An impression of ExpertDesk Seven<br />
The ExpertDesk Start Panel<br />
A new user friendly interface<br />
Dashboards for management <br />
Creating a call<br />
The Incident Management<br />
An overview of the entire ticket in one glance<br />
The Change Management<br />
Knowledge Management<br />
Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />
Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />Match...
Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />Match...
The Customer Portal<br />
Providing the customer an overview of calls<br />
The customer can also create calls<br />
Thank You<br />
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Expertdesk Seven Impression V2

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Expertdesk Seven Impression V2

  1. 1. An impression of ExpertDesk Seven<br />
  2. 2. The ExpertDesk Start Panel<br />
  3. 3. A new user friendly interface<br />
  4. 4. Dashboards for management <br />
  5. 5. Creating a call<br />
  6. 6. The Incident Management<br />
  7. 7. An overview of the entire ticket in one glance<br />
  8. 8. The Change Management<br />
  9. 9. Knowledge Management<br />
  10. 10. Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />
  11. 11. Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />Matching knowledge is presented…..<br />
  12. 12. Knowledge Management<br />Knowledge management takes across incident details, like description, service and CI.<br />Matching knowledge is presented…..<br />and the solution or workarround can be selected.<br />
  13. 13. The Customer Portal<br />
  14. 14. Providing the customer an overview of calls<br />
  15. 15. The customer can also create calls<br />
  16. 16. Thank You<br />

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