Company Details
Headquarters Operations Offices
Greenville, SC Greenville, SC Five Points, AL
Greer, SC Acworth, GA
Annual Sales: $94,900,000 Easley, SC Kingsland, GA
Honea Path, SC Marietta, GA
Fountain Inn, SC
Employment: 4,260 LaGrange, GA
Greensboro, NC Chattanooga, TN
Winston-Salem, NC Bartlett, TN
Businesses: Seven Springs, NC Russell Springs, KY
IH Services, Inc. – $52,000,000 Laurenburg, NC Blacksburg, VA
Janitorial & Labor Services Ponotoc, MS
2,700 Employees Tiplersville, MS
Pinnacle Staffing – $38,000,000
Temporary Staffing
Founded: 1955
1,560 Employees
Owner: Hendley Family
Gatekeeper Maintenance - $1,400,000
Full Service Maintenance
Corporate Headquarters: Greenville, SC
Newbold Services LLC - $3,500,000
Janitorial & Labor Services
Certified Minority Business Enterprise
185 Employees

Current Service
Area

Professional Associations
Building Service Contractors Association International
IH Services, Inc. has been a BSCAI contractor since 1980. Ryan
Hendley, IH Services’ CEO, served on the board for the eight
years (first as Treasurer, two years as Vice President, and served
as President in 2003).
10201 Lee Highway
Suite 225
Fairfax, VA 22030
703-359-7090 tel
703-352-0493 fax
BSCAI members are professionals who seek to further the image
of the building service industry. We adhere to a code of ethics
which advocates fair business among cleaning contractors.
Through BSCAI meetings and correspondence, we are kept
informed of up-to-date management techniques, personnel issues,
and ways to cut customers’ expenses. This benefits our associates
and the companies we service.
Six of IH Services’ executives have been awarded the designation
of CBSE – the highest certification for cleaning professionals 2003 President -
BSCAI
awarded by the BSCAI.

Certifications
IH Services is certified by the International
Sanitary Supply Association (ISSA) in the
Cleaning Industry Management Standard (CIMS)
– the only consensus based on management
standards in the cleaning industry.
The Standard applies to management,
operations, performance systems and
processes.
Compliance with the Standard
demonstrates that the organization is
structured to deliver consistent quality
systems that are designed to meet the
customer’s needs and expectations.

CURRENT MARKETS
Airports Automotive Commercial Distribution Healthcare Building Products
Carpets Chemicals Consumer Goods Electronics Food Furniture
Glass Heavy Pharmaceutical Textiles Wire Newspapers
Equipment
Printing Paper & Lumber Tire & Rubber Utilities

List of
Services
Total Janitorial Sweeping Machine Cleaning Material Handling Painting
Periodic Cleaning Overhead Cleaning Baler Operations Fork-Lift Operators Sweeper/Scrubber
Caster Maintenance Lighting Maintenance Air Washing Cleaner Grounds Maintenance Recycling
IH SERVICES, INC.

List of
Services
Equipment Cleaning & Hard Floor
Lubrication Maintenance
Total Sweeper/ Fork Lift
Janitorial Scrubber Operators
Operator
Trash Hauling Grounds Maintenance Carpet Care Programs
Waste Baler
Handling Operation
Overhead Cleaning Module Cleaning Merge Bed Cleaning Pallet Repair Box Sortation/Packing
Cab/Trailer Washing Painting Lighting Maintenance Recycling Programs
Trailer
Washout
IH SERVICES, INC.

List of
Services
Equipment Cleaning & Hard Floor
Lubrication Maintenance
Total Sweeper/ Fork Lift
Janitorial Scrubber Operators
Operator
Trash Hauling Grounds Maintenance Carpet Care Programs
Waste Baler
Handling Operation
Overhead Cleaning Painting Merge Bed Cleaning Pallet Repair Box Sortation/Packing
Parking Lot Cleaning Lighting Maintenance Recycling Programs

Management Support
Area On-Site Industrial
The IH Services’ management
Manager Manager Engineering
team becomes involved with
each customer prior to startup
to establish goals and to ensure
a smooth transition.
Satisfied
Customer
Monthly audits with the
customer assist in measuring
the progress of our mutual
goals.
Executive Operations Human
VP Manager Resources

Safety Program for a Safe Work Environment
Hazard Managed by Skilled Professionals
Assessments
Ensures Development, Training &
Compliance of our Associates
Individual Safety
Partnered in Training with Liberty
Job Safety Manual
Analyses Mutual Insurance Company
Pre-Startup Safety Evaluations
Site Specific
Monthly
Safety Safety
Associate
Performance Program
Safety Post Startup Safety Audits
Goals Audit
Meetings
MULTI-FACETED APPROACH

Our Quality Assurance Program
Consists of:
Monthly
Quality Audits
Customer
Established
Feedback
Goals
Daily &
Pro-Active
Weekly
Management
Inspections
Engineered
Job
Schedules

Employee Retention
Incentives
Employee of the Letters of
Attendance Awards Cross Training
Bi-Weekly Paycheck
Month Achievement
Benefits
401(k) for Account
Insurance (Life, Funeral Pay
Holidays Vacation Managers
Health, Dental)

Employee Benefits
Salaried Associates Hourly Associates
(Account Mgr., Supervisors)
Paid Holidays (5)
Paid Holidays (5)
Paid Vacation (One Week)
Paid Vacation (One Week)
Health Insurance (Optional) *
401(K) for Project Managers
Dental Insurance (Optional)*
Health Insurance *
Disability Insurance (Optional)*
Dental Insurance *
Life Insurance (Optional) *
Disability Insurance *
Funeral Pay
Life Insurance *
Funeral Pay
*Benefits in a Card
*Blue Cross/Blue Shield
*Low Cost
*Optional
Co-Pay

Job Coverage Sample

Transition Schedule
The IH Services’ transition term
begins 30 days prior to startup.
The Vice President of Operations,
Operations Manager, District
Manager, Account Manager,
Industrial Engineer and Human
Resources Manager comprise our
team to establish goals, design
the Job Schedules, and assess our
readiness to ensure a smooth
transition.

Client Partnerships
Crown Cork & Seal
Danaher Tool Group
Eastalco Aluminum Co. Emergency One Entertainment Distribution Company
Welding & Cutting
Products
CHARLESTON
INTERNATIONAL
AIRPORT
Greenville
County
Buildings
Graniteville
Specialty
Fabrics Grove Worldwide
Gerber Childrenswear

Client Partnerships
BSH Home Appliances Reliable Sprinkler Robert Bosch Tool
Corp.
Healthcare System
The Hand
Teledyne Electronics
Therapy
Center Furniture
Williamette Industries
William Carter Co.
HONDA
POWER EQUIPMENT
Yokohama Tire
SWEPSONVILLE, NC
UCO Fabrics

BUSINESS DEVELOPMENT MANAGER
CONTACT INFORMATION
• SETH BRUCE
• IH SERVICES, INC.
• BUSINESS DEVELOPMENT MANAGER
• 800-868-3777 (OFFICE)
• 864-423-1646 (CELL)
• SBRUCE@IHSERVICES.COM
• www.IHServices.com