A usability method in which users provide information on the appropriate organization of information within a product. Data is collected by asking users to organize cards containing names or bits of information into meaningful groups.
Results can be applied to information organization of product menus to the complete product architecture.
Usability Method can be conducted in conjunction with another usability activity.
Can be conducted with individuals or groups.
Provides additional benefits, such as identifying incorrect or misleading terminology.
A field research method in which an interview team visits a customer site to observe the users working with the product or products of interest. It is a useful tool for gathering high-level issues related to a product that would not be visible within the labs.
One of the most flexible of usability activity types.
Can be performed at any time during the product development cycle.
The labor and time required ranges from a single day to multiple months depending upon the scope of the study.
Data Gathering techniques range from observations of single tasks to multi hour observation sessions of range of activities and from simple surveys to full blown interviews.