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Expertdesk Seven   Impression  V2
 

Expertdesk Seven Impression V2

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    Expertdesk Seven   Impression  V2 Expertdesk Seven Impression V2 Presentation Transcript

    • An impression of ExpertDesk Seven
    • The ExpertDesk Start Panel
    • A new user friendly interface
    • Dashboards for management
    • Creating a call
    • The Incident Management
    • An overview of the entire ticket in one glance
    • The Change Management
    • Knowledge Management
    • Knowledge Management
      Knowledge management takes across incident details, like description, service and CI.
    • Knowledge Management
      Knowledge management takes across incident details, like description, service and CI.
      Matching knowledge is presented…..
    • Knowledge Management
      Knowledge management takes across incident details, like description, service and CI.
      Matching knowledge is presented…..
      and the solution or workarround can be selected.
    • The Customer Portal
    • Providing the customer an overview of calls
    • The customer can also create calls
    • Thank You