Customer Service Team Building & Development Jeff Werner www.JeffWerner.net

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Customer Service Power Point example I adapt for Restaurants and small to medium sized businesses. I include many activities and music plus my fabulous Game Show all about enhancing your Customer Service Program. They "Get it", understand, Celebrate, and enjoy themselves all at the same event. The buzz is great the next day around the cash register! 408.356.0873 Jeff@JeffWerner.net www.JeffWerner.net

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Customer Service Team Building & Development Jeff Werner www.JeffWerner.net

  1. 3. Welcome!
  2. 4. Customer Service is #1
  3. 5. Everyone Feels Good Every Time We walk in or out of these magic doors! Customer Service is #1! “We Feel Good!”
  4. 7. The FISH! Philosophy <ul><li>#1 - Attitude </li></ul><ul><li>#2 - FUN! </li></ul><ul><li>#3 - Make Their Day </li></ul><ul><li>#4 - Be Present </li></ul>
  5. 8. The FISH! Philosophy <ul><li>#1 - Attitude </li></ul><ul><li>#2 - FUN! </li></ul><ul><li>#3 - Make Their Day </li></ul><ul><li>#4 - Be Present </li></ul>
  6. 9. #1 Attitude !
  7. 10. #2 FUN!
  8. 13. <ul><li>#1 - Attitude </li></ul><ul><li>#2 - FUN! </li></ul><ul><li>#3 - Make Their Day </li></ul><ul><li>#4 - Be Present </li></ul>“ Our Customers are our Life and Blood! Our Customers are #1”
  9. 15. Customer Service Appreciation

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