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CA SPECTRUM 8.1 Redefining Network Fault Management <name> <title> [email_address]
Legal <ul><li>This presentation was based on current information and resource allocations as of April 21, 2007 and is subj...
Legal <ul><li>CERTAIN INFORMATION IN THIS PRESENTATION MAY OUTLINE CA’S GENERAL PRODUCT DIRECTION.  ALL INFORMATION IN THI...
We’re Listening… <ul><li>Our customers tell us network management remains critical for business performance  </li></ul><ul...
CA and SPECTRUM <ul><li>SPECTRUM is strategic to CA </li></ul><ul><ul><li>CA continues to invest in strengthening SPECTRUM...
SPECTRUM 8.1 Redefining Network Fault Management <ul><li>Highlights of SPECTRUM 8.1 include: </li></ul><ul><ul><li>“Change...
“ Change Aware”  Root Cause Analysis <ul><li>Today’s networks = 1000’s business-critical devices </li></ul><ul><li>Configu...
 
 
 
Sustainable Service Quality Policies <ul><li>Fault management not just status of network devices </li></ul><ul><ul><li>Pro...
SLA Templates <ul><li>SLA Templates simplifies ease of use and more rapid service definition </li></ul><ul><li>Allows defi...
Business Hours for SLAs <ul><li>One or more business schedule is associated with a guarantee </li></ul><ul><li>The associa...
CA Portal Integration <ul><li>Delivering SPECTRUM’s Service Dashboard information in HTML Tables of Service, Customers, SL...
 
Continued Expansion of Supported  Networking Technologies <ul><li>Fault management is no longer just about network devices...
OneClick Enhancements
New Topology Preferences
Setting and Locking Preferences for Groups
Schedule Network Discovery
Online Database Backup
IP Services
VLAN Spotlighting
eVPN & MPLS Management <ul><li>Service Providers converting from ATM & Frame Relay cores to MPLS </li></ul><ul><li>Typical...
MPLS VPN Manager for the Enterprise <ul><li>Discovery </li></ul><ul><ul><li>Automation to resolve connections Customer Edg...
MPLS VPN Manager for the Enterprise <ul><li>Functionality included with MPLS VPN Manager </li></ul><ul><li>Customer CE rou...
Multicast Manager <ul><li>Multicast Topology </li></ul><ul><ul><li>Graphical Source Distribution Tree for easy fault visua...
 
Integrations <ul><li>Introscope </li></ul><ul><li>eHealth </li></ul><ul><li>Service Desk </li></ul><ul><li>Site Minder </l...
Introscope Integration <ul><li>Provide the Network team with visibility to the health of critical applications </li></ul><...
Introscope Integration, Cont’d
SPECTRUM / Introscope Data Transfer
eHealth Integration <ul><li>3 rd  Generation of the eHealth-SPECTRUM Integration </li></ul><ul><li>Released with eHealth 6...
Simplified Integration Administration
Element Model Matching Attributes <ul><li>System and Router matches based on: </li></ul><ul><ul><li>IP Address (Attribute ...
Flexible and Scalable Packaging <ul><li>Three integrated & scalable suites: </li></ul><ul><ul><li>Defined growth path as n...
Legend:  ■ - Included  □ - Optional  N/A - Not Available Value Service Proactive Maturity
Delivering Tangible Benefits… <ul><li>Top Line: </li></ul><ul><ul><li>Competitive advantage to win new business (tighter S...
CA SPECTRUM 8.1 Redefining Network Fault Management Questions?
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Resource Allocations

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  • Transcript of "Resource Allocations"

    1. 1. CA SPECTRUM 8.1 Redefining Network Fault Management <name> <title> [email_address]
    2. 2. Legal <ul><li>This presentation was based on current information and resource allocations as of April 21, 2007 and is subject to change or withdrawal by CA at any time without notice. Notwithstanding anything in this presentation to the contrary, this presentation shall not serve to (i) affect the rights and/or obligations of CA or its licensees under any existing or future written license agreement or services agreement relating to any CA software product; or (ii) amend any product documentation or specifications for any CA software product. The development, release and timing of any features or functionality described in this presentation remain at CA’s sole discretion. Notwithstanding anything in this presentation to the contrary, upon the general availability of any future CA product release referenced in this presentation, CA will make such release available (i) for sale to new licensees of such product; and (ii) to existing licensees of such product on a when and if-available basis as part of CA maintenance and support, and in the form of a regularly scheduled major product release. Such releases may be made available to current licensees of such product who are current subscribers to CA maintenance and support on a when and if-available basis.  In the event of a conflict between the terms of this paragraph and any other information contained in this presentation, the terms of this paragraph shall govern. </li></ul>
    3. 3. Legal <ul><li>CERTAIN INFORMATION IN THIS PRESENTATION MAY OUTLINE CA’S GENERAL PRODUCT DIRECTION. ALL INFORMATION IN THIS PRESENTATION IS FOR YOUR INFORMATIONAL PURPOSES ONLY AND MAY NOT BE INCORPORATED INTO ANY CONTRACT. CA ASSUMES NO RESPONSIBILITY FOR THE ACCURACY OR COMPLETENESS OF THE INFORMATION. TO THE EXTENT PERMITTED BY APPLICABLE LAW, CA PROVIDES THIS DOCUMENT “AS IS” WITHOUT WARRANTY OF ANY KIND, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. IN NO EVENT WILL CA BE LIABLE FOR ANY LOSS OR DAMAGE, DIRECT OR INDIRECT, FROM THE USE OF THIS DOCUMENT, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST INVESTMENT, BUSINESS INTERRUPTION, GOODWILL OR LOST DATA, EVEN IF CA IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. </li></ul>
    4. 4. We’re Listening… <ul><li>Our customers tell us network management remains critical for business performance </li></ul><ul><li>New vendors, new technologies (along with higher expectations for managing existing technologies) bring new complexities and challenges </li></ul><ul><li>SPECTRUM is clearly focused on identifying and resolving problems before business is affected. Organizations will: </li></ul><ul><ul><li>Effectively manage a large number of heterogeneous network devices and technologies </li></ul></ul><ul><ul><li>Automate management of critical device configurations and simplify the task of dealing with frequent configuration changes </li></ul></ul><ul><ul><li>Create and manage sustainable service quality policies to exceed service level agreements </li></ul></ul><ul><ul><li>Simplify and consolidate network management tools </li></ul></ul>
    5. 5. CA and SPECTRUM <ul><li>SPECTRUM is strategic to CA </li></ul><ul><ul><li>CA continues to invest in strengthening SPECTRUM’s position as the leader in network fault management </li></ul></ul><ul><li>SPECTRUM Enhances CA’s Network and Voice Management (NVM) solution </li></ul><ul><ul><li>Integrating with eHealth to unify fault, performance, and configuration Management </li></ul></ul><ul><li>SPECTRUM supports CA’s broader Enterprise IT Management (EITM) approach </li></ul><ul><ul><li>Unifies and simplifies, with a vendor-neutral approach to managing all IT resources from a single view </li></ul></ul><ul><ul><li>Delivers a complete and fully integrated solution to reduce complexity, operational costs and risks </li></ul></ul>
    6. 6. SPECTRUM 8.1 Redefining Network Fault Management <ul><li>Highlights of SPECTRUM 8.1 include: </li></ul><ul><ul><li>“Change aware” root cause analysis </li></ul></ul><ul><ul><li>Sustainable service quality policies </li></ul></ul><ul><ul><li>Continued expansion of supported networking technologies </li></ul></ul><ul><ul><li>Flexible and scalable packaging </li></ul></ul>
    7. 7. “ Change Aware” Root Cause Analysis <ul><li>Today’s networks = 1000’s business-critical devices </li></ul><ul><li>Configuration tracking and accuracy is enormous task </li></ul><ul><li>Recent article in Network World's Network/Systems Management Newsletter (05/16/07) </li></ul><ul><ul><li>“… up to 80% of application performance problems and network downtime can be attributed to some configuration change or error” </li></ul></ul><ul><li>SPECTRUM 8.1 again raises the bar for RCA </li></ul><ul><ul><li>First application to tightly integrate device configuration change monitoring into root cause analysis </li></ul></ul><ul><ul><li>Knowledge of configuration changes in analysis makes SPECTRUM uniquely “change aware” </li></ul></ul>
    8. 11. Sustainable Service Quality Policies <ul><li>Fault management not just status of network devices </li></ul><ul><ul><li>Proactive service management - ensure appropriate service quality across all classes of service </li></ul></ul><ul><li>SPECTRUM helps establish and apply management policies to network services </li></ul><ul><li>Seamlessly manage </li></ul><ul><ul><li>Network services </li></ul></ul><ul><ul><li>SLA’s associated with those services </li></ul></ul><ul><ul><li>Customers using those services </li></ul></ul><ul><li>SPECTRUM 8.1 new service and SLA templates </li></ul><ul><ul><li>Facilitate efficient up-front configuration </li></ul></ul><ul><ul><li>Ease burden of frequent adds, moves and changes </li></ul></ul><ul><ul><li>Change to template globally applied to all services </li></ul></ul>
    9. 12. SLA Templates <ul><li>SLA Templates simplifies ease of use and more rapid service definition </li></ul><ul><li>Allows definition of common parameters of SLAs </li></ul><ul><li>Speeds up SLA creation and reduces chance of error </li></ul><ul><li>“ Keep in Sync” option allows mass changes to SLAs </li></ul>
    10. 13. Business Hours for SLAs <ul><li>One or more business schedule is associated with a guarantee </li></ul><ul><li>The associated service is monitored normally </li></ul><ul><li>No down time is accumulated against the guarantee </li></ul><ul><li>Define both business hour and 24x7 guarantees in a single SLA </li></ul>
    11. 14. CA Portal Integration <ul><li>Delivering SPECTRUM’s Service Dashboard information in HTML Tables of Service, Customers, SLAs </li></ul><ul><li>Filter, sort, column select – preferences are saved </li></ul><ul><li>Context-launch into OneClick Console and Dashboard </li></ul><ul><li>Respects SPECTRUM user security; users can only see information for Services they have access to </li></ul><ul><li>Runs in any browser </li></ul>
    12. 16. Continued Expansion of Supported Networking Technologies <ul><li>Fault management is no longer just about network devices </li></ul><ul><ul><li>Emerging network technologies and services </li></ul></ul><ul><ul><li>Enormous influence on the business applications </li></ul></ul><ul><li>Continue to add support for new technologies and give customers greater insight into likely cause of network failures </li></ul><ul><li>SPECTRUM 8.1 </li></ul><ul><ul><li>VLAN Visualization, VPN Management, Multicast Topology View, VoIP response time test support, Available Nortel Preside MDM integration module, New DOCSIS interface modeling & OneClick views for Cable providers, Auto-discovery for SNMPv3, Overlapping IP support for managing multiple private IP networks, Etc… </li></ul></ul>
    13. 17. OneClick Enhancements
    14. 18. New Topology Preferences
    15. 19. Setting and Locking Preferences for Groups
    16. 20. Schedule Network Discovery
    17. 21. Online Database Backup
    18. 22. IP Services
    19. 23. VLAN Spotlighting
    20. 24. eVPN & MPLS Management <ul><li>Service Providers converting from ATM & Frame Relay cores to MPLS </li></ul><ul><li>Typically a very High Speed core </li></ul><ul><li>Lower cost solution than traditional ATM and Frame Relay </li></ul><ul><ul><li>Hardware, People, Operations </li></ul></ul><ul><li>Flexibility </li></ul><ul><li>Easier to Provision / Maintain </li></ul><ul><li>Customer Cost Benefits </li></ul>
    21. 25. MPLS VPN Manager for the Enterprise <ul><li>Discovery </li></ul><ul><ul><li>Automation to resolve connections Customer Edge to Provider Edge </li></ul></ul><ul><ul><li>Automation to Identify and Label Provider </li></ul></ul><ul><li>Visibility </li></ul><ul><ul><li>What is the health of my remote offices </li></ul></ul><ul><ul><li>What is the health of my Provider </li></ul></ul><ul><ul><li>Out-of-Box alarm suppression – RCA </li></ul></ul><ul><li>Service Health </li></ul><ul><ul><li>What is the health of my IP Service </li></ul></ul><ul><ul><li>Availability and Response Time </li></ul></ul>
    22. 26. MPLS VPN Manager for the Enterprise <ul><li>Functionality included with MPLS VPN Manager </li></ul><ul><li>Customer CE routers peer with PE routers </li></ul><ul><li>Currently use the BGP Peer table </li></ul><ul><ul><li>Local Autonomous System Number (ASN) </li></ul></ul><ul><ul><li>Remote Autonomous System number </li></ul></ul><ul><ul><li>ASNs registered with regional registries </li></ul></ul><ul><li>SPECTRUM has database of 2000+ ASNs </li></ul>
    23. 27. Multicast Manager <ul><li>Multicast Topology </li></ul><ul><ul><li>Graphical Source Distribution Tree for easy fault visualization </li></ul></ul><ul><ul><li>Real Time Performance & Condition Overlays to easy fault identification </li></ul></ul><ul><li>Improved Navigation Panel </li></ul><ul><ul><li>Identify Groups, Sources </li></ul></ul><ul><li>Determine default gateway automatically </li></ul><ul><ul><li>Automatically create SPECTRUM models to represent default gateways and sources </li></ul></ul>
    24. 29. Integrations <ul><li>Introscope </li></ul><ul><li>eHealth </li></ul><ul><li>Service Desk </li></ul><ul><li>Site Minder </li></ul><ul><li>eHealth for Voice </li></ul>
    25. 30. Introscope Integration <ul><li>Provide the Network team with visibility to the health of critical applications </li></ul><ul><li>Consolidate network, systems and applications knowledge to a central point for faster problem resolution and trouble shooting </li></ul><ul><li>Integration Points </li></ul><ul><ul><li>Event & Alarm Sharing </li></ul></ul><ul><ul><ul><li>Introscope forwards alarms based on policy to SPECTRUM </li></ul></ul></ul><ul><ul><ul><li>SPECTRUM represents Wily Introscope agents and monitored applications </li></ul></ul></ul><ul><ul><li>Context Launch </li></ul></ul><ul><ul><ul><li>Launch from SPECTRUM in context to the Introscope for more detailed application insight and troubleshooting </li></ul></ul></ul>
    26. 31. Introscope Integration, Cont’d
    27. 32. SPECTRUM / Introscope Data Transfer
    28. 33. eHealth Integration <ul><li>3 rd Generation of the eHealth-SPECTRUM Integration </li></ul><ul><li>Released with eHealth 6.0 and SPECTRUM 8.1 </li></ul><ul><li>Highlights / Improvements </li></ul><ul><ul><li>Simplified Administration and Integration </li></ul></ul><ul><ul><li>SPECTRUM models mapped to eHealth elements </li></ul></ul><ul><ul><ul><li>Able to alarm proper interface models (if mapped) </li></ul></ul></ul><ul><ul><ul><li>Able to properly launch reports (if mapped) </li></ul></ul></ul>
    29. 34. Simplified Integration Administration
    30. 35. Element Model Matching Attributes <ul><li>System and Router matches based on: </li></ul><ul><ul><li>IP Address (Attribute ID: 0x1027f) </li></ul></ul><ul><ul><li>MAC Address (Attribute ID: 0x110df) </li></ul></ul><ul><ul><li>sysName (Attribute ID: 0x10b5b) </li></ul></ul><ul><ul><li>sysOid (Attribute ID: 0x10053) </li></ul></ul><ul><li>LANWAN (Port/Interface) matches based on: </li></ul><ul><ul><li>Device IP Address (Attribute ID: 0x1027f) </li></ul></ul><ul><ul><li>Interface IP Address (Attribute ID: 0x10e43 or 0xc40253) </li></ul></ul><ul><ul><li>Interface Description (Attribute ID: 0x1134b or 0x129e0) </li></ul></ul><ul><ul><li>MAC Address (Attribute ID: 0x110df) </li></ul></ul>
    31. 36. Flexible and Scalable Packaging <ul><li>Three integrated & scalable suites: </li></ul><ul><ul><li>Defined growth path as needs change </li></ul></ul><ul><li>SPECTRUM NFM – Premium Suite </li></ul><ul><ul><li>Organizations more mature in their network management approach. Seeking to be more efficient through automation </li></ul></ul><ul><li>SPECTRUM NFM – Standard Suite </li></ul><ul><ul><li>Organizations maturing towards more proactive and service-oriented management of their network </li></ul></ul><ul><li>SPECTRUM NFM - Foundation Suite </li></ul><ul><ul><li>Effective network fault management in a non-distributed environment </li></ul></ul>Value Service Proactive Maturity
    32. 37. Legend: ■ - Included □ - Optional N/A - Not Available Value Service Proactive Maturity
    33. 38. Delivering Tangible Benefits… <ul><li>Top Line: </li></ul><ul><ul><li>Competitive advantage to win new business (tighter SLAs etc) </li></ul></ul><ul><ul><li>Align IT with business objectives (match IT to business goals and processes, enable IT staff to be more proactive and responsive) </li></ul></ul><ul><ul><li>Improve customer service & loyalty (better defined services & guarantees, better understanding of impacted customers and services, competitive pricing) </li></ul></ul><ul><ul><li>More agile IT organization and infrastructure (Quickly bring new services to market get more out of the infrastructure) </li></ul></ul><ul><ul><li>Minimize Risk (Assure business continuity, comply with regulatory and governance requirements, embrace open standards) </li></ul></ul><ul><li>Bottom Line: </li></ul><ul><ul><li>Accelerate meantime to repair (Pinpoint root cause of problems) </li></ul></ul><ul><ul><li>Reduced administration costs (More automation, less manual intervention) </li></ul></ul><ul><ul><li>Reduced operating expenses (Automate repetitive tasks, Less time/cost troubleshooting, fewer trouble tickets) </li></ul></ul><ul><ul><li>Reduced capital expenditure (Improved asset management) </li></ul></ul><ul><ul><li>Reduced Maintenance costs (Automatic configuration tracking/changes) </li></ul></ul>
    34. 39. CA SPECTRUM 8.1 Redefining Network Fault Management Questions?
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