Cynthia L. Corritore, Ph.D. College of Business Creighton University Omaha, NE [email_address] Successful Online Courses: Back to Basics with Successful Business Approaches

Cynthia L. Corritore, Ph.D. College of Business Creighton University

Omaha, NE

[email_address]

Problems at the start .... non-technical MBA students students from diverse programs online fairly new to the College (and to students) networking critical in business school

non-technical MBA students

students from diverse programs

online fairly new to the College (and to students)

networking critical in business school

Problems at the start .... bad experience with online course in late 1990s - too much technology deep knowledge and love of technology proponent of active learning - how take this online?

bad experience with online course in late 1990s - too much technology

deep knowledge and love of technology

proponent of active learning - how take this online?

Positives at the start .... financial support entire year to develop resources - expert course developers, online program director, Dean and Chair support my knowledge human-computer interaction design and technology

financial support

entire year to develop

resources - expert course developers, online program director, Dean and Chair support

my knowledge human-computer interaction design and technology

Positives at the start .... students time commitments student internships all over country required course CU College of Business reputation in local business community

students time commitments

student internships all over country

required course

CU College of Business reputation in local business community

The start Re-engineered the course completely then conceptualized putting the new course online student input about online courses became a student in a semester-long online course

Re-engineered the course completely

then conceptualized putting the new course online

student input about online courses

became a student in a semester-long online course

Goals of Technology Used provide a clear advantage to learning provide experiences “not possible” onsite does not have extensive learning curve easy to implement (for me)

provide a clear advantage to learning

provide experiences “not possible” onsite

does not have extensive learning curve

easy to implement (for me)

Faculty role behind the scenes not the focus of the classroom expert crafting the best learning experience for the content

behind the scenes

not the focus of the classroom

expert crafting the best learning experience for the content

My 9 Core Components 1. Weekly chapter readings from textbook 2. Weekly readings from popular press 3. Weekly Color Commentary podcast (20 min.) 4. Weekly blog discussion of textbook readings 5. Weekly blog discussion popular press readings

My 9 Core Components 6. Weekly blog posting of speaker questions 7. Weekly one hour CIO webinar 8. Weekly team reflections 9. Formal IS research paper

Facilitating technologies e-book and audio book simple website gateway blogs for discussions podcasts (optional RSS feed) Google Docs for collaborative writing Online VoIP webinar system

e-book and audio book

simple website gateway

blogs for discussions

podcasts (optional RSS feed)

Google Docs for collaborative writing

Online VoIP webinar system

Year One Permanent teams of five (eclectic) Sunday - read materials, listen to podcast Monday - start posting to two team blogs post daily M - Sat e-book textbook and audio popular press book Wednesday - meet online 6 - 7 PM for Webinar

Permanent teams of five (eclectic)

Sunday - read materials, listen to podcast

Monday - start posting to two team blogs

post daily M - Sat

e-book textbook and audio popular press book

Wednesday - meet online 6 - 7 PM for Webinar

Year One Outcomes richer discussions - more in-depth demonstration of knowledge, synthesis, application of content to business and experience better papers - handled content at a higher level, more international integration, consideration of scenarios outside their immediate business field strong ties to other students in the class learned variety of technology tools relevant to careers

richer discussions - more in-depth demonstration of knowledge, synthesis, application of content to business and experience

better papers - handled content at a higher level, more international integration, consideration of scenarios outside their immediate business field

strong ties to other students in the class

learned variety of technology tools relevant to careers

Year One Outcomes higher course evaluations average faculty evaluation “I don’t know how to evaluate the faculty role in this course - so different from a traditional classroom” hate of e-book, dislike of audio book “ alot of technologies to learn” attending webinar during other classes too much blogging best part of webinar 20 min. Q&A

higher course evaluations

average faculty evaluation “I don’t know how to evaluate the faculty role in this course - so different from a traditional classroom”

hate of e-book, dislike of audio book

“ alot of technologies to learn”

attending webinar during other classes

too much blogging

best part of webinar 20 min. Q&A

Year Two Changes all books paper webinar phone bridge webinar rotated Tues or Weds webinar time change 5-6 PM webinar changed to 20 min. talk about company, 40 min Q&A CMS (Angel) with custom schedule widget Video how-to snippets available for technologies

all books paper

webinar phone bridge

webinar rotated Tues or Weds

webinar time change 5-6 PM

webinar changed to 20 min. talk about company, 40 min Q&A

CMS (Angel) with custom schedule widget

Video how-to snippets available for technologies

Year Two Outcomes high course evaluations average faculty evaluation “I don’t know how to evaluate the faculty role in this course - so different from a traditional classroom” anecdotal - deeper involvement with content, strong student tiels liked Angel - everything in one place less problems with webinar audio too much blogging complaint of poor student etiquette in webinar

high course evaluations

average faculty evaluation “I don’t know how to evaluate the faculty role in this course - so different from a traditional classroom”

anecdotal - deeper involvement with content, strong student tiels

liked Angel - everything in one place

less problems with webinar audio

too much blogging

complaint of poor student etiquette in webinar

Year Three Changes post to each blog daily M - F (no Sat) added another popular press book new webinar system in CMS (use phone bridge) new additional online course evaluation questions added to standard course evaluation

post to each blog daily M - F (no Sat)

added another popular press book

new webinar system in CMS (use phone bridge)

new additional online course evaluation questions added to standard course evaluation

Year Three Outcomes high course evaluations above average faculty evaluation (not as high as onsite) anecdotal - deeper involvement with content, strong student ties liked Angel - everything in one place less problems with webinar system Germany time zones and broadband access ... complaint of poor student etiquette in webinar

high course evaluations

above average faculty evaluation (not as high as onsite)

anecdotal - deeper involvement with content, strong student ties

liked Angel - everything in one place

less problems with webinar system

Germany time zones and broadband access ...

complaint of poor student etiquette in webinar

Year Four? e-books (perhaps year five? mainstreaming ...) social networking software - which ones? what use? virtual online community building? wrap-around wiki discussion of popular press book YouTube spot summary of paper - rest of class comments Meet and Greet webinar Enroll Bill Gates in the course ....

e-books (perhaps year five? mainstreaming ...)

social networking software - which ones? what use?

virtual online community building?

wrap-around wiki discussion of popular press book

YouTube spot summary of paper - rest of class comments

Meet and Greet webinar

Enroll Bill Gates in the course ....

To read more about this topic, see The Reluctant Professor eLearn Magazine (archive, under Corritore) www.elearnmag.org