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Brief of Problem Solving method Used by Karon Bowman Management Srategies

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Karonbowpresentation

  1. 1. KARON BOWMAN MANAGEMENT STRATEGIES CONSULTING METHODS
  2. 2. PROBLEM SOLVING <ul><li>DESCRIBE THE SITUATION </li></ul><ul><ul><li>What is the situation of the company or department? </li></ul></ul><ul><ul><li>What challenges exist in this operation? </li></ul></ul><ul><ul><li>What opportunities exist in this operation? </li></ul></ul>
  3. 3. PROBLEM SOLVING <ul><li>FRAME THE RIGHT PROBLEM </li></ul><ul><ul><li>What is the problem—identify the “right problem”? </li></ul></ul><ul><ul><li>Is there a problem? </li></ul></ul><ul><ul><li>Is it worth solving—What are the risks what is the cost? </li></ul></ul><ul><ul><li>Who are the stakeholders? </li></ul></ul>
  4. 4. PROBLEM SOLVING <ul><li>DESCRIBE THE END STATE GOAL </li></ul><ul><ul><li>What does the idea end state look like—What is the desired state? </li></ul></ul><ul><ul><li>What are the goals that define the desired state? </li></ul></ul>
  5. 5. PROBLEM SOLVING <ul><li>IDENTIFY THE ALTERNATIVES </li></ul><ul><ul><li>What are some possible solutions to the identified issues? </li></ul></ul><ul><ul><li>What are my assumptions and constraints to the possible solutions? </li></ul></ul><ul><ul><li>Can I overlook these constraints and consumptions? </li></ul></ul><ul><ul><li>What are best case solutions or best practices that have worked in similar situations? </li></ul></ul>
  6. 6. PROBLEM SOLVING <ul><li>EVALUATE THE ALTERNATIVES </li></ul><ul><ul><li>How to the alternatives stack up against the goals ? </li></ul></ul><ul><ul><li>Are there goals that if not met, would eliminate the solution? </li></ul></ul>
  7. 7. PROBLEM SOLVING <ul><li>IDENTIFY AND ASSESS RISKS </li></ul><ul><ul><li>What are the risks of the alternatives selected? </li></ul></ul><ul><ul><li>What are the consequences (positive and negative) of these risks? </li></ul></ul><ul><ul><li>Are the potential consequences worth the risks? </li></ul></ul>
  8. 8. PROBLEM SOLVING <ul><li>MAKE THE DECISION—OPTIMAL SOLUTIONS </li></ul><ul><ul><li>How do the solutions selected line up with the goals of the company or department? </li></ul></ul><ul><ul><li>Have the risk been assessed and mitigated? </li></ul></ul>
  9. 9. PROBLEM SOLVING <ul><li>IMPLEMENTATION THE SOLUTIONS </li></ul><ul><ul><li>Cost </li></ul></ul><ul><ul><li>Action Item </li></ul></ul><ul><ul><li>Timeline </li></ul></ul><ul><ul><li>Who, is Responsible, For What? When? </li></ul></ul>
  10. 10. PROBLEM SOLVING <ul><li>EVALUATE THE RESULTS </li></ul><ul><ul><li>Gap Analysis </li></ul></ul><ul><ul><li>Estimated Implementation costs/actual </li></ul></ul><ul><li>End State Goal—Measures and Metrics </li></ul><ul><ul><li>Set Measures/Metric </li></ul></ul><ul><ul><ul><li>Timelines, Reporting, Goals / </li></ul></ul></ul>
  11. 11. Continuous Improvement <ul><li>After issues have been solved and solutions have been implemented and the results are a success, It is imperative to be proactive. How? </li></ul><ul><ul><li>Revisit the solutions, processes and changes </li></ul></ul><ul><ul><li>Research trends in the industry and seek to make improvements when necessary </li></ul></ul><ul><ul><li>Keep abreast of competitors, loss of market share </li></ul></ul><ul><ul><li>Red flag all decreases in sales or other areas of concern </li></ul></ul><ul><ul><li>Red Flag re-occurring issues </li></ul></ul><ul><ul><li>Seek solutions immediately—Always seek ways to improves even when things look great </li></ul></ul>
  12. 12. <ul><li>For additional Information or to use this presentation contact: </li></ul><ul><li>Karon Bowman. Management Consultant </li></ul><ul><li>Yvettebow5aol.com </li></ul><ul><li>@copyright 2008 </li></ul><ul><li>All rights reserved </li></ul>• UNLOCK EXCELLENCE • KARON BOWMAN MANAGEMENT STRATEGIES

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