Csu 2010

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Charles Sturt University LIS presentation January 2010

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  • Jun Takagi, 2002, for JAL What do you think about libraries? Some thought provokers: When was the first online library catalogue in Australia? Weapons Research Establishment, SA mid 1950s First collaborative purchase of a dataset loaded to a computer 1968 Chemical Abstracts CSIRO and Melbourne Universities When did the national union catalogue go online? 1981
  • So we are now born digital – or are we born information professionals? (Ronan, daughter of a CSU Graduate Jill Stephens)
  • http://www.youtube.com/watch?v=sIFYPQjYhv8
  • Ashton and Ellen combined
  • In the twenty first century the expectations of librarians and users have radically changed. The development of the Internet, in particular the World Wide Web, has resulted in a radical change in access to information and services. Australians have been rapid adopters of communications technologies, in particular the Internet. The December 18 2008 release of the ABS publication Household Use of Information Technology , Australia, 2007-08  (http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/8146.0Main%20Features12007-08?opendocument&tabname=Summary&prodno=8146.0&issue=2007-08&num=&view=) found: As of June 30 2008 the total Broadband connections were at 4.3 million (52% of all households), an increase of 22% on last years total. The Australian Capital Territory has the highest proportion of Broadband connections, at 68% of households while Tasmania (39%) and South Australia (42%) were the lowest. Other states ranged from 51 to 55%. 67% of Australian households had home Internet access and 75% of households had access to a computer. This is more than a five-fold increase in the number of household Internet connections over the last ten years. Socio-economic characteristics of households continue to influence the rate of computer, Internet and Broadband connections across Australia. For example, in relation to Broadband access: Metropolitan areas had considerably higher proportion of Broadband connections (57%) than other areas (43%). Households with children under 15 had higher Broadband access (67%) compared to households without (46%). Those households with an income of $120,000 had substantially higher rates of access (81%) than households incomes of less than $40,000 (38%). Getting to places remains a key challenge – (also see http://www.abs.gov.au/AUSSTATS/abs@.nsf/Lookup/4102.0Chapter10002008)
  • Library use is also a major part of the lives of Australians. For NSLA libraries: In 2007-2008: 7.7 million people visited our libraries; 132 million people visited our websites; 392 terabytes of digital collections were stored; $26.7 million was spent purchasing resources for collections; $3.9 billion was the total asset value of our collections; and $972 million was the total asset value of our buildings/sites. The most recent statistics from the Australian Bureau of Statistics record 108 million visits to local government, national and state libraries in 2005-06, local government libraries account for over 95% of visits. More public library branches than McDonalds. Brisbane City Council Northern Regional Library Service Southern Tablelands Regional Library Service Thuringowa Library Service (Lightning Ridge) Yarra Plenty Regional Library Service
  • Pandora: commenced in 1996 Statistics as at 26 December 2009   Number of archived titles Number of archived instances Number of files Data size This month 24,210 51,619 79,389,937 3.53 TB Last month 23,871 50,802 77,991,358 3.45 TB Growth this month 339 817 1,398,579 82 GB   Table 1 – Size of the Australian domain harvest data sets Domain Harvest Date 2005 2006 2007 Unique documents (files) crawled 185,549,662 596,238,990 516,064,820 Total documents (files) crawled 189,824,119 621,664,876 523,510,945 Hosts 811,523 1,260,553 1,247,614 Raw data size 6.69 TB 19.04 TB 18.47 TB Compressed ARC file size 4.52 TB 10.48 TB 10.18 TB
  • State Library of Victoria
  • Statistic 4 Nov 2009 (15 months after release) Number of pages in service 832,665 Number of articles in service 8.4 million Unique visitors to site 787,000 Number of registered users 6,006 Lines of text corrected 7 million Number of articles corrected 318,169 Number of comments added 4,618 Number of tags added 197,597 Total keyword searches since 4 August 2008 release 3.9 million 102,929 tags added Top 10 Tags By number of times assigned Light Railway Research Society for Australia 2,312 Murder 846 Bendigo 620 Lady Jane Franklin 515 Maryborough Qld BDMs 491 Gold mining 425 Suicide 400 Sir John Franklin 365 Cane 347 Sawmilling 331 Top 10 Tags By number of different registered users who assigned the same term (+ unknown amount of anonymous users) Murder 39 + anonymous Death 27 + anonymous Cricket 23 + anonymous Suicide 22 + anonymous Marriage 22 + anonymous Melbourne 23 + anonymous Canberra 20 + anonymous Accident 20 + anonymous Adelaide 17 + anonymous Drowning 17 + anonymous   There was an expectation from users that since this was a library service offering tagging, there would be some 'strict library rules' for creating tags, and users were surprised there were none. The users quickly developed their own unwritten guidelines. (http://www.dlib.org/dlib/january10/holley/01holley.html)
  • Around 1.8 images million images from 49 institutions around the globe – focused on access and overcoming silos. Also supply records to Google and Yahoo, usage. Reach – family historians, children, general researchers MENTION FLICKR for contributors – over 42, 000 images contributed
  • National Archives of Australia: Title : Australian Forestry School, Canberra - School Library 1927 R.A.A.F. FLYING SISTERS AT WORK AND RELAXING IN CAMP AT MOROTAI 520 Date(s) of creation: ca. 1945 Geri Engledon Surfer's Paradise Meter Maid in Hamilton, Victoria, for the Hamilton Show [picture] Date(s) of creation: [1967] Power, Greg, 1974- [The Royal couple waving at the public at the National Museum of Australia, 8-9 March 2005] [picture] / Greg Power. University of Newcastle no fees campaign 1987 & 88 no place like gnome
  • Ask Now is a chat reference service initiative of NSLA. A user can ask a question and receive an answer immediately. The service is available via the Internet can be used by anyone with a standard PC and Internet connection, from Monday to Friday from 9.00am to 7.00pm (50 hours per week), taking advantage of the different time zones across Australia. Members: All state and territory libraries of Australia and the National Library of Australia, National Library of New Zealand and Library Board of Singapore, 15 public library partners: 5 from NSW, 4 from WA, 3 from Vic and 3 from SA Hours of operation: Monday to Friday 9am to 7pm Australian Eastern Standard Time, with 3 operators (seats) answering questions simultaneously. Client profile: Most clients are from the metropolitan areas of the eastern states of Australia, Under 16 year olds are the largest group, followed by 16-24 years What clients like about the service: It is interactive and in real time The operators are especially helpful with Internet links and a transcript is automatically sent The chat software is easy to use and available to anyone with an Internet connection The tone is less formal than with other reference services State of the Service, 4th Quarter 2008 4th quarter 2008: 4569 questions 4th quarter 2007: 4064 questions Patron profile and feedback Data is based on information supplied by patrons in the AskNow entry and exit survey forms. 88% of patrons from Australia 3% of patrons from New Zealand ? 9% patrons from other countries Patrons are sent a feedback form at the end of each chat session. The average response rate is 10%, for this quarter we received 9.5% The good … “ Absolutely amazing. The librarian was extremely fast and helpful. Also very kind! I searched for hours and hours and it took them literally less than a minute! Will highly recommend!!” “ I was amazed that the person had so much info so readily available, and also how they were able to send it right to my screen – amazing!” … with the bad “ I thought by contacting the SLNSW, I would get in to your collection as my request is specific to your collection. However the librarian trying to answer my question was in the NT!” “ Felt I was given the easiest response, i.e. ‘can’t really help’, without other options being explored. Maybe there were no other options ” Suggestions … “ It would really help if you extended your closing time for the evening because most people stay up late doing their assignments” “ It would be a good idea to make it so you can visit different pages all at once, like the Windows Vista Internet browser”
  • http://mashupaustralia.org/category/mashups/tourism-travel/
  • Back to the role of libraries
  • And a bit of fun
  • Example of recent challenges
  • the highest achieving graduating student in CSU ALIA-recognised librarianship and library technician courses as a means of recognising students for excellence in their studies. The award comprises: one financial year's membership - which includes a subscription to the Association's monthly news magazine inCite; in addition to inCite, a subscription to one of the Association's journals of the students choice - Australian Library Journal (ALJ) - ALIA's premier journal; or - Australian Academic & Research Libraries (AARL) - ALIA's research journal) award certificate
  • Look at the papers from conferences
  • http://www.abs.gov.au/ausstats/abs@.nsf/Latestproducts/8146.0Main%20Features12007-08?opendocument&tabname=Summary&prodno=8146.0&issue=2007-08&num=&view=) Who uses libraries online? Government services example: Increasing demand. Most librarians report increasing client use of individual Government websites, for both content information and process or transaction based purposes. An invisible draw on resources. While libraries were aware of some high-demand government online services, librarians rarely had an overview of all government services accessed by their clients. As a result, government online services created a largely invisible demand on public library resources. Unintended impacts. Government agencies put services online in order to provide better access to their users to and streamline their own operations. Most agencies do not understand that their actions place extra burdens on public libraries.” (State Library of New South Wales 2004, p. 1)
  • ABS Labour force survey, Australia 2005 http://www.alia.org.au/emplocyment/labour.market
  • HALF of all Australians lack the minimum reading, writing and problem-solving skills to cope with life in the modern world. A new survey on life skills by the Australian Bureau of Statistics reveals 46 per cent of the population, or seven million people, would struggle to understand the meaning of newspaper and magazine articles or documentation such as maps and payslips. And 53 per cent reached just the second of five levels in a practical numeracy test, while 70 per cent, the equivalent of 10.6 million people, only managed to progress to level 2 in a series of problem-solving exercises. "Level 3 is regarded by the survey developers as the minimum required for individuals to meet the complex demands of everyday life and work in the emerging knowledge-based economy,“ said the ABS report, Adult Literacy and Life Skills. http://www.ausstats.abs.gov.au/ausstats/subscriber.nsf/0/B22A471C221C7BADCA2573CA00207F10/$File/42280_2006%20(reissue).pdf
  • Serious issues Net filtering Advocacy Funding Outcomes
  • Trinity college library YALLOURN POWER STATION - CONTROL ROOM Museum Victoria
  • Csu 2010

    1. 1. Changing times: Australian libraries and ALIA Roxanne Missingham Parliament of Australia Librarian Past president, ALIA
    2. 5. <ul><li>By 2010 Gen Y will outnumber Baby Boomers….96% joined a social network </li></ul><ul><li>Social Media has overtaken porn as the #1 activity on the Web </li></ul><ul><li>Years to Reach 50 millions Users:  </li></ul><ul><ul><li>Radio (38 Years), TV (13 Years), </li></ul></ul><ul><ul><li>Internet (4 Years), </li></ul></ul><ul><ul><li>iPod (3 Years)… </li></ul></ul><ul><ul><li>Facebook added 100 million users in less than 9 months… </li></ul></ul><ul><ul><li>iPhone applications hit 1 billion in 9 months. </li></ul></ul>
    3. 6. <ul><li>If Facebook were a country it would be the 4th largest b/w the US and Indonesia </li></ul><ul><li>The fastest growing segment on Facebook is 55-65 year-old females </li></ul><ul><li>Ashton Kutcher and Ellen Degeneres have more Twitter followers than the population of Ireland, Norway, or Panama. </li></ul><ul><li>Generation Y and Z consider e-mail passé…Boston College stopped giving e-mail addresses to students in 2009 </li></ul>
    4. 8. What is a library in this new world? <ul><li>Users everywhere online </li></ul><ul><li>Many channels </li></ul><ul><li>Many diverse offerings </li></ul><ul><li>Competition for time and as information access services </li></ul><ul><li>So what are libraries doing? </li></ul>
    5. 9. Chinese Monks, Carindale Library, Brisbane Thuringowa Central Library Southern Tablelands Regional Library Northern Regional Library & IS Yarra Plenty Regional Library Service
    6. 10. New Solutions: Collect and reveal
    7. 11. New Solutions: Digitise
    8. 13. New Solutions: Collaborate
    9. 18. Digtial democracy 15.8% of Senators and Members are on Twitter
    10. 19. We are there too! Tweets Following Followers Listed The Hon Kevin Rudd (Prime Minister) 414 119,726 794,919 1,344 The Hon. Malcolm Turnbull (Leader of the Opposition) 732 17,362 18,415 385 Senator Bob Brown (Leader of the Australian Greens) 227 2,919 3,015 201 Parliamentary Library (from Nov 2009) 26 290 26
    11. 23. ALIA : linking people with ideas <ul><li>Professional association for workers, students and others </li></ul><ul><li>Key areas of work </li></ul><ul><ul><li>Education & professional development </li></ul></ul><ul><ul><li>Advocacy (e.g. copyright) </li></ul></ul><ul><ul><li>Activities – events, group opportunities </li></ul></ul><ul><ul><li>Research including a research fund </li></ul></ul><ul><ul><li>Awards </li></ul></ul><ul><ul><li>Financial management & governance </li></ul></ul>
    12. 24. ALIA : linking people with ideas <ul><li>Contacts </li></ul><ul><li>Networks </li></ul><ul><li>Employment – helping your career </li></ul><ul><li>Attend all the event you can! </li></ul><ul><li>Awards – student awards </li></ul>
    13. 26. ALIA contacts: Alyson Dalby, Liaison Officer, NSW p 0404 655 319 f 02 6282 2249 e [email_address] w www.alia.org.au  
    14. 27. Online <ul><li>23 million Australians </li></ul><ul><li>12 million public library users </li></ul><ul><li>In 2007-08, 72% of people aged 15 years or over accessed the Internet from any location in the previous 12 months </li></ul><ul><li>Public libraries have 4,638 Internet workstations for Australians to use </li></ul>
    15. 28. Employment <ul><li>Australian Bureau of Statistics 2006 census: </li></ul><ul><li>Library workforce is </li></ul><ul><ul><li>10,085 librarians; </li></ul></ul><ul><ul><li>6,510 library technicians; and </li></ul></ul><ul><ul><li>8,254 library technicians </li></ul></ul>
    16. 29. Employment <ul><li>Librarians are older than the average age for Australian occupations: </li></ul><ul><ul><li>65% are 45 or older (compared to 36% of the average total workforce); </li></ul></ul><ul><ul><li>88% are 35 or older (compared to 58% of the total workforce) </li></ul></ul><ul><ul><li>Only 12% are under 35 (compared to 42% of the total workforce) </li></ul></ul>
    17. 30. Literacy <ul><li>Over 6 million Australian adults (47%) don't have adequate literacy skills to cope with the demands of everyday life and work (level 1/2). </li></ul><ul><li>Only 17% of adult Australians had literacy skills at levels 4/5. </li></ul><ul><li>ABS 1996 </li></ul>
    18. 32. <ul><li>Where to from here? </li></ul>

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