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Delivering the  Infrastructure for Scale Rod Drury, CEO, Xero www.xero.com
Research and Development Platform Vendor Picking winners High performance, scalability, maintainability, security, access ...
Our stack Development environment Microsoft Visual Studio 2008, Virtualisation for internal servers & QA Rendering framewo...
Operational Systems Support (OSS model)
Global Hosting Model
Hosting partner engagement <ul><li>Model </li></ul><ul><ul><li>Co-location vs Full managed service? </li></ul></ul><ul><li...
Why Rackspace <ul><li>Impressed by their research and  understanding of our business </li></ul><ul><li>Fanatical support -...
 
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Xero Rackspace Presentation

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Xero presentation at Rackspace Route to SaaS event, London, 2 October 2008. Rod Drury, CEO, Xero

Published in: Technology, Economy & Finance
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Transcript of "Xero Rackspace Presentation"

  1. 1. Delivering the Infrastructure for Scale Rod Drury, CEO, Xero www.xero.com
  2. 2. Research and Development Platform Vendor Picking winners High performance, scalability, maintainability, security, access to resources Global Hosting Global from day 1 Centralised database, fast from anywhere in the world Application Scale for competitive advantage Single instance, multi-tenanted, multi-user, plug in modules (e.g. tax), separation of UI, testable, debuggable, performance monitoring, role based security Operation Support Systems Server runs the business Build or buy, integration, logical separation from application, topology, ease of management, scale globally Teaming model Multi-disciplined team Design led, customer driven, product management, program management, QA
  3. 3. Our stack Development environment Microsoft Visual Studio 2008, Virtualisation for internal servers & QA Rendering framework XSLT, Ext.js Data Access LLBLGen pro Runtime platform ASP.Net with custom architecture, WCF Database SQL Server 2005 Enterprise Edition Database Server Windows Server 2003 x64 App Server Windows Server 2003 Hardware 23 servers, 8 for production, load balancing for web servers, clustering for database servers
  4. 4. Operational Systems Support (OSS model)
  5. 5. Global Hosting Model
  6. 6. Hosting partner engagement <ul><li>Model </li></ul><ul><ul><li>Co-location vs Full managed service? </li></ul></ul><ul><li>Selection Process </li></ul><ul><ul><li>Developed checklist </li></ul></ul><ul><ul><li>Shortlisted 4 providers </li></ul></ul><ul><ul><li>Site visits and consistent interview process </li></ul></ul><ul><ul><li>Evaluation and selection </li></ul></ul><ul><ul><li>Contract negotiation </li></ul></ul><ul><li>Implementation </li></ul><ul><ul><li>4 weeks from contract to go live </li></ul></ul><ul><li>Ongoing operations </li></ul>
  7. 7. Why Rackspace <ul><li>Impressed by their research and understanding of our business </li></ul><ul><li>Fanatical support - really </li></ul><ul><ul><li>Dedicated support team with specialist available 24x7 </li></ul></ul><ul><ul><li>Online ticket management superb </li></ul></ul><ul><ul><li>Often less than 10 minute turnarounds </li></ul></ul><ul><li>Complete partner </li></ul><ul><ul><li>No surprises </li></ul></ul><ul><ul><li>Consulting advice freely given </li></ul></ul><ul><ul><li>Feels like they are part of our team </li></ul></ul>
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