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Chris Gulla- Final Presentation

Chris Gulla- Final Presentation

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  • 1. 2009 Summer Internship
    Supervisor
    Chris Gulla
  • 2. About ARAMARK
    Founded in 1936, Davre Davidson began producing and selling peanuts out of the back seat of his Dodge automotive
    Leader in professional services: food services, facilities management, & uniform/career apparel
  • 3. Headquartered in Philadelphia, ARAMARK has approximately 260,000 employees serving clients in 22 countries
  • 4. Company Background
    Services Provided
    Facilities Management
    Uniforms and Work Apparel
    Food Service & Refreshments
    Lodging & Guest Accommodations
    Clinical Technology Services
    Clean room Services
    Industries Served
    Business & Industry
    Healthcare
    Colleges/Universities
    Parks & Resorts
    School Districts
    Senior Living
    Public Safety
    Sports & Entertainment
  • 5. Recent Awards
    # 1 on Fortune Magazine’s list of “World’s Most Admired Companies”
    #1 in it’s industry in 2007 Fortune 500 Survey
    2009 Hormel Food’s “Spirit of Excellence Award”
    Citizen’s Bank Park- Most vegetarian friendly venue in North America
  • 6. Susquehanna Bank Center
    25,000 seat outdoor amphitheatre hosts a series of concerts featuring musicians on tour
    7,000 indoor seats, 18,000 General Admission lawn tickets
    Located on the Camden Waterfront with views of the Philadelphia skyline, the venue attracts an estimated 500,000 concert attendees each year
  • 7. My Duties
    Supervise 4-6 concession stands & 4-5 portables during events
    Check inventory, staff, and controls & ensure sufficient levels throughout event
    Maintain audit/paperwork trail of all transactions betweens stands & warehouse
    Review spoilage/gratis reports to ensure it matches ending sheet figures
  • 8. My Duties (cont)…
    Ensure all employees are in proper uniform
    Report all injuries & safety issues
    Make sure stands are presentable at all times (clean, items stocked, no tip cups, etc.)
    Enforce all ARAMARK Sports & Entertainment policies and procedures (pouring, etc.)
    Control all appointed areas and manage them properly
  • 9.
  • 10. * Primary Area *
    Walt Whitman Lobby
  • 11. *Secondary Area*
    Walt Whitman Plaza
  • 12. Weekday Warehouse
    Work
  • 13. Walk-In
  • 14.
  • 15. My Contribution
    Managed entire Walt Whitman lobby & plaza during events (25 employees, $30,000)
    Used statistics to issue stock to all concession stands & portables in my area (beer, pretzels, refreshments)
    Posted sheets on ARCS computer software to make sure stock sold & ending cash amounts balanced correctly
    Counted warehouse inventory at the end of each month
  • 16. Projects & Tasks
    Hosting/Supervising 3 private parties in the “Black Box”
    Setting up & supervising parking lot “trashcan stands” during Warped Tour & Mayhem Fest (not fully completed)
    Reorganizing VIP’s stock into cage that could be stored in the warehouse
  • 17. Weekly Reflections
    Opportunity to look back on each week and truly evaluate myself
    Importance of my work environment
    Think about my contributions from someone else’s point of view
    Overall Theme
  • 18. What I Have Learned
    Strengths
    Interacting positively with new people
    Responding to constructive criticism
    Making important decisions under pressure
    Communicating with both my superiors & inferiors
    Predicting intermission demands
    Weaknesses
    Dealing with confrontations
    Fixing new & unique problems
    Adjusting to newly assigned areas or tasks
    Balancing off-time with work-time
    Turning down food when not occupied
  • 19. Biggest Success: Interaction with Co-Workers
    Other supervisors/warehouse crew
    Diverse people behind the stands: Stand managers-portable employees
    Communication with superiors: General Manager & Warehouse Manager
  • 20. Biggest Challenges: Confrontations & “Trashcan Stands”
    • Response: Hard work physically
    • 21. Outcome: Water mistake, Rain/Employee problem
    • 22. Future: Pay more attention to stands, Prepare better before the concert actually begins
  • Updated Resume
    Work Experience:
    Aramark, Camden New Jersey May 2009-August 2009
    Concessions/Warehouse Supervisor; Susquehanna Bank Center
    -Determining stocking levels and needs in correlation with times and crowd demands
    -Assuring inventory counts are correct and confirming counts with stand manager
    -Overseeing 35 employees
    - Managing spoilage of each stand
    -Relaying any management memos and enforcing company policies
    -Balancing cash sales to inventory and identifying any discrepancies found
  • 23. Unique Internship
    Above average responsibility & control levels
    Interacting with people of all races, ages, & backgrounds
    Environment (shows, music, different crowds)
    Ability to advance & work in other buildings
  • 24. My New Skills
    Management experience
    New confidence in making quick decisions
    Alcohol venue awareness
    Gator, Quest Registers, ARCS computer software, Forklift
    Ability to judge inventory levels with crowd demand
  • 25. Change in Future Job Searches
    Looking for a job where everyday requires something different
    Less physical labor work
    Less mainstream company with employees more similar to my education level
  • 26. My Future
    Finish undergraduate school at Wilkes
    Law School
    Another internship dealing with law planned for the Fall 2009 semester
  • 27. QUESTIONS?