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    Wwupda14 Wwupda14 Presentation Transcript

    • United States Solid Waste and EPA530-N-00-007 Environmental Protection Emergency Response October 2000 Agency (5306W) www.epa.gov/wastewise 1EPA WasteWise Update INSIDE What You Need to Know . . . 4 Improving Future Acquisitions . . . 6 Managing Used Electronics . . . . 7 Opportunities for Manufacturers . . 12 Actions Governments Are Taking . . . 14 ELECTRONICS REUSE AND RECYCLING 2 Printed on paper that contains at least 30 percent postconsumer fiber.
    • WasteWise Update 2 Electronics Reuse and Recycling D o you have old, outdated electronic products (e.g., personal computers and peripherals, laptops, fax machines, copiers, televisions, telephones, and audio/visual or CAD equipment) in your office or home? If so, you’re not alone. According to the Institute for Local Self-Reliance, approximately 75 percent of obsolete electronics are currently being stored or warehoused until there is agreement on the best way to manage this materi- al. As stockpiling continues, there is growing concern about the volume of used or obsolete electronic equipment that will need to be managed responsibly when it emerges from storerooms or attics. Why Are Used Electronics a • Contain hazardous or toxic substances. Some electronic products (notably those with cathode ray tubes or CRTs, Concern? circuit boards, batteries, and mercury switches) contain Besides taking up space in empty cubicles and store- rooms, end-of-life electronics pose several issues regarding What Can You Do With Used proper disposal and potential environmental consequences. Electronics? Discarded electronics: 1. Assess the Equipment You Have. • Represent a rapidly growing waste stream. Technological advances are rapidly rendering formerly cutting-edge elec- • What type of equipment is it? How old is it? Is any of it still working? tronics obsolete. An estimated 20 million personal com- puters became obsolete in 1998. Most of these are in 2. Explore Your Reuse Options. storage. Of the remainder, the bulk were disposed of; • If your equipment is working, is there a nonprofit orga- probably fewer than 6 percent were recycled. Currently, nization or school district in your area that could use it? the useful life of a computer is only 3 to 5 years and • Do you qualify for a tax break for donating equipment? shrinking. In 2005, more than 63 million personal com- (See box on page 5.) puters are projected to be retired according to a recent 3. Consider Repair or Upgrade. study by the National Safety Council. • If your equipment doesn’t work, can it be repaired, refur- • Waste valuable resources. Electronic products are made bished, or used for parts to build or repair other systems? from valuable resources, including precious and other • If your equipment can’t be repaired, will the servicer metals, engineered plastics, glass, and other materials, all send unsalvageable parts to be recycled? of which require energy to source and manufacture. 4. Select a Recycler. Many electronic products also contain parts that could be • What is the recycler’s disposal policy? profitably refurbished and reused with little effort. When • Does the recycler have (or need) a permit to operate in we throw away old electronic equipment, we’re throwing your state? away these resources and generating additional pollution • Who pays for transportation—you or the recycler? associated with the need to access virgin materials and manufacture new products.
    • 3 WasteWise Update hazardous or toxic materials such as lead, mercury, cadmi- um, chromium, and some types of flame retardants, and Management Phases Defined do so in amounts that may cause them to test hazardous There are several commonly used—but often misunder- under Federal law. In particular, the glass screens, or stood—phases in the management of used computers and CRTs, in computer monitors and televisions can contain other electronics. Each phase has distinct characteristics as much as 27 percent lead. Some estimate that since that relate to the degree of modification the equipment many batteries (such as car batteries) have started to be must undergo: removed from waste, electronic products represent the • Asset recovery typically refers to a manufacturer’s largest remaining contributor of heavy metals to the solid internal program that recovers pre- and/or postcon- waste stream. There is concern, particularly at the state sumer materials or components for remanufacture or and local levels, that products containing these con- use in new products. stituents might pose some environmental risks if they are • Refurbishing and reusing involves fixing and reselling not properly managed at end-of-life. or donating used electronic equipment for its original intended purpose. This often involves repairing or replac- What Are the Benefits of ing parts, upgrading memory or other components, and installing new software. Technically, reuse is not consid- Electronics Reuse and Recycling? ered “end-of-life management” because a reusable product has not reached the end of its useful life. The most environmentally sound management of solid • Demanufacturing or disassembling involves manual- waste is achieved when approaches are implemented accord- ly breaking down equipment into its separate compo- ing to the U.S. Environmental Protection Agency’s (EPA) nents, either to recover components for resale or reuse preferred order: waste prevention first, recycling second, and in other equipment, or to sort components before recy- disposal last. There are numerous environmental and societal cling or recovering raw materials. benefits to reusing or recycling used electronics. Proper end- • Recycling or salvaging refers to separating and pro- of-life management of electronics: cessing raw materials such as plastics, metals, and glass for further processing or recovery. • Diverts materials from disposal. Electronics reuse and recy- cling divert bulky equipment from landfills and incinerators. Massachusetts bans CRT disposal in municipal landfills, and a few other states might consider doing the same. • Provides social benefits. Reuse and donation of electronic products extends their useful life and affords individuals or organizations that could not buy new equipment the opportunity to make use of secondhand equipment. • Conserves natural resources and reduces pollution. • Recommendations for improving future electronics Products reconfigured or redesigned to reduce materials and acquisitions through leasing or take-back programs and use greater recycled content use fewer virgin resources and evaluating the environmental attributes of electronics require less energy to produce. When less virgin material before you purchase. and energy is used, pollution is reduced. These energy sav- ings also translate into reduced greenhouse gas emissions. • Methods for managing used electronics through reuse When reuse is not an option, recycling electronic products (including repair, upgrade, and donation) and recycling. creates a supply of parts and materials that can be used to • Opportunities for manufacturers to minimize electronics refurbish older products or manufacture new ones. Many waste, including internal asset recovery programs and WasteWise manufacturers recycle used or off-spec electronic product redesign for ease of repair and upgrades, improved products internally through asset recovery programs. recyclability, or inclusion of greater recycled content. This issue of WasteWise Update explores: • Actions governments are taking to manage electronics • What you need to know before donating or recycling waste such as making computer donation and recycling end-of-life electronics, especially the need to assess and easier from a regulatory standpoint and helping to move retired products quickly into the donation stream, encourage electronic product collection programs for as well as issues surrounding recycling and disposal. households and small businesses. The mention of any company, product, or process in this publication does not constitute or imply endorsement by the U.S. Environmental Protection Agency.
    • WasteWise Update 4 What You Need to Know Before Donating or Recycling End- of-Life Electronics M any have the impression that retired elec- tronic products have substantial residual value. This is probably why so much older electronic equipment remains in storage—most of us just can’t believe it isn’t worth something to someone. In fact, the older equipment gets, the more quickly its value fades—and the more we spend in wasted storage space and costs to hang onto it. Once you decide to retire electronic equipment, move quickly to identify potential donees or resellers to maximize the value of transferring the equipment and the potential tax write-offs you might qualify for. Check Your Regulatory recording destruction methods for each individual machine might be an additional expense. Still, recycling Obligations can be the better course of action financially for many organizations when compared with disposal. Several Web If no one is interested in taking your electronics for sites listing recyclers, as well as organizations arranging reuse or refurbishing, recycling these products for their for donations, are listed in the Resources section at the parts or material value is the next best option. Be aware, end of this Update. however, that in many cases, the material value of retired The cathode ray tubes (CRTs) in color computer moni- electronic equipment does not cover the cost of disman- tors and televisions are often hazardous when discarded tling or preparing the component materials for market. because of the presence of lead. Although the lead is prob- Prices for recycling old electronic products vary widely, ably not an environmental problem while the monitor or depending on geographic area, quantities, and other television is intact, the lead might leach out under condi- issues. For example, stripping proprietary data and
    • 5 WasteWise Update Get Your Tax Breaks Here! To boost donation and reuse of computer equipment for schools, the U.S. Congress expanded tax incentives for private compa- nies that donate computer technology, equipment, or software to schools by passing the 21st Century Classrooms Act for Private Technology Investment, a provision to the Taxpayer Relief Act of 1997. Since the Act took effect in January 1998, companies that donate computers and related equipment to public or private schools, grades K-12, have been able to deduct their full pur- chase costs from their Adjusted Gross Incomes. A clause in the provision prevents the dumping of outdated equipment by requiring companies to show that their donations fit into the receiving school’s curriculum needs (e.g., electronics must be no more than 2 years old at the time of donation). Unfortunately, this tax break does not extend to individuals or sole proprietors; only large companies can claim this computer donation deduction. Companies claiming the donation deduction can still take a depreciation deduction on a computer each year for the first 2 years they own it, allowing them to effectively double-deduct the computers they donate. For assistance with the paperwork and recordkeeping necessary to take advantage of the computer donation tax deduction, visit Thomas L. Kearns’ Charitable Contributions Web site at <www.kidsource.com/kidsource/content/taxes.html>. tions typical of municipal landfills. Federal regulatory • Large Quantities: Wastes from facilities that generate requirements applicable to handling these materials vary.1 more than 100 kilograms of hazardous waste per month Facilities disposing of or recycling used CRTs should are regulated under federal law when disposed. CRTs always check their state regulatory requirements, which sent for disposal from such facilities must be manifested might be different from federal regulatory requirements. as “hazardous waste” and sent to a permitted hazardous waste landfill. CRTs sent for recycling from such facili- • Households: Used computer monitors or televisions ties are also currently subject to federal regulation; how- generated by households are not considered hazardous ever, EPA is in the process of streamlining requirements waste and are not regulated under federal regulations. to make it easier and less costly to send CRTs for recy- • Donation or Resale: Monitors and televisions sent for cling. A proposed rule to this effect will be issued short- continued use (i.e., resold or donated) are not consid- ly. In the meantime, some states are addressing this issue, ered hazardous waste. for example, by handling these materials as “universal waste,” thereby reducing the management requirements • Small Quantities Exempt: Businesses and other organi- applicable to the recycling of CRTs. Therefore, organiza- zations are not regulated under most federal require- tions should consult with their state governments. ments if the facility discards less than 100 kilograms (about 220 lb.) of hazardous waste, including used CRTs, per month. (These wastes must still go to a facil- 1 This discussion summarizes relevant federal regulatory requirements. For the complete federal hazardous waste ity authorized to receive solid waste.) requirements for generators, consult 40 CFR Parts 260-262.
    • WasteWise Update 6 Improving Future Acquisitions T o minimize the environmental impacts of electronic products, consider various product attributes before purchasing. Choose products that have reduced toxics content (i.e., reduced lead, mercury, and other heavy metals), greater recycled content, higher energy efficiency, longer life expectancy, and ease of upgradability, and contain features that facilitate recycling at end- of-life. Consider whether leasing electronic equipment is appropriate for your organization. Also, con- sider purchasing refurbished or remanufactured electronic equipment. When evaluating electronic equipment to determine if it can Purchasers also should look for product attributes that be upgraded or repaired, purchasers should look for products that: will, when the time comes, facilitate recycling through ease of dismantling and sorting. Select products that: • Have modular designs that allow for easy installation and service of hardware or memory upgrades. • Minimize the use of different types of materials (e.g., plastic resins) because products containing diverse materi- • Utilize latches or snap construction to enable quick access als are more difficult and time-consuming to sort. to internal components. • Use screws and fasteners that are made of the same type • Are manufactured without glue and/or fixing tape, of material as the parent part so that they may be recycled because they are difficult to remove. together. • Do not require special tools for removing or replacing • Don’t contain foams, coatings, or paint that can contami- parts or batteries. nate parts and prevent recycling. • Have connections, such as breakaway joints and panels, that allow plastic housings to be removed easily. Giving Electronics a New Lease on Life • Eliminate labels by molding information directly onto parts, avoiding the need to use additional materials or Purchasers who don’t want the responsibility of dealing chemicals that could contaminate plastic. with end-of-life equipment, but still prefer to use the most up-to-date products, should consider leasing instead of • Use internationally recognized symbols for coding plastic purchasing. This option allows them to return old equip- parts for easy sorting. ment to the vendor for upgrades or credits toward future purchases. Leasing also eliminates consumer responsibili- Other questions to consider when selecting new electron- ties for proper product disposal or management because ic equipment include: they do not own the equipment. Another option involves • Is the product or its battery rechargeable? selecting a dealer, retailer, or manufacturer that operates a product take-back program and allows consumers to • Does the product use replaceable parts that are readily return old equipment when purchasing new products or available from the manufacturer or retailers? system upgrades. • Does the product use remanufactured parts? For a case study showcasing a leasing agreement between WasteWise partners Monsanto and Dell Computer Corp., see • Does the product contain recycled-content material? the October 1998 WasteWise Update: Extended Product Responsibility at <www.epa.gov/wastewise/pub_c.htm#ten>. These characteristics can help extend the life of your elec- tronic equipment, delay the need to purchase newer equip- ment, and reduce the cost of recycling at end-of-life.
    • 7 WasteWise Update Aspen Skiing Company Lifts Managing Used Students’ Classroom Experience In a small town, word spreads fast. When WasteWise part- Electronics ner Aspen Skiing Company’s Environmental Affairs Director Chris Lane heard that local schools needed computers, he says “it was an easy decision.” After a recent computer Repair and upgrade, the company found itself with 60 perfectly good 486-microprocessor computer systems. “It wasn’t practical to sell them because we wouldn’t get Donation—Extending much in return,” says Information Systems Manager Joe Zazzaretti. “So Product Lifespans we donated them, and the feedback from that was great.” R Basalt Elementary School was apid strides in electronics tech- one of the benefactors of the nology have improved products company’s donation, receiving 12 computers. In October and increased consumer conve- 1999, the school received a nience. But they also have small grant from a local educa- tional foundation to create the heightened desire to have the Basalt Bugle, a student maga- newest, fastest equipment. If your company has zine aimed at improving and showcasing students’ creative recently acquired—or is getting ready to writing skills. The students now acquire—new equipment, consider donating old use the computers to write and edit the publication. “The addition equipment to schools, nonprofits, and charitable of the computers donated by the Aspen organizations. Some organizations even accept Skiing Company will enable a greater number of students to participate in publish- nonworking equipment to repair for resale or to ing the Basalt Bugle,” says former Basalt Elementary School Principal Bill Vitany. use the parts to refurbish other systems. The local press wrote about the donations, and soon Understand that not all used equipment is wel- Aspen Skiing began receiving requests from other organiza- comed by schools and nonprofits, however. Newer tions, including a local police department. Currently, Aspen Skiing is partnering with a local Internet service provider to equipment is more attractive to these users than refurbish the computers and make them available to the older equipment. This community’s low-income residents to help their children compete in school. For more information on Aspen’s dona- raises the importance of tion program, contact Chris Lane at <crlane@skiaspen.com>. getting equipment out Donation Done Right at Public of storage and into the Service Enterprise Group hands of potential What began as a small component of the lifecycle man- users quickly. The agement program at WasteWise partner Public Service longer you hang onto Enterprise Group’s (PSEG) Resource Recovery Center in Paulsboro, New Jersey, has grown into an award-winning used electronics, the operation. Over a 3-year period, this large power company quicker they lose any has donated more than $1 million worth of computers, technology, and training to urban educational facilities and potential value they organizations in New Jersey. In 1999 alone, PSEG’s computer might have to others.
    • WasteWise Update 8 Getting Over the Software Hurdle Due to copyright issues, operating systems—such as WordPerfect® or Microsoft Windows®—are often removed from computers prior to donation. Many schools and nonprofit organizations do not have the resources to purchase new software. As a result, these “empty” computers are essentially useless to them. Recently, more generic operating programs have been developed that can be loaded onto computer equipment and remain with the system following donation, even if proprietary programming or other software applications are removed. One example of this so-called “spare-tire” software is made by NewDeal, Inc. NewDeal’s comprehensive suites of communication, productivity, and curriculum software include a word processor, spread- sheet, database, Internet browser, and email and can run on any PC, from a 286 to a Pentium III. For more information, visit the company’s Web site, <www.newdealinc.com/>. recovery operations prevented nearly 120,000 pounds of high in value, so recipients do not feel they are getting sec- electronics, or the equivalent of more than 1,500 desktop ond-tier products. The cost of reconditioning and donating computer systems, from entering the waste stream. Of this computers is roughly $160 per system, while the sale of one amount, PSEG donated $220,000 in equipment to more high-end computer might generate as much as $500. Proper than 80 organizations and sold $105,000 in equipment to demanufacture and recycling, on the other hand, would more than 300 customers, avoiding almost $57,000 in dis- have cost $35 per system in processing and recovery fees. posal costs. This program earned PSEG the New Jersey DONATION DO’S AND DON’TS Department of Environmental Protection’s Environmental Excellence Award in the Safe and Healthy Communities cat- According to Tom Costantino of PSEG’s Resource egory in June 2000. Recovery Center, the key steps in implementing a solid computer recovery and donation program include: DETERMINING WHETHER AND WHEN TO DONATE • Establishing criteria for determining how equipment will How does a company determine whether a computer be handled (i.e., upgraded, remanufactured, donated, should be reused internally, donated, or sold? The sold, or demanufactured and recycled). Information Technology (IT) group at PSEG tests all • Removing all sensitive information and personal files “retired” equipment to see if it meets the company’s corpo- from the hard drives. rate standard. If not, the group looks at whether the equip- ment might meet the needs of less technology-intensive • Finding recipients with whom you are comfortable. businesses, educational facilities, or personal residences. A common mistake companies make, Costantino says, is PSEG has committed a large space to evaluate and test its dropping equipment off at a donation site without making equipment. Equipment that does not meet the corporate sure it will function and be reused properly. PSEG goes to standard for reuse within the company is considered for some effort to make sure its computers are reused to their resale or donation. PSEG tries to sell enough high-end com- fullest potential. At the Resource Recovery Center, the com- puters to balance the cost of refurbishing computers prior to pany cleans the hard drives, removes sensitive and personal donation. This effort provides used computers that are still
    • 9 WasteWise Update Recycling Electronics in Large information, and adds Microsoft Windows® operating soft- ware through a cooperative agreement with Microsoft Corp. Organizations: The USPS’s Microsoft provides older versions of software that will not be First-Class Plan competitive on the market. (See box on page 8.) At the donation site, PSEG technicians evalu- How does an organization with more than 35,000 loca- ate whether the recipients are able to tions in the United States, each connected to the second accommodate and make use of the largest electronic communications network in the world equipment, then finally set up and (behind the Internet), deal with the sheer volume test the computers to ensure they of electronic equipment arising from rapid are operating properly before releas- turnover in technology? The U.S. Postal ing them. Service (USPS) found that an organization- “A financial commitment is vital to wide approach to recycling outdated electronic implementing a successful computer dona- products made economic sense. Used equip- tion program, but that financial commitment ment in storage represents frozen assets. “The will pay dividends,” Costantino says. Bulk longer it sits out of use, the more value it sale is a tempting option because it loses,” says USPS—Northeast Area requires less of a capital investment. But, Environmental Compliance Coordinator Costantino cautions, “It has its environ- Charlie Vidich. Two years ago, USPS headquar- mental perils. PSEG avoids compromis- ters selected the USPS—Northeast Area, a 1999 ing its environmental ethic by selling WasteWise Partner of the Year, for a feasibility quality equipment and by not selling to study on electronics recycling. people who are not going to properly recycle the equipment.” GETTING STARTED For more information on PSEG’s Vidich suggests a team approach to evaluating recycling electronics donation program, contact facilities. In the case of USPS, this means drawing input PSEG’s Manager of Resource from various departments, such as environmental, purchas- Recovery Al Fralinger at 856 224- ing, materials management, and information technology. 1638 or by e-mail at • Establish a baseline. First, the USPS cataloged existing <Albert.Fralinger@pseg.com>. methods of collection, storage, and disposal. Most of its equipment was being taken to storage facilities in each of Electronics its nine postal districts. Districts reused or donated equip- ment whenever possible, but the system was not centrally Recycling— coordinated. • Determine reuse and recycling strategies. During the Going for the Gold second phase, USPS established reuse and recycling strategies for various types of electronics equipment, (or Silver, or Platinum...) including PCs, keyboards, laptops, integrated retail termi- nals, fax machines, and telephones. Electronics recycling is a new industry emerging to man- • Screen potential recyclers. USPS hired a firm to study age the growing volumes of discarded electronics. In the the electronics recycling industry in the Northeast. To past, scrap dealers collected used or discarded electronic help standardize evaluation of the companies, the USPS products to recover precious metals such as gold, silver, team required potential recyclers to complete an audit platinum, and palladium contained within. Today, electron- questionnaire. The team then evaluated the recyclers’ ic products contain fewer precious metals, but electronics compliance records; pollution prevention and recycling recyclers are finding ways to repair, reuse, and recycle more practices; potential Comprehensive Environmental of the materials in used electronics. Many use innovative Response, Compensation, and Liability Act (CERCLA techniques and high-tech instruments (coupled with old- or Superfund) liabilities; and environmental manage- fashioned manual labor) to pinpoint malfunctions and ment systems. repair products, to dismantle electronic equipment into • Conduct site visits. Vidich advises site visits to elec- component parts for reuse or recycling, and to separate tronics recyclers. “It’s not possible to fully evaluate the commodities for further processing or recycling. liabilities of doing business with these companies without
    • WasteWise Update 10 visiting their facilities, and in some cases, per year—at its facilities in Newfields, New visiting their subcontractors or affiliated Hampshire, and Hagerstown, Maryland. businesses that manage their waste When the electronics arrive at DMC streams,” he says. One concern (customers are responsible for trans- for many organizations is that porting used equipment), every- some companies might land- thing is weighed and separated fill the materials that can- according to the appropriate not be reused, resold, or disposition method for that recycled. material. While DMC can refurbish approximately HOW THE USPS 10 to 15 percent of the RECOVERY SYSTEM components for resale, WORKS everything else is Empty mail trucks demanufactured to its deliver the outdated original parts and equipment to a cen- sold to the appropri- tral collection facili- ate materials dealer. ty in each of the “DMC has a buyer nine Northeast for every type of postal districts. material except bat- Recycling compa- teries, which are nies under contract managed as haz- to the USPS collect ardous waste,” says the equipment Rick Campbell, from these ware- DMC’s director of houses for recycling. corporate relations. The USPS pays recy- “DMC continually clers for their services strives to improve our based on the costs to service to ensure that pick up, transport, and we reuse what we can recycle the equipment. and recycle the rest If the recycler successful- without landfilling.” ly resells valuable parts or DMC has a strong com- materials, it shares the rev- mitment to end electronics enue with the USPS, which disposal in the United States has a special account to track and abroad, so the company these transactions. takes time to educate the public For more information about the and work with environmentalists and USPS—Northeast Area’s electronics industry leaders to avert the accumula- recovery efforts, contact Charlie Vidich at tion of millions of tons of scrap and surplus <cvidich@email.usps.gov>. electronic equipment. “We participate in many speaking engagements to educate corporations about the Electronics Recycling Means importance of recycling electronics,” Campbell says. The company is also ISO 14000-certified. Business for DMC The electronics industry shows no sign of slowing pro- Every week, WasteWise partner DMC The Electronics duction, and consumer demand is expected to grow, so the Recycling Company receives truckloads of outdated elec- market for electronics recycling will most likely continue, tronics—ranging from televisions and personal computers keeping demand for DMC’s services humming for some to mainframes—from Fortune 500 companies, government time to come. Contact Rick Campbell at 603 772-7236, or agencies, manufacturers, and service companies. DMC send e-mail to <rcamp@dmcrecycling.com>. For more infor- processes 750,000 pounds (375 tons) of equipment per mation on electronics recycling or selecting an electronics week—that’s equivalent to 39 million pounds (19,500 tons) recycler, visit DMC’s Web site at <www.dmcrecycling.com>.
    • 11 WasteWise Update How Are Computers Recycled? Some products destined for recycling, such as aluminum cans and newspapers, find themselves reborn as like products. But tracing the path of recycled electronic products is considerably more complicated. What follows are some of the steps a typical computer could undergo during recycling: CIRCUIT BOARDS Most circuit boards and some hard drives can be marketed for resale as operational parts. Unusable circuit boards are chopped into a powder and separated into fiberglass, metals, and precious metals through a process called fire assay. PLASTIC HOUSINGS Plastic housings are separated from the electronic equipment, and materials such as labels and foam insulation are removed through air classification. Unfortunately, plastic housings on computers and monitors will not fit on newer equip- ment. At present, these plastics are difficult to market because they contain mixed or unmarked resins that cannot be readi- ly identified or separated, as well as some additives such as flame retardants that complicate recycling. Some near-term uses of these plastics include use in roadbed fill. Efforts are under way, however, to find higher value applications for these plastics in products such as flooring, computer, and automotive parts. SMALL PLASTIC COMPONENTS The small plastic parts inside computers are typically made from uniform-colored, high density polyethylene (HDPE). This makes them easier to remove, grind, and process. Recyclers must take great care not to mix other materials (e.g., metals) or different resins in with these plastics. Even a small amount of contamination can cause a buyer to reject an entire load. If ground plastic resins appear to have contamination from mixed resins, the recycler can hydroseparate them because of their varying densities. SCREWS, CLIPS, SMALL METAL PARTS Screws, clips, and small metal components are sorted and separated magnetically into ferrous and nonferrous groups. The metals are sold as scrap. MONITORS Monitors are handed over to a separate demanufacturing line, where workers remove the plastic housings, metal supports, and circuit boards. The cathode ray tube (CRT) itself is a funnel-shaped, leaded glass tube with a metal frame inside. The worker separates the funnel from the front panel glass. The CRT is then crushed, and the leaded glass and metal are sepa- rated. The glass is screened, processed, and inspected for contaminants. Much of it can be sold to CRT manufacturers for use in new CRT glass. The metal is sold for its scrap value.
    • WasteWise Update 12 Opportunities for Manufacturers to Minimize Electronics Waste M ost older electronic equipment is difficult to upgrade and hard to disassemble for reuse and recycling because it was never designed with these ends in mind. But public policy trends and industry initiatives are increasingly promoting “greener” products—those with lower lifecycle environmental impacts, including impacts at product end-of-life. As a result, more manufacturers are designing for the envi- ronment (DfE). This includes reducing toxic constituents in products, using more recycled materials, and designing products to be more easily upgraded and recycled. Some manufacturers are also beginning to offer “asset management services” to their clients, including product take-back and recycling. Producers of high-tech products face multi- cent fewer parts than traditional sets. ple challenges in the design process. In this Similarly, Sharp reduced the product fast-paced and highly competitive field, weight of its VCRs by 27 percent and they must meet consumers’ perfor- the number of parts by 15 percent. Leading mance and cost expectations at the • Use of recycled-content materials. same time they strive to minimize by Example Who will use all the materials lifecycle environmental impacts. recovered from end-of-life elec- Some manufacturers are addressing The Electronic Industries tronics? Some manufacturers are this challenge by taking environ- Alliance (EIA), a trade association helping to boost the market for mental considerations into representing the electronics industry these materials by looking for account at the earliest stages of ways to use recycled content in and a WasteWise endorser, is encourag- product design. What follows their new products. WasteWise ing its members to design for the environ- are some of the design changes partner Pitney Bowes Inc.’s ment (DfE). EIA’s Environmental Issues that are making a difference: plastic injection operations inte- Council has published a summary of steps • Standardization of material grate an average of 5 percent its members are taking to improve the types. Standardizing material preconsumer plastic into its environmental attributes of their products types not only facilitates components, and purchases of and processes. See EIA’s Web site at product recycling by minimiz- components from outside ven- ing the different types of plas- dors contain up to 3 percent <www.eia.org/download/eic/21/ tics and parts that need to be recycled content. dfe-comp.html> for more informa- sorted, but also reduces manu- tion. Other organizations active in • Use of refurbished/recondi- facturing costs. WasteWise part- tioned parts. Voluntary asset recov- electronics recycling and DfE ner Sharp Electronics Corp. ery programs reuse or refurbish are listed in the Update’s incorporated material reduction equipment that may no longer serve Resources Section. techniques into a number of its prod- the needs of the original customer, but ucts, including televisions that use 50 that retains value and might be beneficial percent fewer types of plastics and 33 per- to other users. For example, WasteWise
    • 13 WasteWise Update • Remanufacturing. Used electronics can be disassembled and remanufactured into new products, thereby reducing From Drawing Board to production costs and minimizing waste generation. In Circuit Board 1999, WasteWise partner Xerox Corp. remanufactured equipment and parts from more than 30,000 tons of WasteWise partner Motorola, Inc., is making efforts to returned machines, reducing energy consumption and design its products with the environment in mind. In diverting valuable equipment from disposal. Because addition to manufacturing products, Motorola has braved new territory—electronics demanufacturing. products are designed with remanufacturing in mind, the company offers the same guarantees for remanufactured Motorola’s Plantation, Florida, facility is the company’s equipment as for all-new equipment. The company main center for electronics demanufacturing and reuse. The demanufacturing program started in 1993 reports that the financial benefits of these efforts amount when the company faced a semiconductor shortage. to several hundred million dollars each year. The company decided to recycle assembled, precon- sumer circuit boards. Four years in the making, • Recyclability. Labeling materials (such as plastic resins) Motorola’s asset recovery program relies on engineer- used in products and reducing reliance on paints and ing overruns of preconsumer circuit boards as a princi- coatings (which can contaminate secondary materials pal source of valuable components. streams) help make sorting and recovering secondary Numerous rounds of rigorous tests were performed to materials more cost-effective. WasteWise partner Hewlett prove that products made with recovered components Packard Company, for example, uses material identifica- perform just as well as products made with virgin com- tion codes and marks all plastic parts according to ISO ponents. The success of Motorola’s semiconductor 11469. Additionally, the company molds user instruc- recovery and reuse program prompted the company to tions into the plastic rather than using a paper label. extend recovery efforts, reaching out to manufacturing facilities worldwide and encompassing reuse and recy- For a more detailed discussion of DfE, see the October 1998 cling of all product components. WasteWise Update: Extended Product Responsibility (EPA530-N- For more information, contact Jaime A. Santiago, 98-007) at <www.epa.gov/wastewise/pub_c.htm#ten>. manufacturing manager at Motorola’s Material Demanufacturing Center, at 954 723-4744, or e-mail him at <ejs020@email.mot.com>. partner Sun Microsystems, Inc., has a comprehensive reuse program that accepts used systems from customers and separates materials according to a “save list” that out- lines key components for reuse. Returned systems that are unsuitable for remanufacture or components not includ- ed on the “save list” continue to circulate and perform other useful functions.
    • WasteWise Update 14 Actions Governments Are Taking to Manage Electronics Waste A s the pace of new product development and obso- lescence steadily accelerates, policy-makers across the United States are focusing on how to manage the growing waste from electronic products. More and more state and local governments are experi- menting with collection, donation, and recycling of used electronics products, as well as ways to involve producers of electronics in helping to recover these products at end-of-life. Some states, as well as the federal government, are working to make their policies less burdensome for generators of used electronic products to encourage donation and recycling instead of disposal. Businesses and others who are considering donation, recy- cling, or disposal of electronic products should check their state regulations and policies. These policies vary widely from jurisdiction to jurisdiction. Some of the major initiatives are summarized below: • Streamlining regulatory status of cathode ray tubes Environmental Protection’s CRT Reuse and Recycling (CRTs) bound for recycling. Most CRTs (especially color Web site at <www.magnet.state.ma.us/dep/recycle/ monitors for computers or televisions) are considered haz- crt/crthome.htm>. Florida also might consider doing the ardous under federal and state regulations because of the same, but only after ensuring that an adequate recycling presence of lead. To encourage more collection and recy- infrastructure exists. Information on Florida's strategy for cling of CRTs, EPA will be proposing rulemaking end-of-life electronics is available at the Florida changes to streamline existing federal management Department of Environmental Protection’s Web site at requirements, which currently add expense and paper- <www.dep.state.fl.us/dwm/programs/electronics>. work to CRT recycling. EPA has already made similar • Setting up local collection sites. In recent years, an rule changes to encourage the recycling of certain batter- increasing number of communities have experimented ies, thermostats, hazardous waste lamps, and pesticides. with various ways of collecting end-of-life electronics. Several states currently have or are considering changes to There are now periodic or ongoing electronics collection do the same for CRTs. and/or drop-off programs in many states. Some of these • Banning disposal of CRTs. WasteWise partner the experiences are profiled in an EPA report called Analysis Commonwealth of Massachusetts recently banned dis- of Five Community Consumer/Residential Collections of posal of CRTs in its municipal waste landfills. For pro- End-of-Life Electronic and Electrical Equipment. This gram details, visit the Massachusetts Department of report is available on USEPA-New England’s Web site at
    • 15 WasteWise Update <www.epa.gov/region01/steward/electcol/index.html>. degree to which voluntary assistance partnerships with For information on additional collection pilots, check the industry can address this waste stream (see article below National Recycling Coalition’s Web site at for details on this initiative). For more information on <www.nrc-recycle.org/Programs/electronics> and EPA’s OEA’s product stewardship efforts in general, go to Extended Product Responsibility Web site, under <www.moea.state.mn.us>. The NEWMOA states are con- Electronics, at <www.epa.gov/epr>. sidering model legislation to mandate producer take back of mercury-containing products (see the previous bullet). • Charging a recycling fee at point of sale. South Carolina’s Recycling Market Development Advisory Public-Private Partnership Council (RMDAC) is seeking industry input and legisla- Proves Positive for Recycling tive support for an electronic equipment recycling pro- gram in that state. The council has proposed a fee on the Growing concern over the disposal of electrical and elec- purchase of new electronic equipment containing CRTs, tronic products in the municipal solid waste stream such as televisions and computer monitors, to help devel- prompted the Minnesota OEA to sponsor a recycling op a state infrastructure for scrap electronic equipment demonstration project targeting residential and small busi- recovery and recycling. The monies would provide grants ness electronic discards. WasteWise partner Matsushita and loans to local governments and businesses that col- Electric Corporation of America (Panasonic) and lect, transport, process, and recycle discarded electronics. WasteWise endorser the American Plastics Council par- South Carolina continues to pursue this initiative by tially funded the demonstration project along with Sony gathering information and additional support from Electronics, Inc., and the Waste Management-Asset industry allies. Watch the RMDAC Web site at Recovery Group (WM-ARG). The pilot compared various <www.callsouthcarolina.com/recycling/Default.htm> for collection techniques and costs and assessed collection and the latest developments. recycling infrastructure development needs. It encom- • Labeling products containing hazardous substances. passed 65 recycling centers serving approximately one- Vermont requires manufacturers of certain mercury- third of Minnesota’s residents. Recognizing that no single containing products to label these products for sale in the collection strategy (e.g., curbside, dropoff, or retail collec- state. To discard labeled mercury-added products, con- tion centers) could provide the solution, the project part- sumers must drop them off at a designated collection point ners tested several strategies to see which were most or a facility authorized to accept such items. The Northeast successful at capturing material or reducing costs. During a Waste Management Officials Association’s (NEWMOA’s) “Model Mercury Legislation” calls for this type of labeling (Continued on Page 16) as well as other requirements, including producer take back, for mercury-containing products. For more informa- King-Size Local Effort tion on this model legislation, see <www.newmoa.org/ Newmoa/htdocs/prevention/mercury/>. One of the newest programs of WasteWise Partner King County, Washington, Department of Natural Resources is a • Investigating extended product responsibility. Some 4-month pilot Computer Recovery Project. The project aims states are looking at ways to engage producers of electron- to collect, among other things, computer central processing ic products in the collection and recycling of these prod- units (CPUs), monitors, keyboards, and mice from county ucts at end-of-life. New York has proposed take-back residents and small- to medium-sized businesses. King legislation for electronic equipment that would require County is currently working with 16 computer repair/resale manufacturers to establish collection and/or disassembly vendors and nonprofit organizations to serve as collection points. These collection sites will sort equipment and decide centers for recovery of at least 90 percent of the waste what can be resold as is, repaired for resale, or recycled. equipment. Manufacturers would be required to accept For more information about King County’s Computer such equipment at no charge to consumers.2 Minnesota’s Recovery Project, contact Lisa Sepanski at 206 296-4489, Office of Environmental Assistance (OEA) initially pro- or send e-mail to <lisa.sepanski@metrokc.gov>. posed a product stewardship policy that would mandate Information is also available on the Internet at <http://dnr.metrokc.gov/swd/crp.htm>. producer responsibility for CRTs and some other prod- ucts.3 The state, however, is currently investigating the 2 Kadas, Madeleine Boyer, and Paul E. Hagen. Beveridge & Diamond, P Electronics Take-Back and Recycling Update on .C. Recent U.S. State Initiatives. February 29, 2000. p. 11. 3 Ibid. p. 8
    • WasteWise Update 16 Government (continued from page 15) A New WasteWise Challenge for Today’s Technology— 3-month timeframe from July 31 to October 31, 1999, centers collected nearly 700 tons of used electronic prod- Electronics ucts. WM-ARG spent the next 3 months processing the To help partners reduce the collected materials. After segregating the electronics into growing waste stream of five broad product categories (TVs, monitors, PC units, used electronics, consumer electronics, and mixed electronics), WM-ARG WasteWise identified eight scrap materials to be extracted from the designed a new products. Project partners chose to evaluate the secondary initiative—the WasteWise markets for glass and plastics, which are the two materials Electronics that retain the most value at the end-of-life. Challenge. This is Initial evaluation of the pilot indicated the following the second in a series of WasteWise Challenges. The Transport Packaging Challenge, needs: 1) improvements in recycling technologies; 2) introduced last year, focused on items such as pal- increased procurement of secondary materials for the manu- lets, wraps, and totes, and resulted in substantial cost facture of new products; and 3) regulatory relief for legiti- savings and waste reduction for participating partners. mate electronics recyclers. The study concluded that these Here’s an opportunity to extend the life of electronic changes will help facilitate expansion of electronics recycling. products and perhaps qualify for tax write-offs. In addi- tion, WasteWise will offer Challenge participants techni- For more information, contact Mark Sharp, assistant gen- cal assistance and opportunities for recognition and eral manager of Panasonic’s Corporate Environmental networking. Department, at 202 223-2575 or <sharpm@panasonic.com>. Some examples of electronics waste reduction activities To contact Minnesota regarding this project, call Tony include: Hainault, Minnesota OEA, at 612 215-0298; e-mail him at • Refurbishing and/or upgrading existing electronics <tony.hainault@moea.state.mn.us>; or go to equipment instead of buying new equipment. <www.moea.state.mn.us/plugin/index.cfm>. • Buying remanufactured or recycled equipment. • Contracting with suppliers to lease electronics or to take back and reuse/recycle equipment that is no longer needed. If you have received this publication in error or want to • Donating reusable electronics equipment (e.g., to be removed from the WasteWise Update mailing list, schools or other nonprofit groups). please call the WasteWise Helpline at 800 EPA-WISE (372-9473) or send a copy of this page, with the mail- Call the WasteWise Helpline at 800 EPA-WISE (372- ing label, back to WasteWise at the address below. 9473) to request a pledge card, or sign up electronically Many WasteWise publications, including the WasteWise on the Partner Network section of the WasteWise Web site Update, are available electronically on the WasteWise at <www.epa.gov/wastewise>. Web site at <www.epa.gov/wastewise>. 1EPA United States Environmental Protection Agency (5306W) Washington, DC 20460 Official Business Penalty for Private Use $300
    • Resources for Electronics Waste Management M dealers of used and refurbished National equipment; school and charity Parents-Educators- Directories donation coordinators; and aca- Publishers (PEP) National demic and research institutions. Directory of Computer And Databases Recycling Programs M http://microweb.com/pepsite/ CompuMentor Recycle/recycle_index.html www.compumentor.org/cm/ This directory lists organizations resources/articles/108.html throughout the U.S. and the world This volunteer computer training and that accept and prepare comput- support organization’s Web site pro- ers for donation. vides a list of electronics recycling M M and reuse organizations nationwide. International Association of Share the Technology Electronics Recyclers (IAER) M http://sharetechnology.org/ www.iaer.org/search Computers for Learning This nonprofit corporation’s The trade association for the elec- www.computers.fed.gov national database lists computer tronics industry has several This Web site allows schools and donation offers and requests from resources available electronically, educational nonprofits to register to all over the United States and including a comprehensive list of request surplus federal computer from other countries. electronics recyclers. The Web site equipment. Federal agencies use also contains information about the the Web site to donate computers Electronics and the Environment based upon indications of need. Other Summit, held May 2000. M Web M Electronic Industries Sites National Recycling Coalition’s Alliance (EIA) Electronics Database www.eia.org www.nrc-recycle.org/programs/ EIA’s Environmental Issues electronics/search/getlisting.asp Council serves as a forum for This section of the National industry executives. The site has Recycling Coalition’s Web site information about various envi- hosts a database of electronics ronmental issues, including end- M recyclers, reuse organizations, of-life management of products. and municipal programs that Carnegie Mellon Green Read about Design for the accept old electronic equipment. Design Initiative Environment examples in “Addressing End-of-Life M www.ce.cmu.edu/GreenDesign/ Electronics Through Design.” index.html National Safety Council’s Electronic Product Recovery This Web site provides a compre- & Recycling (EPR2) Directory hensive international resource list for information about end-of-life www.nsc.org/ehc/epr2/ The mention of any company, options for electronic products. It product, or process in this publica- recycler.htm tion does not constitute or imply includes links for computer, soft- This Web site contains a list of endorsement by the U.S. ware, component, and diskette electronics recycling and donation Environmental Protection Agency. recycling; federal, state, and local organizations. recycling/donation programs; elec- tronics manufacturers’ programs;
    • M M Goodwill Industries Recycler’s World Articles & www.recycle.net/computer International, Inc. Publications This Web site lists computer and www.goodwill.org/ telecommunications equipment Gateway Country stores will give recyclers and refurbishers, and a $100 discount off a new PC to hosts a worldwide electronics anyone who donates a function- materials exchange. ing, 386-class or better computer of any brand to Goodwill. M Goodwill might take 286 or Southern Waste M newer computers, but you need to Information eXchange check with your local Goodwill Analysis of Five Community www.wastexchange.org chapter for complete details. Consumer/Residential This Web site is a clearinghouse Collections: End-of-Life M for information about recycled Electronic and Electrical National Cristina products, market development, Equipment Foundation and current legislation and regu- U.S. EPA. 1999. lations. It contains a resource http://cristina.org This publication is a collection of guide about used televisions and This organization brings donated data from five electronics recycling computer recycling management computers to the disabled, eco- pilots and ongoing programs. in Florida. This site will soon link nomically disadvantaged, and to an electronics equipment <www.epa.gov/region01/ students at risk. The Web site con- exchange program. programs/csifinal.pdf> tains donation instructions and answers to tax benefit questions. M M M U.S. EPA’s Extended Product Designing for the Responsibility (EPR) Page Environment: A Design National Recycling Guide for Information and www.epa.gov/epr Coalition’s Electronics Technology Equipment Recycling Initiative This site is dedicated to EPR, a American Plastics Council. product-oriented approach to sus- www.nrc-recycle.org/programs/ 1999. tainable development. Currently, electronics/index.htm it features examples of public and This guide provides a synopsis of This Web site contains information private sector initiatives to pro- basic environmental design con- about electronics recycling and mote EPR in electronic and pack- siderations applicable to comput- donation, policies and programs, aging products. ers and other information tech- reports and publications, and nology equipment. transcripts from past online chats M about electronic product recovery. <www.plasticsresource.com/ The Wireless Foundation reading_room/reports/ M www.wirelessfoundation.org report_enviro_design.html> National Safety Council’s This organization collects and dis- M Electronic Product Recovery tributes cellular phones for neigh- Eco-Design Checklists and Recycling (EPR2) Project borhood crime prevention, domes- Surrey Institute of Art and tic safety, and education pro- www.nsc.org/ehc/epr2.htm Design—The Centre for grams. This section of the EPR2 Project Sustainable Design. 1999. Web site includes EPR2 confer- This is a guide for electronics man- ence summaries and an order ufacturers, “systems integrators,” form for the EPR2 Baseline Report: and suppliers of components and Recycling of Selected Electronic sub-assemblies in planning for Products in the United States. The environmental design. report provides results of the first <www.cfsd.org.uk/nepd/etmuel/ large-scale survey and analyses checklist.htm#ecodcheck> of end-of-life electronics recycling and reuse.
    • M M M End-of-Life Computer and San Jose Computer Collection “Reach out and touch Electronics Recovery Options and Recycling Pilot someone: Cellular tele- for the Mid-Atlantic States phone refurbishers foresee EPA & Vista Environmental. expanding global market” July 1998. Mid-Atlantic Consortium of Recycling and Economic Waste News. October 18, 1999. Prepared by Vista Environmental Development Officials. for EPA’s Common Sense Two Michigan-based companies, March 2000. Initiative, this document discusses ReCellular and Telesource, found a pilot project that examined the As computers quickly become a profitable niche market in refur- potential for collecting used com- outdated, electronics disposal is bishing cellular telephones. puter equipment at retail stores becoming a major issue. This Industrywide, an estimated $500 for recycling. The report identifies report discusses electronics recov- million worth of cell phones will potential barriers and examines ery options and models, plus be refurbished and resold this economic feasibility. It concludes markets and economic develop- year—more than twice the that while the cost of recycling ment. It identifies key issues to amount 5 years ago. This article computer monitors is substantial, consider for policy development discusses how the market for it is nevertheless lower than costs and makes recommendations for refurbished cellular phones works. associated with landfilling used further investigation. M computer equipment. <www.libertynet.org/macredo/ “Making electronic <www.vista.simplenet.com/ eprprj.htm> recycling connections” downReport.htm> M Recycling Today. September Plug into Electronics Reuse 1999. The following is a list of Institute for Local Self- Of the estimated 14 to 20 mil- articles from various trade Reliance. 1997. lion computers that become out- publications that cover the dated each year, only 30 percent This report provides contact infor- topic of electronics recy- are resalable. The remaining 70 mation on 150 computer recovery cling and reuse. Call the percent are usually thrown away facilities as well as indepth pro- WasteWise Helpline at 800 if they are not recycled. This arti- files of the operating experiences 372-9473 for information cle answers the following ques- of 13 that focus on computer on contacting the trade tions: what are the benefits of reuse. Operations profiled are all publications. recycling computers; what are replicable and many are interest- some of the best electronics recy- M ed in starting similar enterprises cling methods; how can comput- in other cities. $15. “Demanufacturing: The er recycling become profitable; emergence of an urban <www.ilsr.org/pubs/pubswtow.html> what are the dangers in recover- industry” M ing materials; and where is elec- Resource Recycling. February tronics recycling headed? Residential Collection of 2000. Household End-of-Life M As technology advances, many Electrical and Electronic “Electronic product discards” computers once considered top- Equipment Pilot Collection Resource Recycling. June 1999. of-the-line are now technological Project relics. To electronics demanufac- This article highlights public and U.S. EPA. 1998. turers, however, piles of obsolete private programs that promote This report features results from computers can turn into virtual electronics reuse and recycling. two EPA-sponsored residential gold mines. Each computer con- Topics include a “Computers for collection pilot programs held tains valuable components such Learning” program, electronic in 1996 and 1997 in Binghamton, as gold, silver, and copper that product reuse organizations and New York, and Somerville, can be salvaged and recycled. collections, and how manufactur- Massachusetts. Copies are This article discusses the chal- ers handle electronic product dis- available by contacting Fred lenges demanufacturers face and cards. The article also includes a Friedman with the USEPA-New offers projections for this indus- list of Internet resources. England RCRA Research Library try’s future expansion. at 617 918-1807 or <friedman.fred@epa.gov>.
    • M M Recycling Services for nonfunc- tional or outdated equipment—to “The leasing option” “The Conundrum of help customers manage used Computer Recycling” Governing. May 1998. electronic equipment. For addi- Resource Recycling. May 1999. This article highlights how leasing tional information or a quote on office equipment and computers This article discusses personal your equipment, e-mail Dell at is becoming a popular choice for computer (PC) disposal and the <US_DFS_AssetRecovery@ governmental organizations. effect of increased PC use and Dell.com> or call 800 955-3355, Because computers quickly rapid technological advances on ext. 36634. become outdated, it is more cost- computer recycling. It also M effective to replace the technology describes processing methods for by renewing a lease rather than used computers, regulatory issues IBM Product End-of-Life purchasing new equipment. surrounding PC disposal, local Management (PELM) Another benefit of leasing is the and state government activities, Service warranty support and services and strategies for reducing the www.pc.ibm.com/ww/ that are included. number of discarded PCs in the healthycomputing/envreport/ waste stream. end.html M <http://vista.simplenet.com./ IBM’s PELM Service offers a con- “Electronics recycling conundrum.html> venient and affordable way for collection: Targeting the customers to return unused and commercial sector” unwanted IBM and non-IBM Resource Recycling. December equipment for refurbishment and 1998. recycling. Customers in the U.S. The Rhode Island Department of are advised to contact their IBM Environmental Management con- representative for additional ducted a study to determine the information. feasibility of recyclable electronics M collection among commercial Manufacturers’ enterprises. The study highlights Micron Green Recycling Asset Recovery and collection options and strategies Program Recycling Programs for improving collection efficiency www.micronpc.com/programs/ and effectiveness among various mpower/ind_recycle.html commercial sectors. Recyclable M Micron’s Green Recycling electronics collectors can use the Program allows customers pur- COMPAQ Computer Asset study to maximize efficiency chasing new Micron equipment to Recovery Services among different sectors. return old equipment for recy- www.digital.com/das039hm.html M cling. A $75 per system disposal COMPAQ Computer Asset fee is charged for returns of fewer “What to do when comput- Recovery Services (CARS) serves than five systems—companies ers pile up” as a single convenient, responsi- might qualify for a rebate on Recycling Times. November ble source for disposition of any quantities of five systems or more. 1998. brand of computer-related equip- Customers must purchase at least Many organizations accept old ment. Call the CARS access line as many new Micron systems as computers and fix them for reuse. at 800 580-7370 to learn more. the number of systems returned. This article highlights what some M organizations are doing with used Dell Financial Services computers and includes a list of (DFS) Asset Recovery nationwide organizations that Services accept old equipment. www.dell.com/us/en/hied/ services/asset_000.htm DFS offers two asset disposition services—Value Recovery Services for functional equipment and PC