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Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
Communication Challenges in Distributed Agile Projects
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Communication Challenges in Distributed Agile Projects

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This is based on a literature study on communication challenges and suggested solutions for distributed agile projects.

This is based on a literature study on communication challenges and suggested solutions for distributed agile projects.

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  • 1. Communication Challenges in Distributed Agile Projects S. M. Sohan http://www.smsohan.com
  • 2. Summary •  Scope •  What is distributed agile? •  What are the key communication challenges? •  How to win the challenges? •  Q & A 3/22/10 S. M. Sohan - Communication in DASD 2
  • 3. Agile •  Individuals and Interactions •  Customer Collaboration *www.agilemanifesto.org 3/22/10 S. M. Sohan - Communication in DASD 3
  • 4. People •  Developers •  Customers •  Managers 3/22/10 S. M. Sohan - Communication in DASD 4
  • 5. Agile Development Team •  Self-managed •  Open space •  Informal 3/22/10 S. M. Sohan - Communication in DASD 5
  • 6. Agile Customer •  Very responsive 10:00:01 AM you wrote: Please let me know if you have any feedback on the… 10:00:15 AM she wrote: Here is my quick feedback: a)… b)… 3/22/10 S. M. Sohan - Communication in DASD 6
  • 7. Agile Business Team •  Ensures seamless collaboration 3/22/10 S. M. Sohan - Communication in DASD 7
  • 8. Distributed Project Types •  Distributed Team •  Remote Team •  Outsourced 3/22/10 S. M. Sohan - Communication in DASD 8
  • 9. Distributed Team Tester Dev Tester Dev Tester Dev Dev Client Tester Argentina USA India * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 9
  • 10. Remote Team Customer Team * Communication in Distributed Agile Development: A Case Study 3/22/10 S. M. Sohan - Communication in DASD 10
  • 11. Outsourced Customer Outsourcing Vendor Provides Outsources Software Product Programming Contracts project Delivers and meets requirements working code Outsourcing Client * Modified Agile Practices for Outsourced Software Projects, Batra. 3/22/10 S. M. Sohan - Communication in DASD 11
  • 12. Distributed Project: Scale 3/22/10 S. M. Sohan - Communication in DASD 12
  • 13. Distributed Project: Opportunities* •  Cost-benefit •  Resource •  Local knowledge •  Round the clock development *A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 13
  • 14. Agile vs. Traditional Distributed* Relative Emphasis Agile Traditional GSD • A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. 3/22/10 S. M. Sohan - Communication in DASD 14
  • 15. Challenging Factors Challenging Factor Frequency of Studies Synchronous Communication 9 Collaboration Difficulties 6 Communication Bandwidth 6 Tool Support 6 Large Team 5 Office Space 2 Multiple sites 1 *Using Scrum is Global Software Development: A Systematic Literature Review, Hossain et. Al. 3/22/10 S. M. Sohan - Communication in DASD 15
  • 16. Common Challenge # 1 •  Language and Accents*: “We tried to use telephone-conference, but it didn’t work well, because of language problems…. It takes time to organize telephone-conference” *A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. 3/22/10 S. M. Sohan - Communication in DASD 16
  • 17. Common Challenge # 1 •  Solution: –  Augment with written communication –  IM –  Emails –  Wiki etc. –  Conference Phone –  Projector * A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. * Knowledge Sharing in Agile Software Teams, Chau et al. (MASE, Wiki Based) * Knowledge Management Support for Distributed Agile Software Process, Holz et al. (PRIME) * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller * XP Expanded: Distributed Extreme Programming, Braithwaite et al. 3/22/10 S. M. Sohan - Communication in DASD 17
  • 18. Common Challenge # 2 •  Time Zone 3/22/10 S. M. Sohan - Communication in DASD 18
  • 19. Common Challenge # 2 •  Solution: –  Use team representatives per office –  Team Buddy *A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 19
  • 20. Common Challenge # 2 •  Solution: –  Modularize? finishlinestudios.com *A Case Study of Coordination in Distributed Agile Software Development, Steniar et al. * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 20
  • 21. Common Challenge # 2 •  Solution: –  Use asynchronous communication: Emails, Wiki ruf.rice.edu dev-farm.com 3/22/10 S. M. Sohan - Communication in DASD 21
  • 22. Common Challenge # 2 •  Solution: –  Shift core hours * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller * Fully Distributed Scrum, Jeff Sutherland et al. 3/22/10 S. M. Sohan - Communication in DASD 22
  • 23. Common Challenges # 3 •  Cultural Issues •  Solution: –  One Team, One Codebase; One Team, One Build. –  Traveling. –  Team events. –  “Let people play” * XP Expanded: Distributed Extreme Programming, Braithwaite et al. * Fully Distributed Scrum, Jeff Sutherland et al. 3/22/10 S. M. Sohan - Communication in DASD 23
  • 24. Common Challenges # 4 •  National Holidays: •  Solution: –  Early communication –  Plan accordingly 3/22/10 S. M. Sohan - Communication in DASD 24
  • 25. Common Challenges # 5 •  Trust: •  Solution: –  Traveling –  Training –  Blogs, Social Networks www.pragia.cz –  Video conferencing for shared demo * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller * Fully Distributed Scrum, Jeff Sutherland et al. 3/22/10 S. M. Sohan - Communication in DASD 25
  • 26. Common Challenges # 6 •  Mindset: “Thus we conclude that if the customer is not able or willing to participate actively in the communication when needed, any communication mechanism becomes redundant.” * Communication in Distributed Agile Development: A Case Study, Korkala et al. 3/22/10 S. M. Sohan - Communication in DASD 26
  • 27. Distributed Stand-up Meeting •  http://www.youtube.com/watch? v=1BZ2RkrINSE&feature=channel •  http://www.youtube.com/watch? v=q1RqhRcPJZ0&feature=related 3/22/10 S. M. Sohan - Communication in DASD 27
  • 28. Distributed Team Challenge # 1 •  Planning meetings •  Solution: –  Use online tools –  Same time –  Reduce dependencies * Fully Distributed Scrum, Jeff Sutherland et al. 3/22/10 S. M. Sohan - Communication in DASD 28
  • 29. Distributed Team Challenge # 1 •  Online tools 3/22/10 S. M. Sohan - Communication in DASD 29
  • 30. Distributed Team Challenge # 2 •  Daily status updates: •  Solution: –  One scrum master per team –  Scrum of scrums –  Weekly meetings * Fully Distributed Scrum, Jeff Sutherland et al. * A Case Study of Coordination in Distributed Agile Software Development, Hole et at. 3/22/10 S. M. Sohan - Communication in DASD 30
  • 31. Distributed Team Challenge # 3 •  Knowledge sharing •  Solution: –  Rotate developers on modules, projects. –  Use groupware: Emails, Wiki, Blogs etc. –  Use online project management tools. * Essential Communication Practices for Extreme Programming in a Global Software Development team, Layman et al. * Communication in Distributed Agile Development: A Case Study, Korkala et al. 3/22/10 S. M. Sohan - Communication in DASD 31
  • 32. Distributed Team Challenge # 4 •  Self-managing •  Solution: –  Use pull-method instead of push. –  Empower each office with autonomous decisions. * XP Expanded: Distributed Extreme Programming, Braithwaite et al. * Lean Software Development: An Agile Toolkit, Poppendieck and Poppendieck. 3/22/10 S. M. Sohan - Communication in DASD 32
  • 33. Distributed Team Challenge # 5 •  Modeling and planning •  Solution: –  Electronic tools *The Agile Scaling Model (ASM), S. Amber et al. 3/22/10 S. M. Sohan - Communication in DASD 33
  • 34. Distributed Team Challenge # 6 •  Pair-programming •  Solution: –  Frequent code review meetings * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 34
  • 35. Remote Customer Challenge # 1 •  Reviews and feedbacks •  Solution: –  Video conferencing –  Extensively use IM, Email –  Use online tools. –  Desktop sharing tools. * Fully Distributed Scrum, Jeff Sutherland et. al. 3/22/10 S. M. Sohan - Communication in DASD 35
  • 36. Remote Customer Challenge # 2 •  Business domain knowledge transfer •  Solution: –  Training –  Audio/video conferencing –  Groupware. 3/22/10 S. M. Sohan - Communication in DASD 36
  • 37. Remote Customer Challenge # 3 •  Requirements Transfer Feature: Addition In order to avoid silly mistakes As a math idiot I want to be told the sum of two numbers Scenario: Add two numbers Given I have entered 50 into the calculator And I have entered 70 into the calculator When I press add Then the result should be 120 on the screen •  Solution: –  Executable acceptance tests * XP Expanded: Distributed Extreme Programming, Braithwaite et al. 3/22/10 S. M. Sohan - Communication in DASD 37
  • 38. Outsourced Project Challenge # 1 •  Relaying knowledge •  Solution: –  Include off-shore team in client meetings. –  Use audio/video recording. * Modified Agile Practices for Outsourced Software Projects, Batra. 3/22/10 S. M. Sohan - Communication in DASD 38
  • 39. Outsourced Project Challenge # 2 •  Process mismatch •  Solution: –  Ensure key contact people. –  Frequently communicate with the key contact people. * Modified Agile Practices for Outsourced Software Projects, Batra. 3/22/10 S. M. Sohan - Communication in DASD 39
  • 40. Unsolved Challenge •  Distributed Pair Programming •  Whiteboard discussion * Distributed Agile Development at Microsoft Patterns and Practices, Ade Miller 3/22/10 S. M. Sohan - Communication in DASD 40
  • 41. Conflicting Literature •  Telephone/Video conferencing •  Modules per team •  Multiple scrum-masters 3/22/10 S. M. Sohan - Communication in DASD 41
  • 42. Communication Tools 3/22/10 S. M. Sohan - Communication in DASD 42
  • 43. Wish List •  Integrated communication tool •  Traveling and rotating members •  Seamless real-time communication tools 3/22/10 S. M. Sohan - Communication in DASD 43
  • 44. Questions

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