Cross-culture Communication

Paper Structure Abstract (in your material) Keywords (nonverbal conflicts tips) Introduction Main part Basic Strategy Nonverbal Conflicts Ten Tips Summary

Abstract (in your material)

Keywords (nonverbal conflicts tips)

Introduction

Main part

Basic Strategy

Nonverbal

Conflicts

Ten Tips Summary

Paper Structure Conclusion Acknowledgement (roommate) Reference [1]. MLA Style Citation: Payne, Neil "Ten Tips for Cross Cultural Communication.“ 18 Sep. 2004. EzineArticles.com . 3 May 2009 [2]. APA Style Citation: Payne, N. (2004, September 18). Ten Tips for Cross Cultural Communication . Retrieved May 3, 2009, from http://ezinearticles.com

Conclusion

Acknowledgement (roommate)

Reference

[1]. MLA Style Citation: Payne, Neil "Ten Tips for Cross Cultural Communication.“

18 Sep. 2004. EzineArticles.com . 3 May 2009

[2]. APA Style Citation: Payne, N. (2004, September 18). Ten Tips for Cross Cultural Communication . Retrieved May 3, 2009, from http://ezinearticles.com

Main part Basic Strategy Nonverbal Conflicts Ten tips

Basic Strategy

Nonverbal

Conflicts

Ten tips

Basic Strategy Understand the potential problems of cross-cultural communication. Adjust one’s behavior appropriately Intermediaries who are familiar with both cultures. Stop, Listen, and Think R

Understand the potential problems of cross-cultural communication.

Adjust one’s behavior appropriately

Intermediaries who are familiar with both cultures.

Stop, Listen, and Think

Nonverbal Communication Expressions (Micro) Gestures (Subconscious) R

Expressions (Micro)

Gestures (Subconscious)

Micro Expression

Micro Expression

Micro Expression

Micro Expression

Micro Expression

Micro Expression R

Subconscious Gestures

1. Who are more likely to give thumbs up? A. Winners B. Losers C. Waiters

A. Winners

B. Losers

C. Waiters

2. Who are more likely to wring their hands? A. Worried people. B. Bored people. C. Tired people.

A. Worried people.

B. Bored people.

C. Tired people.

3. Who are more likely to clench their fists. A. People who are upset. B. People who are cold. C. People who are anxious. R

A. People who are upset.

B. People who are cold.

C. People who are anxious.

1. Match the appropriate gesture with what someone says? Raise one ’ s hand. Wink at someone. Wave one ’ s hand. Thumb a ride. Hang one ’ s head . “ I feel so ashamed ” “ Present ” “ My car broke down ” “ Have a good trip! ” “ I ’ m not really serious ” “ Don ’ t ever do that again ” “ Agreed ” R

Raise one ’ s hand.

Wink at someone.

Wave one ’ s hand.

Thumb a ride.

Hang one ’ s head .

“ I feel so ashamed ”

“ Present ”

“ My car broke down ”

“ Have a good trip! ”

“ I ’ m not really serious ”

“ Don ’ t ever do that again ”

“ Agreed ”

1 . What is your own interpretation of George Bush ’ s gestures? R

Solving Conflicts Probing for the culture dimension Learning about other culture Altering practices and procedures R

Probing for the culture dimension

Learning about other culture

Altering practices and procedures

Ten Tips Slow Down English--- not mean speak at normal speed. Speak clearly and ensure your pronunciation is intelligible.

Slow Down

English--- not mean speak at normal speed.

Speak clearly and ensure your pronunciation is intelligible.

Ten Tips Separate Questions Avoid double questions “ Do you want to carry on or shall we stop here?”

Separate Questions

Avoid double questions

“ Do you want to carry on or shall we stop here?”

Ten Tips Avoid Negative Questions In English ‘ yes’ ---- affirmative ‘ no’ ---- negative. In other cultures ‘ yes’ or ‘no’ questioner is right or wrong.

Avoid Negative Questions

In English

‘ yes’ ---- affirmative

‘ no’ ---- negative.

In other cultures

‘ yes’ or ‘no’

questioner is right or wrong.

Ten Tips Take Turns to Talk

Take Turns to Talk

Ten Tips Write it Down A billion USA 1,000,000,000,000 UK 1,000,000,000.

Write it Down

A billion

USA

1,000,000,000,000

UK

1,000,000,000.

Ten Tips Be Supportive Encouragement to those with weak English Gives them confidence, support and a trust in you.

Be Supportive

Encouragement to those with weak English

Gives them confidence, support and a trust in you.

Ten Tips Check Meaning Be an active listener. Summarize what has been said in order to verify it.

Check Meaning

Be an active listener.

Summarize what has been said in order to verify it.

Ten Tips Avoid Slang PFO ?

Avoid Slang

PFO ?

Ten Tips Avoid Slang PFO perfluorooctanesulphonate ( 全氟辛烷磺酸盐 )

Avoid Slang

PFO

perfluorooctanesulphonate

( 全氟辛烷磺酸盐 )

Ten Tips Watch the Humour Professionalism and protocol are constantly observed. When using humor think whether it will be understood in the other culture.

Watch the Humour

Professionalism and protocol are constantly observed.

When using humor think whether it will be understood in the other culture.

Ten Tips Maintain Etiquette Do some research on the target culture.

Maintain Etiquette

Do some research on the target culture.

Conclusion What is cross – culture communication?

What is cross – culture communication?

Conclusion Dealing with people from other cultures in a proper way Minimizes Misunderstandings Maximizes your Knowledge Potential

Dealing with people from other cultures in a proper way

Minimizes Misunderstandings

Maximizes your Knowledge

Potential

Thank you !