SaaSPlex Cloud for Managed Service Providers and System Integrators
Contents <ul><li>SaaS Growth </li></ul><ul><li>Supplier – Customer Chaos </li></ul><ul><li>What is SaaSPlex </li></ul><ul>...
SaaS Growth
Supplier/Customer Chaos <ul><li>No way of provisioning multiple applications to companies or users </li></ul><ul><li>No us...
Supplier/Customer Harmony <ul><li>Channel the SaaS applications through the SaaSPlex platform </li></ul><ul><ul><li>Provis...
What is SaaSPlex <ul><li>SaaSPlex is an externally hosted e-Commerce, Service Delivery Platform that supports the Sale, Pr...
SaaSPlex Proposal <ul><li>The proposal is to develop and jointly invest in a managed service partnership with  “SaaSPlex”,...
Market Addressed by SaaSPlex <ul><li>Market addressed: </li></ul><ul><ul><li>SaaSPlex addresses the need to deliver VAS di...
SaaSPlex Benefits for Service Provider from a Commercial Perspective <ul><li>Churn reduction – the product is inherently “...
USPs of SaaSPlex Platform <ul><li>Good product catalogue with many services listed.  </li></ul><ul><li>SaaSPlex Platform i...
SaaSPlex Platform Infrastructure offering Application  Provisioning End result for  Channel SaaSPlex Platform <ul><li>Busi...
How it works
Provider Branded Webtop
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SaaSPlex Cloud MSP/SI

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SaaSPlex Cloud MSP/SI

  1. 1. SaaSPlex Cloud for Managed Service Providers and System Integrators
  2. 2. Contents <ul><li>SaaS Growth </li></ul><ul><li>Supplier – Customer Chaos </li></ul><ul><li>What is SaaSPlex </li></ul><ul><li>SaaSPlex Proposal </li></ul><ul><li>Market Addressed by SaaSPlex Solution </li></ul><ul><li>SaaSPlex benefits for Service Provider </li></ul><ul><li>USPs of SaaSPlex Platform </li></ul>
  3. 3. SaaS Growth
  4. 4. Supplier/Customer Chaos <ul><li>No way of provisioning multiple applications to companies or users </li></ul><ul><li>No user management - multiple usernames and passwords </li></ul><ul><li>No level of corporate control </li></ul><ul><li>No relationship play for the channel </li></ul>Suppliers Network Customers
  5. 5. Supplier/Customer Harmony <ul><li>Channel the SaaS applications through the SaaSPlex platform </li></ul><ul><ul><li>Provision multiple applications to companies and users </li></ul></ul><ul><ul><li>One username and password for access to all apps </li></ul></ul><ul><ul><li>Corporate control introduced by the platform </li></ul></ul><ul><ul><li>Customer relationship owned by the MSP/SI </li></ul></ul><ul><ul><li>Control the channel </li></ul></ul>Customers Suppliers SaaSPlex Bureau
  6. 6. What is SaaSPlex <ul><li>SaaSPlex is an externally hosted e-Commerce, Service Delivery Platform that supports the Sale, Provisioning, Billing and settlement of Value Added Services (VAS) for service providers. </li></ul><ul><li>The SaaSPlex platform provides rich administrative features for enabling unified services delivery and support experience. </li></ul><ul><li>The functional components of the platform include help desk services, billing, collections, settlement , a hosted services-delivery ecosystem and infrastructure management. </li></ul><ul><li>From and end-user perspective it includes: </li></ul><ul><ul><li>Web portal to purchase software services </li></ul></ul><ul><ul><li>Single point of Sale and Provisioning </li></ul></ul><ul><ul><li>Single sign-on to services </li></ul></ul><ul><ul><li>Seamless delivery of services </li></ul></ul><ul><li>It is a hosted and fully managed solution with hosting environments located in Ireland and the USA (the cloud). </li></ul>
  7. 7. SaaSPlex Proposal <ul><li>The proposal is to develop and jointly invest in a managed service partnership with “SaaSPlex”, a Global VAS supplier , to address VAS & Software as a Service (SaaS) market opportunity in the SME space. </li></ul><ul><li>SaaSPlex will provide a Service Delivery Platform and are a vendor-agnostic service aggregator (marketplace) that enables unified services delivery, customer administration and support capabilities. </li></ul><ul><li>The SaaSPlex platform will allow any service provider to offer “best of breed” third party Value Added Services while utilising a simple interface to their current business support systems. </li></ul><ul><li>Key Values: </li></ul><ul><ul><li>Time to Market for New Services <4 weeks </li></ul></ul><ul><ul><li>Build channel and partner portals </li></ul></ul><ul><ul><li>“ real time” bundle creation </li></ul></ul><ul><ul><li>“ real time” promotions </li></ul></ul>
  8. 8. Market Addressed by SaaSPlex <ul><li>Market addressed: </li></ul><ul><ul><li>SaaSPlex addresses the need to deliver VAS direct to customers </li></ul></ul><ul><ul><li>Primary market addressed are customers located in SMB </li></ul></ul><ul><li>Available services: </li></ul><ul><ul><li>Email and Online Collaboration - Zimbra </li></ul></ul><ul><ul><li>VOIP </li></ul></ul><ul><ul><li>IM </li></ul></ul><ul><ul><li>CRM – Salesforce.com, SugarCRM </li></ul></ul><ul><ul><li>ERP, Finance, Invoicing - vTiger </li></ul></ul><ul><ul><li>And more…….. </li></ul></ul>
  9. 9. SaaSPlex Benefits for Service Provider from a Commercial Perspective <ul><li>Churn reduction – the product is inherently “sticky” and reduces the rate of churn, a major cost and strategic issue for all carriers </li></ul><ul><li>Increased Revenue – the product directly increases ARPU (Average Revenue per User) by the value added sale </li></ul><ul><li>  Increased Margin – the product uses existing spare capacity on the network (fixed/mobile) therefore has a low cost of sale and increased margin </li></ul><ul><li>  Increased sales of existing products – the product will drive demand for existing data services for new customers and will move existing customers to higher bandwidth speeds increasing their existing product revenues by up selling/ cross selling </li></ul><ul><li>  Bundled sales – the SaaSPlex value added sale will be added to the traditional products to make them more attractive </li></ul>
  10. 10. USPs of SaaSPlex Platform <ul><li>Good product catalogue with many services listed. </li></ul><ul><li>SaaSPlex Platform is a highly scalable and flexible service delivery system. </li></ul><ul><li>SaaSPlex Marketplace portal delivers most requirements out of the box cutting down on development costs (Re-branding, simple navigation, customer admin, billing info., Single Sign On and is built on Open Source Technology) </li></ul><ul><li>SaaSPlex portal provides product and customer behaviour analytics </li></ul><ul><li>SaaSPlex is hosted in the Amazon EC2 Cloud </li></ul><ul><li>SaaSPlex can provide Level 1, 2 & 3 support on an outsourced basis </li></ul><ul><li>SaaSPlex provides the capability to launch new services more quickly due to established product delivery processes. </li></ul><ul><li>SaaSPlex is an experienced SaaS aggregator with experience of partnering </li></ul><ul><li>Bundled default applications </li></ul><ul><ul><li>Customer Relationship Management </li></ul></ul><ul><ul><li>Web mail </li></ul></ul><ul><ul><li>Online Calendaring and Collaboration </li></ul></ul><ul><ul><li>Document Management </li></ul></ul>
  11. 11. SaaSPlex Platform Infrastructure offering Application Provisioning End result for Channel SaaSPlex Platform <ul><li>Business Applications: </li></ul><ul><li>Email + Calendar </li></ul><ul><li>VOIP </li></ul><ul><li>Invoicing + POs </li></ul><ul><li>CRM </li></ul>+ Revenues, - Churn, + Network Utilisation
  12. 12. How it works
  13. 13. Provider Branded Webtop

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