ORDER FROM CHAOS
THE FUTURE OF THE WEB
AZA RASKIN
@azaaza
HEAD OF UX, MOZILLA LABS

unlikely story

2003

2009

design
everything is irrelevant
without a good product

to the user the interface is
the product

~100
employees

~1000
contributors

~10000
testers

~100000000
users

270 million users

mozilla labs
a shared space for
democratizing
massively scaled
innovation

ordered chaos:
chaordic

how can we
design here?

leverage

to design
is to
inspire

to design
is to cause
participation

40% of code is from
outside the corporation

so should the design

chaord
causes disruptive
innovation

order does not

from http://tecfa.unige.ch/~nova/img/lopez1.png

what’s the wii-mote
of the browser?

5 directions:

RAISE YOUR HAND!

People

“ IM is people with the
web tacked on.
The browser is the
web with people
tacked on.

Ambient + No Cost

Real+Continuos

Tabs 2.0
Concept Series: Adaptive Path

Functionality without borders

the web

is

dis connected

information is:

far
apart

email res

restaurant

friend

you can’t

you can’t even

you can’t even
add a

you can’t even
add a map

just

a

link

Functionality without borders

Intent-based UX
ubiquity.mozilla.com

join us
labs.mozilla.com

ORDER FROM CHAOS
THE FUTURE OF THE WEB
@azaaza
http://azarask.in