The Seven C’S Of Communication

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The Seven C’S Of Communication

  1. 1. The Seven C’s of Communication By: Farooq Bilal.
  2. 2. The Seven C’s of Communication What is 7Cs?
  3. 3. The Seven C’s of Communication <ul><li>7 Principles of effective communication . </li></ul><ul><li>Completeness </li></ul><ul><li>Conciseness </li></ul><ul><li>Consideration </li></ul><ul><li>Concreteness </li></ul><ul><li>Clarity </li></ul><ul><li>Courtesy </li></ul><ul><li>Correctness </li></ul>
  4. 4. The Seven C’s of Communication <ul><li>7 C’s Can Be Applied for both </li></ul><ul><li>Oral </li></ul><ul><li>Writing </li></ul>
  5. 5. The Seven C’s of Communication <ul><li>1.Completeness </li></ul><ul><li>Provide all necessary information. </li></ul><ul><li>Answer all questions asked. </li></ul><ul><li>Give something extra, when desirable. </li></ul>
  6. 6. The Seven C’s of Communication Provide all necessary information. >. Accurate understanding. >. W questions are useful. 1.Completeness
  7. 7. The Seven C’s of Communication Answer all Questions asked. >. Replying inquiry . >. List the needed details . 1.Completeness
  8. 8. The Seven C’s of Communication Give something extra, when desirable. >. Answer in extraordinary way. 1.Completeness
  9. 9. The Seven C’s of Communication <ul><li>2. Conciseness. </li></ul><ul><li>Wipe out wordy expression. </li></ul><ul><li>Add only relevant information. </li></ul><ul><li>Avoid unnecessary repetition. </li></ul>
  10. 10. The Seven C’s of Communication Wipe out wordy expression. >. Using Single-words instead of too long. >. Bullet your words 2.Conciseness.
  11. 11. The Seven C’s of Communication For Example; 2.Conciseness. <ul><li>Due to the fact that </li></ul><ul><li>In due course </li></ul><ul><li>At this time </li></ul><ul><li>Few in number </li></ul><ul><li>On a weekly basis </li></ul><ul><li>In spite of the fact that </li></ul><ul><li>Until such time as </li></ul><ul><li>Meet together </li></ul><ul><li>Because </li></ul><ul><li>Soon </li></ul><ul><li>Now </li></ul><ul><li>Few </li></ul><ul><li>Weekly </li></ul><ul><li>Although </li></ul><ul><li>Until </li></ul><ul><li>Meet </li></ul>
  12. 12. The Seven C’s of Communication Add only relevant information. >. Stick to the point. >. Delete irrelevant statements. >. Avoid long introduction and Unnecessary explanations >. Talk to the point 2.Conciseness.
  13. 13. The Seven C’s of Communication Avoid unnecessary repetition. >. Do not repeat the words or ideas unnecessary. 2.Conciseness.
  14. 14. The Seven C’s of Communication <ul><li>3.Consideration. </li></ul><ul><li>Focus on “you” instead of “I” and “we”. </li></ul><ul><li>Show audience interest in the receiver. </li></ul><ul><li>Emphasize positive, pleasant facts. </li></ul>
  15. 15. The Seven C’s of Communication Focus on “you” instead of “I” and “we”. >. Creating a YOU attitude. >. Assume you know people needs. >. Do not use YOU in insensitive cases. 3.Consideration.
  16. 16. The Seven C’s of Communication Show audience interest in the receiver. >. Talk about receiver benefits. 3.Consideration.
  17. 17. The Seven C’s of Communication Emphasize positive, pleasant facts. >. Be Optimistic. 3.Consideration. <ul><li>Favorably </li></ul><ul><li>Happy </li></ul><ul><li>Help </li></ul><ul><li>Generous </li></ul><ul><li>Pleasure </li></ul><ul><li>Loyal </li></ul><ul><li>Thanks </li></ul><ul><li>Unfavorable </li></ul><ul><li>Unhappy </li></ul><ul><li>Hopeless </li></ul><ul><li>Reject </li></ul><ul><li>Trouble </li></ul><ul><li>Unfair </li></ul><ul><li>Regret </li></ul>
  18. 18. The Seven C’s of Communication <ul><li>4.Concreteness. </li></ul><ul><li>Use specific facts & figures. </li></ul><ul><li>Put actions in your verbs. </li></ul><ul><li>Choose vivid, image-building words. </li></ul>
  19. 19. The Seven C’s of Communication Use specific facts & figures. >. Use precise statements instead of vague words. Instead of writing; 4.Concreteness. Student GMAT scores are higher In 1996 the GMAT scores averaged 600; by 1997 they had risen to 610. It should be written;
  20. 20. The Seven C’s of Communication Use specific facts & figures. >. Some Vague words. Slightly Small Soon A few Almost Several 4.Concreteness.
  21. 21. The Seven C’s of Communication Put actions in your verbs. >. Use active voice. >. Use action in verbs, Not in nouns. 4.Concreteness.
  22. 22. The Seven C’s of Communication Choose vivid, image-building words. >. Use impressive and appealing worlds. 4.Concreteness.
  23. 23. The Seven C’s of Communication <ul><li>5.Clarity. </li></ul><ul><li>Choose Precise, concrete and familiar words. </li></ul><ul><li>Construct effective sentences and paragraphs. </li></ul>
  24. 24. The Seven C’s of Communication Choose Precise, concrete and familiar words. >. Use Simple & famous words. >. Write your purpose clearly. 5.Clarity.
  25. 25. The Seven C’s of Communication Familiar Words 5.Clarity. <ul><li>About </li></ul><ul><li>After </li></ul><ul><li>Home </li></ul><ul><li>For example </li></ul><ul><li>Pay </li></ul><ul><li>Invoice </li></ul><ul><li>Cirea (L) </li></ul><ul><li>Subsequent </li></ul><ul><li>Domicile </li></ul><ul><li>E.g. </li></ul><ul><li>Remuneration </li></ul><ul><li>Statement of payment </li></ul>Pretentious Words
  26. 26. The Seven C’s of Communication Construct effective sentences and paragraphs. >. Length. (Sentence <40 words) >. Unity. (One main idea in one paragraph) >. Coherence. ( Say clearly) >. Emphasis. (Choose correct sentence to focus on it. 5.Clarity.
  27. 27. The Seven C’s of Communication <ul><li>6.Courtesy. </li></ul><ul><li>Be sincerely tactful, thoughtful and appreciative. </li></ul><ul><li>Use expression that show respect. </li></ul><ul><li>Use nondiscriminatory expressions. </li></ul>
  28. 28. The Seven C’s of Communication Tactless, Blunt 6.Courtesy. Be sincerely tactful, thoughtful and appreciative Stupid letter; I cant understand any of it. <ul><li>Its my understanding…… </li></ul>More Tactful
  29. 29. The Seven C’s of Communication 6.Courtesy. Use expression that show respect. >. Avoid irritating expressions. >. Avoid using questionable humor.
  30. 30. The Seven C’s of Communication 6.Courtesy. Use nondiscriminatory expressions. >. Use language for all kind of people.
  31. 31. The Seven C’s of Communication <ul><li>7.Correctness. </li></ul><ul><li>Use the right level of language. </li></ul><ul><li>Check the accuracy of figures, facts and words. </li></ul>
  32. 32. The Seven C’s of Communication More Formal 7.Correctness. Use the right level of language. <ul><li>Participate </li></ul><ul><li>Procure </li></ul><ul><li>Endeavor </li></ul><ul><li>Ascertain </li></ul><ul><li>utilize </li></ul><ul><li>Join </li></ul><ul><li>Get </li></ul><ul><li>Try </li></ul><ul><li>Find out </li></ul><ul><li>Use </li></ul>Less Formal
  33. 33. The Seven C’s of Communication 7.Correctness. Check the accuracy of figures, facts and words. >. Verify your numerical data. >. Double check your totals. >. Ask someone else to read you message.
  34. 34. Thanks.

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