Fort Wayne Efforts Regarding Aqua Indiana Better Water, Lower Cost. November 13, 2007

Aqua Indiana Utility Operations - 2007 Aqua Indiana Southwest 12,000 Water Customers 17,900 Sewer Customers Aqua Indiana North 9,000 Water Customers 1,600 Sewer Customers

Aqua Indiana Southwest

12,000 Water Customers

17,900 Sewer Customers

Aqua Indiana North

9,000 Water Customers

1,600 Sewer Customers

Aqua Indiana North System Performance AI 90-day combined limit for these three areas is 610,000 gallons per day. AI exceeded this level 63 out of 82 months from 2000 - 2006 (77% of the time). Flow received from these exceedances is almost 350 million gallons. Flow received from the exceedances in the Pine Valley area is more than combined sewer overflows (CSO) per household.

AI 90-day combined limit for these three areas is 610,000 gallons per day.

AI exceeded this level 63 out of 82 months from 2000 - 2006 (77% of the time).

Flow received from these exceedances is almost 350 million gallons.

Flow received from the exceedances in the Pine Valley area is more than combined sewer overflows (CSO) per household.

AI Awareness of a Sewer Problem – North System. “ What we’ve determined is that the age of the infrastructure in the north system is going to require a more extensive effort on the part of the (AI) utility to do I&I removal. ...we need to do more work related to the collection system than we had originally contemplated.” – Bill Etzler, March 2005.

“ What we’ve determined is that the age of the infrastructure in the north system is going to require a more extensive effort on the part of the (AI) utility to do I&I removal. ...we need to do more work related to the collection system than we had originally contemplated.” – Bill Etzler, March 2005.

AI Sanitary Sewer Investment – North System. Budget for I/I Capital Projects 2004 - $200,000 2005 - $400,000 2006 - $400,000 2007 - $400,000. Source: AI Capital Budget 04-09. Actual for I/I Capital Projects 2004 - $34,000 2005 - $38,000 2006 - $150,000 2007 - not available. Source: AI Rate Incr. Filing ’07.

Budget for I/I Capital Projects

2004 - $200,000

2005 - $400,000

2006 - $400,000

2007 - $400,000.

Source: AI Capital Budget 04-09.

Actual for I/I Capital Projects

2004 - $34,000

2005 - $38,000

2006 - $150,000

2007 - not available.

Source: AI Rate Incr. Filing ’07.

Aqua Indiana Past Due Balance Since contract expiration in 2003, AI has not paid City invoices in full. Current past due amount exceeds $2.1M. Even using old wholesale rate, AI owed $278K in unpaid balance at the end of 2006. Payments received late 38 of 51 billings (75%). Last twelve months – 8 of 12 late. Late fees have not been paid.

Since contract expiration in 2003, AI has not paid City invoices in full.

Current past due amount exceeds $2.1M.

Even using old wholesale rate, AI owed $278K in unpaid balance at the end of 2006.

Payments received late 38 of 51 billings (75%). Last twelve months – 8 of 12 late.

Late fees have not been paid.

Summary of AI North Sewer System Aqua Indiana is the worst performing of all bulk customers. Chronic performance problems are intensifying and impact the economy. Tremendous lack of capital reinvestment. Significant unpaid balance to City. Chronic late payments. Meanwhile, Aqua Indiana customers are still billed a full rate.

Aqua Indiana is the worst performing of all bulk customers.

Chronic performance problems are intensifying and impact the economy.

Tremendous lack of capital reinvestment.

Significant unpaid balance to City.

Chronic late payments.

Meanwhile, Aqua Indiana customers are still billed a full rate.

AI Drinking Water Investment – North System. State Road 3 (Lima) Feeder Main. “… its to provide the redundancy that’s needed to provide good service” Bill E. 3/2005. Delayed in 2004, Delayed in 2005. Still not completed. Washington Treatment Plant Replacement. “ it has seen its useful life. …it just needs to be upgraded to meet modern day technology” Bill E. 3/2005. Still not completed.

State Road 3 (Lima) Feeder Main.

“… its to provide the redundancy that’s needed to provide good service” Bill E. 3/2005.

Delayed in 2004, Delayed in 2005.

Still not completed.

Washington Treatment Plant Replacement.

“ it has seen its useful life. …it just needs to be upgraded to meet modern day technology” Bill E. 3/2005.

Still not completed.

AI Drinking Water Complaints – North System. North System has far more complaints than the AI Southwestern areas. 2003 – 190% more complaints in North. 2004 – 200% more complaints in North. 2005 – 150% more complaints in North. 2006 – 260% more complaints in North. Source: AI Rate Increase Filing, 2007. There are approximately 3,000 more customers in the AI Southwest.

North System has far more complaints than the AI Southwestern areas.

2003 – 190% more complaints in North.

2004 – 200% more complaints in North.

2005 – 150% more complaints in North.

2006 – 260% more complaints in North.

Source: AI Rate Increase Filing, 2007.

There are approximately 3,000 more customers in the AI Southwest.

Summary of AI North Drinking Water System Tremendous opportunities for efficiencies through a combined system. City water pumped through existing Aqua pipes. City utilization of elevated tank facilities. Lack of follow-through of capital project commitments resulting in continued vulnerability to service outages and long overdue upgrades. Chronic and glaring disproportion of water quality complaints.

Tremendous opportunities for efficiencies through a combined system.

City water pumped through existing Aqua pipes.

City utilization of elevated tank facilities.

Lack of follow-through of capital project commitments resulting in continued vulnerability to service outages and long overdue upgrades.

Chronic and glaring disproportion of water quality complaints.

AI North System Purchase Process. Process begun in 2003. Supreme Court finds Aqua Indiana has a ‘conditional franchise’ in June of 2007. Appraisals of the North System were updated. Crowe Chizek and Malcolm Pirnie. Average of two: $16,910,500. City now seeking approvals and to begin revenue bonding process.

Process begun in 2003.

Supreme Court finds Aqua Indiana has a ‘conditional franchise’ in June of 2007.

Appraisals of the North System were updated.

Crowe Chizek and Malcolm Pirnie.

Average of two: $16,910,500.

City now seeking approvals and to begin revenue bonding process.

Impact to Existing City Utilities Customers No rate increase to existing City customers Significant capital improvement savings from integrated systems. Improvements to the economies of scale for operating and maintenance costs.

No rate increase to existing City customers

Significant capital improvement savings from integrated systems.

Improvements to the economies of scale for operating and maintenance costs.

Impact to Existing Aqua North Customers Better water, lower cost. Immediately go down to City Utility rates with no surcharge. Average family of four - $90 per year savings. Small business – 40% savings. Similar capital improvement savings and economies. Long overdue projects are abated.

Better water, lower cost.

Immediately go down to City Utility rates with no surcharge.

Average family of four - $90 per year savings.

Small business – 40% savings.

Similar capital improvement savings and economies.

Long overdue projects are abated.

How? Avoid dual capital projects & better economies of scale. No dividends to shareholders. In 2006, Utility Center Inc. (Allen County Area of Aqua Indiana) paid dividends to its shareholders of $3,600,000. Source: 2006 AI Annual Report. No ‘Corporate Services’ to Philadelphia & Ill. 2006 - $975,000 Source: 2006 AI Annual Report. 2005 - $1,034,000 Source: 2005 AI Annual Report. 2003 - $1,687,000 Source: 2003 AI Annual Report 2002 - $1,644,000 Source: 2002 AI Annual Report.

Avoid dual capital projects & better economies of scale.

No dividends to shareholders.

In 2006, Utility Center Inc. (Allen County Area of Aqua Indiana) paid dividends to its shareholders of $3,600,000. Source: 2006 AI Annual Report.

No ‘Corporate Services’ to Philadelphia & Ill.

2006 - $975,000 Source: 2006 AI Annual Report.

2005 - $1,034,000 Source: 2005 AI Annual Report.

2003 - $1,687,000 Source: 2003 AI Annual Report

2002 - $1,644,000 Source: 2002 AI Annual Report.

Other Benefits….. Long term, locally accountable, rate control. Customer Service call center: local people, local answers. Enhanced septic system relief efforts. Enhanced private well relief efforts. Property Tax Savings. Small business, nonprofits, and service organization savings.

Long term, locally accountable, rate control.

Customer Service call center:

local people, local answers.

Enhanced septic system relief efforts.

Enhanced private well relief efforts.

Property Tax Savings.

Small business, nonprofits, and service organization savings.

Neighborhoods Speak Out!!! Many calls received from Pine Valley. Petitions from Lima Valley (75%), Northwest Lima Woods (70%), Wallen/Village (70%). Petition from Northwest Passage (+90%). Petition from Windsor Road (100%).

Many calls received from Pine Valley.

Petitions from Lima Valley (75%), Northwest Lima Woods (70%), Wallen/Village (70%).

Petition from Northwest Passage (+90%).

Petition from Windsor Road (100%).

Summary: The Aqua Indiana Northern Sewer System is failing. The Aqua Indiana Drinking Water System is failing. No rate increase to existing City customers. Cost savings, other benefits across the board Tremendous support for this City Utility effort.

The Aqua Indiana Northern Sewer System is failing.

The Aqua Indiana Drinking Water System is failing.

No rate increase to existing City customers.

Cost savings, other benefits across the board

Tremendous support for this City Utility effort.

Fort Wayne City Water: Better Water, Lower Cost. November 13, 2007