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Slide 1: what it means to be a knowledge worker

Slide 2: Knowledge

Slide 3: • Knowledge is information that has been incorporated into someone’s view of the world. Richardson, Beiers, Bruno, Deng, Henschke, “Computing for Business Success” • • Can be Explicit or Tacit.

Slide 4: Societal Progression

Slide 5: • The third (and current) wave of human socio-economic development is the Knowledge Society. • First wave; the Agricultural Society. • Second wave; the Industrial Society. h ttp:/ e n.wikipe dia .org / / wiki/Knowle dg e _worke r

Slide 6: The Knowledge Society

Slide 7: • A society where most people spend most of their working time dealing with data, information or knowledge. • Knowledge is used to provide economic benefit. • Knowledge and education is regarded as an asset – “Human Capital” or “Human Resources”.

Slide 8: The Knowledge Worker

Slide 9: • A term first coined by Peter Drucker (1959). • A person who produces information, ideas or knowledge in the workplace. http://en.wikipedia.org/wiki/Knowledge_worker

Slide 10: Involves

Slide 11: • Knowledge Work writing, analyzing, advising. • Knowledge Functions capturing, organizing, and providing access to knowledge. • Knowledge Processes preserving, sharing, integration. • Knowledge Management link generation of knowledge with its use. • Knowledge Organizations transfer outputs (knowledge services), to enable external use. • Knowledge Services support other organizational services. • Social Networks enable knowledge organizations to co-produce knowledge outputs. http://en.wikipedia.org/wiki/Knowledge_worker

Slide 12: Tools

Slide 13: Commonly includes: Computer Information Technology • Computer hardware and software and • productivity tools. Intranets and Extranets. • Telecommunication technology •

Slide 14: Concepts

Slide 15: Availability and sharing of information. • Education. • Broad variety of skills and use of skills. • Communication. • Networking. • Innovation. • Flexibility. • Technological literacy. •

Slide 16: What does it all mean?

Slide 17: • Being a knowledge worker is a diverse and complex concept. • Knowledge is regarded as the most important asset in modern (knowledge) society. • It involves working with data, information or knowledge as opposed to manual labor. • Is highly integrative, requiring a number of skills. • It is the largest occupational type. • It requires continuous learning.