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It Issues Customs Admin


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  • 1. ERITREA ETHIOPIA UGANDA   KENYA TANZANIA MALAWI Information Technology – Challenges and Opportunities for Customs Management in a Computerized Environment IMF Workshop: Nairobi, 3-7 August 2009 BACKGROUND Customs administrations currently face a variety of political and administrative challenges, including: fluctuating workloads with diminishing operational resources -“do more with less”; greater expectations from stakeholders; and pressure to meet often-conflicting government political, revenue, trade facilitation, social protection, and national security objectives. Moreover, customs administrations are increasingly required to integrate their systems and procedures with each other and the sophisticated global logistics networks used by international trade and transport operators. To cope with these pressures and challenges, customs administrations worldwide are seeking fresh methods, including better ways of using IT, to improve their efficiency and effectiveness. As a result, many customs modernization programs have, over the last decade, included significant computerization components. The revised Kyoto Convention proposes that countries reform existing customs practices to further facilitate the international movement of goods. The adoption of simplified business processes, modern risk management approaches, post-clearance audit controls, and the use of information technology tools by managers are all strongly recommended. As a result, and as part of their reform modernization strategies, East AFRITAC member countries have (to varying degrees) automated their customs processes. Kenya has implemented the Gainde 2000 system developed by Senegal. The other regional agencies rely mainly on the ASYCUDA customs management system developed by UNCTAD and implemented in over 80 countries worldwide. However, it is perceived that in all the countries, the automated systems are largely being used for transactions processing, and their full potential is yet to be exploited. In addition, there are concerns that the regional systems are not responsive to the emerging business needs of modern customs administration, especially in enhancing risk management approaches. The situation has been blamed, partly, on the lack of capacity in the regional customs administrations to   East AFRITAC regional workshop on “Challenges and Opportunities for Customs Management in a Computerized Environment”  August 3‐7, 2009, Kenya School of Monetary Studies, Nairobi, Kenya                   Page      1                                                                                                                                                                                              
  • 2. ERITREA ETHIOPIA UGANDA   KENYA TANZANIA MALAWI fully understand, manipulate and effectively utilize available IT capabilities. However it has also been argued that the existing regional systems are deficient, especially with regard to their data-mining capabilities and ability to support the ever-increasing demands of modern customs operations. As a result of the above concerns, regional customs agencies have recently invested considerable resources developing internal capacity, developing workarounds to support key functions such as valuation and risk management, and explored available options to enhance critical functionalities. WORKSHOP OBJECTIVES The main objectives of the workshop will be to review regional cross-cutting customs administration issues, benchmark regional IT systems against best practice, and develop a way forward for the region. The one-week workshop will discuss, amongst others, the following topics: Customs administration management issues and challenges in the region The gap between the current and desired end-state of customs administration in the region The role of IT in customs administration International and regional trends and developments in computerizing customs operations Options and design of appropriate computerization strategies for customs administration Within the above context, specific issues to be addressed are: What is the desired end-state of customs administration whilst balancing trade facilitation and enforcement? What compliance risks need to be addressed and how? How can IT be used more effectively to improve customs efficiency and effectiveness? Following the workshop it is expected that the participants will - Have a clear understanding of the important functions in the Gainde 2000 and Asycuda ++ systems and how they apply to modern day Customs management Have a clear perception of the key elements of Risk Management in Customs Agree a workshop report outlining the workshop proceedings and focus, issues and findings, and evaluation Agree an Action Plan for enhancing the effective management use of their IT systems Assist with implementation of Action Plan and organization of any necessary training in the relevant country Provide feedback to IMF on progress of implementation of agreed Action Plan   East AFRITAC regional workshop on “Challenges and Opportunities for Customs Management in a Computerized Environment”  August 3‐7, 2009, Kenya School of Monetary Studies, Nairobi, Kenya                   Page      2                                                                                                                                                                                              
  • 3. ERITREA ETHIOPIA UGANDA   KENYA TANZANIA MALAWI OUTPUTS The workshop is validated by the successful agreement between the workshop participants and the IMF resource persons of an Action Plan to enhance the effective use of current IT systems and communicate any vital system change requests to their IT system providers. The participants will be expected to subsequently apply what the agreed workshop findings in their home countries. The IMF will make the necessary follow-ups during ensuing country mission visits. TARGET POPULATION The workshop is designed for to senior-level customs administration managers and IT officials in the East AFRITAC region. Participants are expected to have a sound working knowledge of their national Customs import and export procedures and the various problem areas. WORKSHOP FORMAT The workshop is based on an informal lecture and training workshop structure. The event is participative and structured around a series of inter-related topics. It is designed to illustrate the advantages of IT systems as a tool to assist Customs managers in meeting organizational objectives. This will involve: Facilitators presenting and discussing a wide range of customs administration and computerization issues; Country representatives presenting case studies on customs administration reforms and IT; Group discussions to assess and highlight the realities, benefits, issues and challenges of implementing sound reform and well-aligned computerization strategies in the region; Visiting a Kenya Revenue Authority (KRA) customs office to provide participants a practical case study, experience and exposure to customs management and computerization issues and practices; and Presentation of group reports on the Kenya case study, highlighting the current situation, issues and recommendations for sound management of customs operations, including a pragmatic computerization strategy. DURATION The duration of the workshop is 5 Days.   East AFRITAC regional workshop on “Challenges and Opportunities for Customs Management in a Computerized Environment”  August 3‐7, 2009, Kenya School of Monetary Studies, Nairobi, Kenya                   Page      3                                                                                                                                                                                              
  • 4. ERITREA ETHIOPIA UGANDA   KENYA TANZANIA MALAWI FACILITATORS The workshop facilitators are Andrew Okello and Brian Fulton. Andrew has over 16 years experience in revenue policy and administration in Kenya. He is currently the Revenue Policy and Administration Advisor at the IMF regional technical assistance center (East AFRITAC). Brian has 40 years Customs experience. This includes experience as a manager in UK Customs using various computer systems and 15 years practical experience of ASYCUDA project implementation management, risk management training and a detailed functional knowledge of the ASYCUDA++ system. The workshop is to be hosted at – The Kenya School of Monetary Studies (KSMS) in Nairobi, Kenya TIMETABLE The following timetable is intended as a guide to the topics to be covered and the order in which the topics will be addressed. The amount of time allocated to each subject may vary, according to the relevance of particular topics to the countries as the course develops. The sessions and topics are modified where possible to better suit the needs of the Customs administration and regional priorities. Workshop hours are planned to be 08:30 to 17:00, with a lunch break between 12:30 and 13:30 and tea breaks between 10:30 -11:00 and 15:00 -15:30. Please note however, that as the workshop covers several issues, the hours may be subject to change, depending on the rate of progress through the subjects.   East AFRITAC regional workshop on “Challenges and Opportunities for Customs Management in a Computerized Environment”  August 3‐7, 2009, Kenya School of Monetary Studies, Nairobi, Kenya                   Page      4                                                                                                                                                                                              
  • 5.   Day Date Session 1 Session 2 Session 3 Session 4 Case studies: Introduction & domestics, The Setting: The Setting [Cont’d] Initiatives to modernize 1 including photo session Overview of trade policy & Regional customs procedures, practices & 3rd August Monday customs operations. administration trends. The role systems. Efforts to improve International customs of IT in customs administration. trade facilitation. administration trends Ethiopia & Malawi Brief Recap of Day 1. Customs strategies in the Using IT to support risk Using IT to support risk 2 th modern world. Perception of Comprehensive audit of IT 4 August management management Tuesday positive & negative features of implementation – The case of in customs. in customs. [Cont’d] current IT systems. Uganda. Information needs. Brief Recap of Day 2. Case Studies: How can IT enhance common Presentation on proposed 3 community based system Risk management practices in border management [JICA]. Wednesday 5th August Using IT to support risk Rwanda & Tanzania Regional interconnectivity – A linking domestic stakeholders management presentation on RADDEX. [Kenya]. in customs. [Cont’d] 4 Explanation & Group Visit to KRA - Fieldwork Visit to KRA - Fieldwork 6th August Preparations for field work in Thursday KRA Presentations & plenary Findings & best practices 5 sessions 7th August Workshop Event Review & Friday Agree Way Forward Closure Agree key Action Plan points     East AFRITAC regional workshop on “Challenges and Opportunities for Customs Management in a Computerized Environment”  August 3‐7, 2009, Kenya School of Monetary Studies, Nairobi, Kenya                   Page      5