Customer Service Team Building & Development Jeff Werner www.JeffWerner.net

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    Customer Service Team Building & Development Jeff Werner www.JeffWerner.net - Presentation Transcript

    1.  
    2.  
    3. Welcome!
    4. Customer Service is #1
    5. Everyone Feels Good Every Time We walk in or out of these magic doors! Customer Service is #1! “We Feel Good!”
    6.  
    7. The FISH! Philosophy
      • #1 - Attitude
      • #2 - FUN!
      • #3 - Make Their Day
      • #4 - Be Present
    8. The FISH! Philosophy
      • #1 - Attitude
      • #2 - FUN!
      • #3 - Make Their Day
      • #4 - Be Present
    9. #1 Attitude !
    10. #2 FUN!
    11.  
    12.  
      • #1 - Attitude
      • #2 - FUN!
      • #3 - Make Their Day
      • #4 - Be Present
      “ Our Customers are our Life and Blood! Our Customers are #1”
    13.  
    14. Customer Service Appreciation
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