szikinger – IMPLEMENTER, organising and planning action steps. Ajay Randhawa – CREATER, bringing ideas to the forefront of group discussions. Nellie Zhang – SUPPORTER, promoting team spirit and supporting ideas of others. Kevin Nguyen – INVESTIGATOR, finding information and resources from outside the team. Zack Li – EVALUATER, providing reasoned arguments for optional approaches. Tyler Blair – SHAPER, keeping meetings in focus and on task. 2
  • 3. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Team Zebra has taken the approach of rotating roles from the outset of our team building exercises, including our Marketing Practice Case Analysis and the development of out Team Charter. TEAM ZEBRA’S APPROACH TO MISSING ROLES AND ROLES THAT ARE OVER-REPRESENTED NOT ENOUGH OF THESE ROLES: (solution to problem) CREATORS: Have INVESTIGATORS step into these roles during team discussions. Brainstorm and Outline as a Team. EVALUATORS: Have SHAPERS step into these roles during team discussions Encourage all Team members to speak up during Team discussions TOO MANY OF THESE ROLES: (solution to problem) SUPPORTERS: Help keep Team on task by using schedules and deadlines. Assign Team roles to save time. FINISHERS: Team will not rush work to meet deadlines by keeping a schedule. Team will discuss all topics so everyone has clarity of topic and discussion. Team Zebra will take the approach of having Team members supervise their original agreed upon roles to ensure the Team is meeting all stated Team expectations. PROCESSES (GROUND RULES) Team Zebra members will communicate all meeting times and Team assignments through E-mail, so that all Team members have access to information and body of work. Team Zebra members are expected to attend, be punctual, and be active in all Team meetings. PROGRESSIVE DISCIPLINE PROCESS 3
  • 4. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 First offence  Verbal warning will be given to the Team member Second offence  Written warning will be given to the Team member. A copy will also be given to the instructor. Third offence  Written warning will be give to the Team member again, as well marks will be deducted from peer evaluation. A copy will be given to the instructor and will notify Team member that this is the last warning. Fourth offence  Team takes a vote to kick out member from the Team for the assignment. A written notification will be given to Team member and instructor about the decisions of the Team. Team Zebra will recognize and celebrate successful assignment completions through High fives, Big smiles, and Team events. Team Zebra will effectively distribute tasks among Team members as a Team during meetings. Team Zebra will regularly schedule Team meetings and establish deadlines to keep the Team on task and to avoid rushing Team discussions or assignments. DECISION MAKING AND PROBLEM SOLVING  Identify problem or opportunity  Choose the best decision process  Develop alternative solutions  Choose the best alternative  Implement the selected alternative  Evaluate decision outcomes HANDLING DISAGREEMENTS AND CONFLICTS  Problem Solving: Team will find mutually beneficial solutions.  Avoiding: Team will avoid conflicts over less important issues in Team discussions.  Compromising: Team will compromise only if it has an overall greater benefit.  Forcing: Team will not force ideas upon each but will communicate underlying importance of issues during Team discussions. 4
  • 5. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009  Personnel Management: Appointing a Personnel Manager. EVALUATING Criteria and definitions for assessment of individual Team members’ contributions towards the team’s goals. Performance Criteria # 1: Decision Making Skills Description: Open to seeing both sides of the problem and uses autocratic, voting/majority, consultation or consensus/unanimity decision making method that is most beneficial to the team. RATINGS Exceeds Expectations Meets Expectations Below Expectations Behavioural Anchors (Descriptors) Thorough study of all Makes Decisions that Ignoring the problem possible solutions. benefit the entire team not just the individual. Makes prompt and Considers both sides of Not considering all effective decisions. an argument and is solutions willing to compromise. Takes initiative to ensure Makes decisions that team comes to an Recommends and agrees have a negative effect on agreement on the to the appropriate the team. proper decision making decision making method method. 5
  • 6. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Performance Criteria # 2: Quality of Work Produced Description: Work meets the expectations/standards, is professionally presentable and is progressive to the assignment. RATINGS Exceeds Expectations Meets Expectations Below Expectations Behavioural Anchors (Descriptors) Achieves higher Maintains the standards Work is often standards then that set set by the team for all incomplete, late or un- by the team. group projects. presentable. Work is complete on Work is always Does not meet the USB or computer. complete, legible and standards set by the presentable. team. Work has excellent Work meets project depth and coverage of criteria Work is off topic or has the topic. missing criteria. 6
  • 7. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Performance Criteria # 3: Participation Description: Takes initiative to be prepared for active participation in team projects. RATINGS Exceeds Expectations Meets Expectations Below Expectations Behavioural Anchors (Descriptors) Helps out other members whenever Attends all Team Often absent from labs possible. meetings, is on time and or meeting or showing prepared. up late. Encourages other members to participate Involved in all team Does not participate in more in discussions. projects and discussions. group discussions or help resolve issues within the Team. Does extra outside research to be more Has the necessary material to present Does not complete their prepared for team Team projects. fair share of work for projects. team projects. 7
  • 8. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Performance Criteria # 4: Respect for Others Description: Has ethical behaviour and respect for team members. RATINGS Exceeds Expectations Meets Expectations Below Expectations Behavioural Anchors (Descriptors) Step in if they see Always uses respectful Avoiding the concerns of someone is being language when others disrespectful. communicating with the Team. Embraces Considers the views and Using disrespectful multiculturalism and opinions of other team language when team diversity. members communicating with others Makes other team Discrimination Treats all team members members comfortable in equally and the same Team settings and way they would like to discussions. be treated. 8
  • 9. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Performance Criteria # 5: Communication Skills Description: Creates and manages an effective system of communication and feedback. RATINGS Exceeds Expectations Meets Expectations Below Expectations Behavioural Anchors (Descriptors) Effectively gathers Listens to everyone’s Does not ask questions information and ideas ideas and opinions. of there is a from the team. misunderstanding. Understands all team Informs other team Provides information members effectively. members with important that is irrelevant, information with proper inaccurate or incorrect. notice. Helps out another team If something is not fully Disregards others and member if they do not understood they must doesn’t listen to ideas fully understand ask questions to clarify. and opinions. something. Team Zebra agrees to complete its first Team and Individual assessment during Week 6, on or before Oct 16th, 2009. 9
  • 10. GRaPE FORMAT TEAM CHARTER FOR TEAM ZEBRA – FMGT1K 2009 Team zebra agrees upon the above stated Team Charter X Kevin Nguyen X Sandeep Rakkar X Tyler Blair X Edith Szikinger X Ajay Randhawa X Zack Li X Nellie Zheng 10