Email etiquette

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A PDF summarising email ettiquette. Information based on findings from extensive research

A PDF summarising email ettiquette. Information based on findings from extensive research

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  • 1. Georgina Barquin / Directora Mary Jamison / Co - Directora
  • 2. Overview Etiquette Style Replies Forwarding Blackberry & IM
  • 3. Etiquette Professionalism Efficiency Protection from liability
  • 4. Etiquette Courtious greetings & closings Do’s Please & thank you! Answer ALL emails TO = responds to the email
  • 5. Etiquette Overuse high priority Dont’s Use email for confidential info Use as means of coercion
  • 6. 3 E-mail rule Write + response+ response = Talk or call
  • 7. Style :Keep in mind
  • 8. Style :Avoid
  • 9. Replying
  • 10. Forwarding
  • 11. Blackberry & IM Long E-mail alert Don’t use in meetings or lunches Use busy or away features
  • 12. info@emersonlanguages.com Plaza de Bami 1 Bajo, Madrid www.emersonlanguages.com Tel: 91 404 12 90