Career Services Coordinator

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  • Introduction to format and purpose of workshop NOTE: This is particular workshop is designed for students who are beginners (not for those who want to make their current resume stronger)
  • Career Services Coordinator

    1. 1. Resume Writing Carolyn Ersland Career Services Coordinator Human Sciences Student Services [email_address] 515.294.6466 131 MacKay Hall
    2. 2. Quick Guide to ISU Career Services <ul><li>Career services office and staff in each college </li></ul><ul><li>Some have “walk in” hours for quick questions </li></ul><ul><li>Others you will need to make an appointment </li></ul><ul><li>Centralized, online career management service (ISU CMS) </li></ul>
    3. 3. <ul><li>Career planning </li></ul><ul><ul><li>Self-assessment of strengths, personality, interests, values, motivation and abilities </li></ul></ul><ul><ul><li>Exploring career options </li></ul></ul><ul><ul><li>Decision making </li></ul></ul><ul><li>Resume & cover letter reviews </li></ul><ul><li>Job search advising </li></ul><ul><li>Graduate or professional school advising </li></ul><ul><li>Interview preparation & mock interviews </li></ul>Quick Guide to ISU Career Services
    4. 4. ISU Career Services Network www.career.iastate.edu <ul><li>Agriculture & Life Sciences </li></ul><ul><ul><li>141 Curtiss Hall </li></ul></ul><ul><li>Business </li></ul><ul><ul><li>1320 Gerdin Business Building </li></ul></ul><ul><li>Design </li></ul><ul><ul><li>297 College of Design </li></ul></ul><ul><li>Engineering </li></ul><ul><ul><li>308 Marston Hall </li></ul></ul><ul><li>Human Sciences </li></ul><ul><ul><li>131 MacKay Hall </li></ul></ul><ul><li>Liberal Arts & Sciences </li></ul><ul><ul><li>351 Catt Hall </li></ul></ul>
    5. 5. ISU Fall Career Fairs <ul><li>Fall Career Day </li></ul><ul><ul><li>Wednesday, September 24 </li></ul></ul><ul><ul><li>12:00 noon - 6:00 pm </li></ul></ul><ul><ul><li>Hilton Coliseum </li></ul></ul><ul><ul><li>Co-sponsored by the Colleges of Liberal Arts and Sciences and Business </li></ul></ul><ul><ul><li>Wide variety of employers! </li></ul></ul><ul><ul><li>Log in to ISU CMS for employer attendees </li></ul></ul><ul><li>Agriculture and Life Sciences Career Day </li></ul><ul><ul><li>Tuesday, October 21 </li></ul></ul><ul><ul><li>9:00 am – 3:00 pm </li></ul></ul><ul><ul><li>Memorial Union, Great Hall </li></ul></ul><ul><ul><li>Sponsored by the College of Agriculture and Life Sciences </li></ul></ul><ul><ul><li>Log in to ISU CMS for employer attendees </li></ul></ul>
    6. 6. Iowa State Career Management Service ISU CMS <ul><li>FREE (even after you graduate!) </li></ul><ul><li>THE location where employers post internship and full-time job listings </li></ul><ul><li>Extensive Employer Database for company research and direct contact information </li></ul><ul><li>Career Fair information including employers registered to attend and position information </li></ul><ul><li>Networking opportunities </li></ul>
    7. 7. <ul><li>Website: </li></ul><ul><li>www.career.iastate.edu/ </li></ul><ul><li>Click on link… </li></ul><ul><li>SIGN ON: </li></ul><ul><li>ISU CMS for Students </li></ul><ul><li>USERNAME: </li></ul><ul><li>Your full ISU email account </li></ul><ul><li>*not your Net-ID* </li></ul><ul><li>Example: [email_address] </li></ul><ul><li>PASSWORD: </li></ul><ul><li>Initially generated by system </li></ul><ul><li>“ Forgot my Password” on login page </li></ul>How to Access ISU CMS
    8. 8. www.career.iastate.edu
    9. 9.
    10. 10. <ul><li>PROFILE </li></ul><ul><ul><li>Verify and update your Personal and Academic Information </li></ul></ul><ul><ul><li>Change your Initial PASSWORD </li></ul></ul><ul><li>DOCUMENTS </li></ul><ul><ul><li>Upload your RESUME </li></ul></ul><ul><li>EVENTS </li></ul><ul><ul><li>Explore CAREER FAIR and Employer Information Session opportunities </li></ul></ul><ul><li>JOBS OR EMPLOYERS </li></ul><ul><ul><li>Search by keyword, major, etc. for your area of interest </li></ul></ul>Once you’ve logged in…
    11. 11. <ul><li>ISU CMS </li></ul><ul><li>depends on YOUR ACTION to submit your resume for listings and interviews </li></ul><ul><li> NOTE: Employers NEVER see your resume unless you submit it to them ! </li></ul><ul><li>is only one resource that can be utilized for your job or internship search </li></ul>Remember…
    12. 12. Skills & Qualities of Top Candidates <ul><li>Willingness & Ability to learn </li></ul><ul><li>Basic computer literacy </li></ul><ul><li>Communication skills ( verbal & written ) </li></ul><ul><li>Analytical skills </li></ul><ul><li>Personal management </li></ul><ul><li>Teamwork </li></ul><ul><li>Leadership </li></ul><ul><li>Honesty/Integrity </li></ul><ul><li>Adaptability </li></ul><ul><li>Functional or job specific skills </li></ul><ul><li>Organizational Skills </li></ul><ul><li>Motivation/initiative </li></ul><ul><li>Problem Solving </li></ul><ul><li>Maturity </li></ul><ul><li>Professional Judgment </li></ul><ul><li>“ Followership” </li></ul><ul><li>Strong work ethic </li></ul>NOTE: Also know the specific technical skills employers seek for your industry!
    13. 13. Purpose of the Resume <ul><li>Primary marketing tool to obtain interviews </li></ul><ul><li>Represents your experience and strengths </li></ul><ul><li>Highlights your competencies, accomplishments, and future capabilities </li></ul>
    14. 14. Format: DO’s <ul><ul><li>ONE page and error-free </li></ul></ul><ul><ul><li>Prioritize order </li></ul></ul><ul><ul><li>Reverse chronological order </li></ul></ul><ul><ul><li>Use action verbs (no –ing form) </li></ul></ul>
    15. 15. Format: DO’s (cont’d) <ul><ul><li>Be honest, concise, and positive </li></ul></ul><ul><ul><li>Use industry buzz words </li></ul></ul><ul><ul><li>Consistent format and spacing </li></ul></ul><ul><ul><li>Visually attractive </li></ul></ul><ul><ul><li>References on a separate document </li></ul></ul>
    16. 16. Format: DON’Ts <ul><li>AVOID: </li></ul><ul><ul><li>Personal information </li></ul></ul><ul><ul><ul><li>NO height, weight, age, marital status </li></ul></ul></ul><ul><ul><li>Personal photo </li></ul></ul><ul><ul><li>Health status </li></ul></ul><ul><ul><li>Abbreviations or acronyms </li></ul></ul>
    17. 17. Anatomy of the Resume <ul><li>Contact information </li></ul><ul><li>Objective </li></ul><ul><li>Education </li></ul><ul><li>Experience </li></ul><ul><ul><li>Related </li></ul></ul><ul><ul><li>Additional </li></ul></ul><ul><li>Skills, Certifications, Professional Affiliations </li></ul><ul><li>Community/Civic Involvement </li></ul><ul><ul><li>Leadership </li></ul></ul><ul><ul><li>Volunteer </li></ul></ul><ul><li>Activities, Honors or Awards </li></ul>
    18. 18. Contact Information <ul><li> Joe Smith </li></ul><ul><li>620 Lincoln St. [email_address] 40 High Road </li></ul><ul><li>Ames, IA 50011 Newton, MA 02648 </li></ul><ul><li>(515) 555-7890 (617) 332-6312 </li></ul>JOE R. SMITH jsmith2@iastate.edu 620 Lincoln St. (515) 555-7890 Ames, IA 50011 JOE R. SMITH jsmith2@iastate.edu ♦ 620 Lincoln St., Ames, IA 50011 ♦ (515) 555-7890
    19. 19. OBJECTIVE <ul><li>Specific to position and work-centered, not self-centered </li></ul><ul><li>Stated on either the resume or cover letter </li></ul><ul><li>Examples: </li></ul><ul><li>A part-time position that offers contact with the public and the opportunity to market a quality product or service </li></ul><ul><li>A summer 2007 internship in technical design with Land’s End </li></ul>
    20. 20. EDUCATION <ul><ul><li>Institution name, city, state </li></ul></ul><ul><ul><li>Degree, expected graduation date </li></ul></ul><ul><ul><li>Major </li></ul></ul><ul><ul><li>Minor </li></ul></ul><ul><ul><li>Concentration </li></ul></ul><ul><ul><li>Option </li></ul></ul><ul><li>May (or may not) include high school </li></ul><ul><ul><li>OPTIONAL: </li></ul></ul><ul><ul><li>Related courses </li></ul></ul><ul><ul><li>Honors and Awards </li></ul></ul><ul><ul><li>GPA (3.0 or higher) </li></ul></ul><ul><ul><li>Study abroad </li></ul></ul><ul><ul><li>Study tours </li></ul></ul><ul><ul><li>Research projects </li></ul></ul><ul><ul><li>Honors </li></ul></ul>
    21. 21. HONORS or AWARDS <ul><li>Awards </li></ul><ul><li>Scholarships </li></ul><ul><li>Prizes </li></ul><ul><li>Honor Societies </li></ul><ul><li>Professional affiliations </li></ul>
    22. 22. Education Example #1 <ul><li>Iowa State University, Ames, IA </li></ul><ul><li>Bachelor of Science, Expected May 20xx </li></ul><ul><li>Major: Apparel Merchandising, Design and Production </li></ul><ul><li>Class level: Freshman </li></ul><ul><li>Awards: George Washington Carver Scholar </li></ul><ul><li> College of Human Sciences Scholarship, 2007-08 </li></ul><ul><li>Humboldt High School , Humboldt, IA </li></ul><ul><li>High School diploma, May 20xx </li></ul><ul><li>Top 10% of graduating class </li></ul>
    23. 23. Education Example #2 <ul><li>Education </li></ul><ul><li>Iowa State University, Ames, IA </li></ul><ul><li>Bachelor of Science, Expected May 20xx </li></ul><ul><li>Major: Kinesiology and Health </li></ul><ul><li>Option: Health and Fitness Management </li></ul><ul><li>Minor: Nutrition </li></ul>
    24. 24. EXPERIENCE <ul><li>Most recent first </li></ul><ul><ul><li>Employer name, job title, city, state, dates </li></ul></ul><ul><ul><li>Separate experience into different sections </li></ul></ul><ul><ul><li>( if applicable ) </li></ul></ul><ul><ul><li>Use action statements to highlight accomplishments </li></ul></ul><ul><li>Related vs. Additional </li></ul><ul><li>Internships, practicum, volunteer, leadership </li></ul>
    25. 25. EXPERIENCE “LABELS” <ul><li>Community Service </li></ul><ul><li>Related Experience </li></ul><ul><li>Leadership Experience </li></ul><ul><li>Volunteer Experience </li></ul>
    26. 26. ACTION VERBS <ul><li>Begin phrases with action verbs </li></ul><ul><li>Start with best action first; least impressive action last </li></ul><ul><li>Quantify and qualify </li></ul><ul><li>Provide the context of your work </li></ul>
    27. 27. Use of Action Verbs <ul><li>Avoid </li></ul><ul><ul><li>Responsible for </li></ul></ul><ul><ul><li>Duties included </li></ul></ul><ul><ul><li>Assisted with </li></ul></ul><ul><li>Active verb examples </li></ul><ul><ul><li>Coordinated </li></ul></ul><ul><ul><li>Oversaw </li></ul></ul><ul><ul><li>Trained </li></ul></ul><ul><ul><li>Performed </li></ul></ul><ul><ul><li>Planned </li></ul></ul>
    28. 28. Experience Example <ul><li>Experience </li></ul><ul><li>Floor Team Member , Target </li></ul><ul><li>Ames, IA, June 200x-present </li></ul><ul><li>Assist customers with merchandise selections </li></ul><ul><li>Create and maintain merchandise displays </li></ul><ul><li>Complete sales transactions </li></ul>
    29. 29. Experience Example <ul><li>Experience </li></ul><ul><li>Sales Associate , American Eagle </li></ul><ul><li>Des Moines, IA, Summer 2006 </li></ul><ul><li>Provided customer service </li></ul><ul><li>Handled register transactions </li></ul><ul><li>Maintained displays and restocked merchandise as necessary </li></ul><ul><li>Reconciled packing slips </li></ul>
    30. 30. Experience Example <ul><li>Experience </li></ul><ul><li>Host , Chili’s , Des Moines, IA, December 200x-present </li></ul><ul><li>Train new staff under direction of Restaurant Manager </li></ul><ul><li>Greet and escort customers to seating area </li></ul><ul><li>Process orders and complete sales transactions for Chili’s To Go carry out service </li></ul>
    31. 31. ACTIVITIES <ul><li>Clubs and Organizations </li></ul><ul><li>Athletic Teams </li></ul><ul><li>Committees </li></ul><ul><li>Volunteer Work </li></ul><ul><li>Service Projects </li></ul>
    32. 32. Activities Example #1 <ul><li>Activities </li></ul><ul><li>Common Threads Learning Community, member </li></ul><ul><li>MODA, Iowa State University Fashion Club, member </li></ul><ul><li>TREND, ISU Fashion magazine </li></ul><ul><li>Junior Journalism Editor </li></ul><ul><li>Wrote and had two stories published for first issue </li></ul>
    33. 33. Activities Example #2 <ul><li>Activities </li></ul><ul><li>Alliance for Health and Fitness Professionals (AHFP) </li></ul><ul><li>Nutrition Club </li></ul><ul><li>Peer Mentor, Kinesiology department </li></ul><ul><li>Intramurals participant (flag football, dodgeball, broomball) </li></ul>
    34. 34. SKILLS <ul><li>Foreign Language(s) </li></ul><ul><li>Computer Skills </li></ul><ul><li>Special Technical Equipment or Software </li></ul><ul><li>Possible descriptive phrases: </li></ul><ul><ul><li>Fluent </li></ul></ul><ul><ul><li>Proficient </li></ul></ul><ul><ul><li>Conversational skills </li></ul></ul><ul><ul><li>Reading and/or writing ability </li></ul></ul><ul><ul><li>Working knowledge of </li></ul></ul><ul><ul><li>Familiar with </li></ul></ul>
    35. 35. Skills Example <ul><li>Skills </li></ul><ul><li>Computer: Microsoft Word, Excel, PowerPoint, Photoshop </li></ul><ul><li>Proficient on Macintosh and PC </li></ul><ul><li>Languages: Fluent in Spanish </li></ul><ul><li>Conversational in French </li></ul>
    36. 36. REFERENCES <ul><li>Separate page from your resume </li></ul><ul><li>Match “header” format and content for resume </li></ul><ul><li>Current or former supervisors </li></ul><ul><li>Avoid family members, unless you have worked for them </li></ul><ul><li>First and Last Name </li></ul><ul><li>Title </li></ul><ul><li>Street Address </li></ul><ul><li>City, State </li></ul><ul><li>Phone number </li></ul><ul><li>Email address </li></ul>
    37. 37. References Example #1 <ul><li>Sam Wilson </li></ul><ul><li>Former employer/supervisor </li></ul><ul><li>Chili’s </li></ul><ul><li>Restaurant Manager </li></ul><ul><li>1505 Westown Parkway, Des Moines, IA </li></ul><ul><li>515-245-6789 </li></ul><ul><li>[email_address] </li></ul>
    38. 38. References Example #2 <ul><li>Terri Carlson </li></ul><ul><li>Academic Advisor / Peer Mentor Supervisor </li></ul><ul><li>Iowa State University </li></ul><ul><li>Department of Kinesiology </li></ul><ul><li>205 Forker Building, Ames, IA 50011 </li></ul><ul><li>515-294-4719 </li></ul><ul><li>[email_address] </li></ul>
    39. 39. RESUME QUESTIONS?
    40. 40. Cover Letters <ul><li>Job Search Correspondence </li></ul>
    41. 41. Purpose of a cover letter <ul><li>Used to introduce you and your resume </li></ul><ul><li>Describe your experiences and qualifications specifically in a way that relates to the particular position and/or employer </li></ul><ul><li>Should accompany your resume whenever you send it whether via the mail, e-mail or fax. </li></ul>
    42. 42. 2 Types of Cover Letters <ul><li>Letter of Application </li></ul><ul><li>Use when you are applying for a specific </li></ul><ul><li>Tailor the contents of this letter to the job description or employer </li></ul><ul><li>Letter of Inquiry </li></ul><ul><li>More of a networking letter </li></ul><ul><li>Used to “inquire” about the availability of a position requiring your skills </li></ul><ul><li>Very effective for the candidate who is geographically limited or focused. </li></ul>
    43. 43. 1 st Paragraph <ul><li>Indicate the position you are applying for (or seeking) </li></ul><ul><ul><li>The source from which the vacancy was discovered </li></ul></ul><ul><ul><ul><li>newspaper, personal contact, referral, or website </li></ul></ul></ul><ul><ul><ul><li>If a referral, make sure your contact is well thought of by the employer </li></ul></ul></ul><ul><ul><li>Conclude this opening paragraph with a sentence about “why” this position or organization interests you. </li></ul></ul>
    44. 44. 2 nd paragraph <ul><li>Highlight your qualifications as they relate to the specific position you are applying for (or seeking) </li></ul><ul><li>Use the job description as an outline addressing each requirement in your letter </li></ul><ul><li>Expand on particularly relevant items in your resume without repeating your resume word for word </li></ul><ul><li>Emphasize why the employer should hire you by “selling” your unique strengths. </li></ul>
    45. 45. 2 nd /3 rd paragraph <ul><li>Incorporate the use of bullets to emphasize key points for a unique format: </li></ul><ul><li>Avoid the overuse of the word “I” especially at the beginning of a sentence. </li></ul><ul><li>Remember that the cover letter is a representation of the work you can do </li></ul><ul><li>Your cover letter should highlight your experience(s) </li></ul><ul><li>Don’t try to include everything from your resume </li></ul><ul><li>Your goal is to move them from reading this letter to reviewing your resume </li></ul>
    46. 46. Last paragraph / Closing <ul><li>Close by indicating appreciation for reviewing your materials </li></ul><ul><li>Ask for an interview (“I look forward to discussing my qualifications!”) </li></ul><ul><li>Provide information for follow-up here or after your printed name below. </li></ul><ul><li>Sincerely, </li></ul><ul><li>  </li></ul><ul><li>Signature   </li></ul><ul><li>Your name typed </li></ul><ul><li>Phone number (if not included above) </li></ul><ul><li>Email address (if not included above) </li></ul>
    47. 47. ISU Fall Career Fairs <ul><li>Fall Career Day </li></ul><ul><ul><li>Wednesday, September 24 </li></ul></ul><ul><ul><li>12:00 noon - 6:00 pm </li></ul></ul><ul><ul><li>Hilton Coliseum </li></ul></ul><ul><ul><li>Co-sponsored by the Colleges of Liberal Arts and Sciences and Business </li></ul></ul><ul><ul><li>Wide variety of employers! </li></ul></ul><ul><ul><li>Log in to ISU CMS for employer attendees </li></ul></ul><ul><li>Agriculture & Life Sciences Career Day </li></ul><ul><ul><li>Tuesday, October 21 </li></ul></ul><ul><ul><li>9:00 am – 3:00 pm </li></ul></ul><ul><ul><li>Memorial Union, Great Hall </li></ul></ul><ul><ul><li>Sponsored by the College of Agriculture and Life Sciences </li></ul></ul><ul><ul><li>Log in to ISU CMS for employer attendees </li></ul></ul>
    48. 48. Actions for Career Fair Success <ul><li>Make a positive impression </li></ul><ul><li>Communicate your skills </li></ul><ul><li>Help employers know why they should hire you </li></ul><ul><li>Ask good questions </li></ul><ul><li>Follow up after the Career Fair </li></ul>
    49. 49. Career Fair Essentials <ul><li>Business professional dress </li></ul><ul><li>Be prepared! </li></ul><ul><li>Don’t chew gum </li></ul><ul><li>Don’t bring in beverages or food </li></ul><ul><li>Avoid perfumes, colognes, scented lotion </li></ul><ul><li>Carry a binder or portfolio/padfolio </li></ul><ul><ul><li>Resume </li></ul></ul><ul><ul><li>Fair map </li></ul></ul><ul><ul><li>Your questions </li></ul></ul><ul><ul><li>Personal calendar </li></ul></ul><ul><ul><li>Pen </li></ul></ul>
    50. 50. Career Fair Strategies <ul><li>Make your “A” list </li></ul><ul><li>Prepare your “30-60 second commercial” </li></ul><ul><li>Appropriate attire </li></ul><ul><li>Realize that you're being judged as soon as you arrive </li></ul><ul><li>Allow plenty of time to be at the event </li></ul><ul><li>TURN OFF your cell phone or other electronic devices! </li></ul><ul><li>Shake hands with a firm grip </li></ul><ul><li>Be yourself! </li></ul><ul><li>SMILE! </li></ul>
    51. 51. Wrapping Up <ul><li>Clarify their timeline, next steps, and/or appropriate process for follow-up </li></ul><ul><li>Ask for a business card or specific contact information </li></ul><ul><li>Thank the recruiter for his/her time </li></ul>
    52. 52. Career Search Checklist <ul><li>Resume up-to-date, proofed, and edited </li></ul><ul><li>Voicemail professional and “employer ready” </li></ul><ul><li>Draft a letter of application </li></ul><ul><li>Research organizations/programs of interest </li></ul><ul><li>Interview prep advice received from advisors, peers, employers, career services </li></ul><ul><li>Create an email account specifically for your career/internship search </li></ul><ul><li>References requested and secured </li></ul>
    53. 53. For MORE individual resume assistance… <ul><li>Visit your college’s career services website for appointment scheduling or walk-in hours </li></ul><ul><li>www.career.iastate.edu </li></ul>

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